Inside Retail

MARCH 11, 2024

Consumer groups have welcomed the Federal Government’s initiative to open a consultation on the draft legislation to regulate the Buy Now, Pay Later (BNPL) sector in the same way as other credit providers. The post Consumer groups welcome BNPL draft regulations appeared first on Inside Retail Australia. BNPL adds as much as $18.4

Consumer 262

Consumer Accounting ATS 262

Retail TouchPoints

DECEMBER 14, 2023

Sally Beauty has launched a new service offering free, on-demand digital hair coloring consultations with licensed professionals. The retailer piloted the Licensed Colorist OnDemand in two states in August and it’s now available in all 50 states.

Consumer 258

Consumer Shopping ATS Customer Experience 258

Inside Retail

APRIL 28, 2024

Morton agreed to take on a consulting role to assist the company after a new CEO has been named. There has also been significant progression of the strategy, including increasing brand awareness, launching a subscription service, developing our retail media proposition and mobile app growth.”

Returns 182

Returns Planning 182

Inside Retail

MARCH 3, 2024

The 2024 Australian Retail Outlook is out now. Be sure to download the 2024 Australian Retail Outlook to discover more. This view is supported by KPMG’s December 2023 Retail Health Index, which suggested that a recovery in retail spending might not occur until late in 2024.

Marketing 290

Marketing Customer Retention Returns Promotions 290

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Conducting a third-party audit of cybersecurity protocols.

Payment Services 276

Payment Services Wholesale Store Layout Inventory Management 276

Inside Retail

APRIL 7, 2024

The founders said they will continue to consult businesses of all sizes about circularity in action through local councils and corporate agencies. Further reading: Ethical fashion label Arnsdorf closes The post Blanket recycling pioneer calls it a wrap appeared first on Inside Retail Australia.

Accounting 255

Accounting Fashion ATS 255

Retail TouchPoints

MARCH 14, 2024

Retailers that have recently launched their own retail media businesses should learn from what the established leaders already do. In this way, retailers will act more like media houses and thus engender the trust of CPG advertisers. retailers all offer.

Advertising 308

Advertising Consumer Marketing Management 308

Retail TouchPoints

APRIL 20, 2022

As the percentage of purchases consumers make online continues to grow exponentially, retailers are facing a challenge — how to educate online shoppers and close the sale for certain products traditionally bought in person. Examples include jewelry, cosmetics, apparel, luxury items, automobiles and furniture.

Boutique 299

Boutique Jewelry Shopping Apparel 299

Retail TouchPoints

MARCH 20, 2024

The innovative concept of “Medtail” seamlessly integrates healthcare services into retail environments. This blend of medical expertise and retail convenience is revolutionizing the landscape of patient care, changing both where healthcare is delivered and how patients experience it.

Consumer 296

Consumer Supermarket Shopping Location 296

Inside Retail

FEBRUARY 25, 2024

And the company has engaged a consultant to imagine how the brand could create a physical store. The cosmetics retailer’s revenue increased 7 per cent to $100.7 The post Adore Beauty Group eyes first physical store as revenue surges appeared first on Inside Retail Australia. million. .”

Returns 289

Returns Accounting Marketing 289

Retail TouchPoints

JANUARY 14, 2024

Microsoft has launched a new Retail Cloud Alliance (RCA) aimed at educating and empowering retailers to leverage cloud technology effectively. For retailers this mass migration to the cloud has become imperative to meet scalability, flexibility and cost-efficiency needs,” according to the RCA website. “If

Customer Experience 291

Customer Experience ATS Marketing 291

Retail TouchPoints

MARCH 1, 2023

Qurate Retail Group , parent company of brands including QVC, HSN and Zulily , has hired Bill Wafford as its new CFO, effective March 20, 2023. Wafford, who will report to Qurate Retail President and CEO David Rawlinson II, replaces James Hathaway, who has served as interim CFO since August 2022. Hathaway will become CFO of QVC U.S.,

Finance 274

Finance Apparel Planning ATS 274

Retail TouchPoints

FEBRUARY 6, 2023

and he has more than a decade’s experience as a Managing Director and Partner at Boston Consulting Group. Mullen will remain as CDO and continue to play a role in the retailer’s transformation journey. Keith Melker Melker’s most recent position was CEO of Wehner Multifamily, a Texas-based property management company.

Inventory Management 284

Inventory Management Management Consumer Customer Experience 284

Inside Retail

JANUARY 30, 2024

Four-wheel drive and camping accessory retailer Outdoor Supacentre (trading as 4WD Supacentre) has been fined $302,500 for sending more than 83,000 spam texts. The ACMA had also sent five compliance alerts to the retailer after receiving consumer complaints. Businesses have paid more than $12.5

Outdoor 258

Outdoor Accessories Consumer Marketing 258

Inside Retail

APRIL 3, 2023

Wellness and beauty retailer BWX’s Australian operations have been placed in voluntary administration as the company struggles to combat inventory and working capital issues. Kate Warwick, Joe Hansell and Kelly Trenfield of management consulting firm FTI Consulting have been appointed administrators, effective immediately.

Management 246

Management ATS 246

Retail TouchPoints

APRIL 3, 2024

Chupaila was most recently CEO of Brookfield Properties ’retail real estate vertical, where he oversaw the company’s U.S. portfolio of 150+ retail centers. Coradino will stay on in a consultant capacity to assist with the transition.

Finance 215

Finance Fashion Planning Shopping 215

Retail TouchPoints

JANUARY 16, 2024

Samsonite has implemented a new mobile-driven experience across its European stores, powered by Oracle Retail Xstore Point of Service and implemented by Oracle Retail Consulting. The technology adds to Samsonite’s growing tech stack, which includes Oracle Retail Xstore Office and Oracle Retail Order Broker Cloud Service.

Wholesale 258

Wholesale Store Operations Customer Experience 258

Retail TouchPoints

MARCH 29, 2023

Jeff Gennette, Chairman and CEO of Macy’s since 2017, plans to retire in February 2024 after a total of four decades with the retailer. Mitchell, who has served as CFO since November 2020, has been integral to the development and execution of the retailer’s Polaris transformation strategy.

Planning 264

Planning Home Furnishings Finance Management 264

Retail TouchPoints

MARCH 30, 2021

Denim brand Diesel has launched its “Diesel Hub” concept store in Shanghai, marking the first of multiple hubs the retailer plans to open worldwide. Located within the Diesel Hub is the Diesel Brave Bar, which was created in collaboration with RTG Consulting (RTG) and Muse Group. Photos courtesy of RTG Consulting Group.

Boutique 264

Boutique Location Planning Consumer 264

Retail TouchPoints

JANUARY 29, 2024

These are certainly applicable to what we’re seeing in the retail industry right now. We’re seeing a resurgence of retailers placing focus back on their physical stores. Every day, the latest retail headlines are focused on the entrance or expansion of physical retail environments, including Kohl’s , Toys ‘R’ Us , Mizzen+Main and more.

Fulfillment 311

Fulfillment Fashion Shopping Management 311

Inside Retail

JULY 18, 2023

Beauty brand Trinny London has expanded its retail offering by opening two new pop-ups in Australia. Customers can either book appointments in-store to consult with the brand’s pro-make-up artists or drop in to browse. The post Trinny London expands, opens two pop-ups appeared first on Inside Retail.

Shopping 246

Shopping ATS 246

Retail TouchPoints

NOVEMBER 8, 2022

Tuesday Morning , the off-price home goods retailer, has appointed Andrew T. Berger’s appointment is effective immediately, following Hand’s decision to retire from the chief leadership role and the retailer’s board. Berger’s 25-year career includes roles in investment analysis, investment management and business consulting.

Finance 289

Finance Marketing Management ATS 289

Retail TouchPoints

MAY 12, 2022

The solution provider aims to meet the needs of modern, digitally connected retailers by offering solutions across shopper experience, inventory intelligence, loss prevention and operational effectiveness. Sensormatic Solutions has launched an enhanced Sensormatic IQ platform and transformative services.

Loss Prevention 283

Loss Prevention Technical Support Management Consumer 283

Inside Retail

NOVEMBER 2, 2023

Aside from the fine, Kmart will have to appoint an independent consultant to review its compliance with spam rules and to make necessary improvements. million fine for over 200,000 spam emails appeared first on Inside Retail Australia. The post Kmart cops $1.3

Fulfillment 299

Fulfillment Marketing Department Stores 299

Retail TouchPoints

FEBRUARY 12, 2024

The retailer debuted free on-demand digital hair coloring consultations in December 2023. “At Rooted in Success, we are showcasing founder-led stories from both emerging and established Black beauty leaders, and we are excited to celebrate this partnership through local events and continued support year-round.”

Consumer 270

Consumer Customer Experience ATS 270

Inside Retail

OCTOBER 31, 2022

Trans-Tasman travel company Flight Centre is set to reopen 35 retail stores from hibernation with a nationwide recruitment drive planned to fill vacancies. Flight Centre’s GM for Australia, Brent Novak, said the reopening will particularly help customers in regional areas who rely on face-to-face consultations for travel purposes. “At

Telecommunications 245

Telecommunications Planning ATS 245

Inside Retail

FEBRUARY 13, 2024

DFS Group, the world’s premier luxury travel retailer which is privately held and majority owned by LVMH, recently unveiled a new concept set to redefine the beauty shopping landscape. Blain said customers are leaving refreshed and inspired with tailored recommendations from its team of beauty consultants.

Customer Experience 130

Customer Experience Shopping Location ATS 130

Inside Retail

DECEMBER 13, 2023

OTR Group is a fuel and convenience retailer operating predominantly in South Australia while Viva Energy operates a fuel supply chain with retail sites across the country, including Coles Express convenience stores. Viva Energy announced in April it would acquire OTR Group for $1.15 billion from Peregrine Corporation.

Location 264

Location Planning Consumer 264

Inside Retail

OCTOBER 20, 2023

The brand currently operates 10 retail boutiques across Australia and distributes its products worldwide via 40 wholesale partners. The post Consultants appointed to evaluate Tigerlily sale – report appeared first on Inside Retail Australia.

Boutique 264

Boutique Apparel Wholesale Returns 264

Retail TouchPoints

MARCH 31, 2022

Shoppers themselves have become researchers as well, as they consult multiple sources of information before pulling out their pocketbooks. It is important to note that the sources consulted, their overall influence, and the level of Shopper Promiscuity vary widely based on the product or service category.

Marketing 278

Marketing Consumer Advertising ATS 278

Retail TouchPoints

MARCH 9, 2023

Tusk Logistics aims to help retailers navigate last mile challenges through its national network of regional parcel carriers. Fulfillment IQ will now implement Tusk Solutions into its consultation services for ecommerce clients that need regional shipping support.

Fulfillment 271

Fulfillment Shipping Management 271

Inside Retail

OCTOBER 18, 2023

Petstock may be required to divest several of its recently acquired pet retail businesses due to significant competition concerns raised with the Australian Competition and Consumer Commission (ACCC) amid Woolworths’ proposed acquisition of a 55 per cent stake in the company. The ACCC has opened a public consultation on the matter.

Location 195

Location Consumer 195

Retail TouchPoints

JANUARY 31, 2023

Pauker brings more than 20 years of strategy and leadership experience, with a particular emphasis on growth initiatives, and has been working with the company on a long-range strategic growth plan as a consultant since December 2021.

Apparel 274

Apparel Planning Management ATS 274

Retail Times

JUNE 10, 2021

Retail technology company, Go Instore, today releases its user data for the period since lockdown restrictions eased in the UK, revealing that its live video solution has remained popular despite the option to return to stores. In the first 4 weeks of physical shopping reopening, Go Instore’s live video offering has seen over 2.4

Returns 66

Returns Shopping 66

Inside Retail

FEBRUARY 13, 2024

. “As workers are coming back to the office, there will be a need for CBD food courts in some shape or form,” said Taylor Westlake, manager of insights and master planning at retail food consultancy Titanium Food. “What workers want is more relevant cuisines and great spaces for their breakfast and lunch breaks.”

Returns 258

Returns Management Planning ATS 258

Retail TouchPoints

SEPTEMBER 15, 2023

The retailer also is promising enhancements by early 2024 that will include in-app ecommerce, personalization capabilities, an “evolved” rewards experience and a mobile experience for sister company Dollar Tree. “We Family Dollar worked with digital consultancy Publicis Sapient to lead the mobile introduction. “We

Promotions 264

Promotions Location Marketing Management 264

Retail TouchPoints

APRIL 29, 2024

Health retailer GNC has debuted a new store section , dedicated to helping individuals who are using GLP-1 medications like Ozempic to mitigate and manage the side effects of the powerful weight loss drugs. The new section will be featured in all of the retailer’s 2,300+ U.S.

Location 268

Location Planning Management Marketing 268