Inside Retail

MARCH 26, 2024

The retailer also has a policy of contacting customers who provide negative feedback and turning their bad experience into a positive one. This year, the group has closed three stores in New Zealand and in the highly competitive UK market, two closures are planned. The company achieved an 82.6, well above the median score of 50.9. “B

Returns 130

Returns Planning Specialty Retailers Customer Experience 130

Inside Retail

OCTOBER 5, 2022

The pandemic brought new workplace challenges to the fore, while employee concerns about mounting workloads, constant change and expectations about always being contactable outside work continue to rise. You might need a workplace wellness plan appeared first on Inside Retail. The post Concerned about quiet quitting?

Planning 240

Planning Employee Engagement Marketing Management 240

Retail TouchPoints

JANUARY 16, 2022

Retailers and CPG brands can use that strong desire to support like-minded businesses by developing CSR plans that resonate with their target audience, whether that’s a customer segment or a pool of key job candidates. Contact your local AWS rep who can help you apply our technology expertise to support your tailored CSR journey.

Planning 285

Planning Merchant Services Beauty and Health Consumer 285

Retail Gazette

MARCH 15, 2024

M&S has been given three weeks to resubmit its plans for the redevelopment of its Marble Arch flagship after a high court ruling dismissed Michael Gove’s rejection of the proposals. M&S has been contacted for comment. Click here to sign up to Retail Gazette‘s free daily email newsletter

Planning 59

Planning Shopping Department Stores 59

Retail Bound

JANUARY 30, 2024

A well-planned in-store product launch can greatly impact the success of your product and brand in the retail industry. In this step-by-step guide, we will discuss how to plan a successful retail product launch. Step 1: Define Your Goals The first step in planning any successful launch is to define your goals.

Planning 52

Planning Promotions Advertising Marketing 52

Inside Retail

JULY 3, 2023

Uniqlo accelerated its expansion plans last year by introducing a new brick-and-mortar store in Adelaide’s Myer Centre. On Monday, news emerged that an internal audit by Uniqlo Australia had revealed staff underpayments dating back seven years, and the brand is currently contacting impacted employees to arrange remediation.

Apparel 244

Apparel Location Planning Consumer 244

Retail TouchPoints

SEPTEMBER 6, 2023

With no plans to return to brick-and-mortar, the company’s new loyalty program offers the brand another avenue to maintain contact with its consumers. In 2019, Hanna Andersson shifted to a fully DTC model , closing all its stores and ending its wholesale business.

Drop-Shipping 258

Drop-Shipping Wholesale Shipping Returns 258

Retail Focus

APRIL 6, 2021

A host of retailers have confirmed reopening plans for April 12 as shoppers look forward to a return to bricks and mortar shopping after more than three months. John Lewis outlined its plans for April 12 for its remaining 32 shops in England (John Lewis/PA). Its Glasgow store will open on April 26 and its Edinburgh site on May 14.

Planning 130

Planning Returns Shopping Location 130

Retail Minded

MAY 22, 2023

The answer is yes, through tax planning. Tax planning involves financial planning to achieve tax efficiency. As a retail business owner, if you’re wondering how to practice tax planning, this guide is for you: Practice Good Bookkeeping Taxes are closely tied to your business finances.

Planning 52

Planning Payment Services Finance Accounting 52

Retail TouchPoints

JUNE 9, 2020

Your store associates, contact center agents and delivery drivers will earn and sustain your customers’ trust through their everyday actions. How many times have your operations plans changed over the past few months? Otherwise, even the best-laid plans will fail. Build Resilience. Is your frontline prepared?

Planning 154

Planning Consumer Returns Customer Experience 154

Inside Retail

AUGUST 27, 2023

As Aussie shoppers’ expectations grow, your BFCM (Black Friday Cyber Monday) planning needs to start earlier every year. Put simply, you want more contacts. Start looking for ways to entice people to part with their contact details so you can target them later. Nurture and grow your customer lists. Right time, right place.

Promotions 243

Promotions Planning Marketing Returns 243

Retail TouchPoints

DECEMBER 22, 2020

Nike plans to open 30 stores in the second half of 2021 as the retailer positions itself for long-term growth. Leaders discussed their plans for the business, including growing its connections with shoppers and improving supply chain capabilities, on a Dec. Nike’s supply chain plans aim to improve convenience for shoppers.

Checkout 358

Checkout Planning Consumer Management 358

Retail Gazette

FEBRUARY 29, 2024

Sainsbury’s has proposed plans to cut 1,500 roles under its Next level Sainsbury’s strategy, which the grocer unveiled earlier this month as it looks to save £1bn over the next three years. It added that it had plans to open more sites in other parts of the country this year, creating more sites and jobs overall.

Grocer 128

Grocer Supermarket Fulfillment Planning 128

Retail TouchPoints

OCTOBER 1, 2022

With customizable tools and analytics, email integration reduces the time you spend sending emails to individual contacts. As a result, you can create predefined lists tailored to different contacts’ needs. Additionally, an integration feature lets you group consumers and contacts according to their overall buying behavior.

Marketing 293

Marketing Checkout Planning Returns 293

Inside Retail

OCTOBER 8, 2023

I’d love to expand interstate, but it’s a really big move that requires a lot of planning,” she said. “I With a bigger space, Foti is hopeful that more Melbourne stores are on the cards: as well as the business’ first sites outside of Victoria.

Planning 264

Planning ATS 264

Retail TouchPoints

FEBRUARY 2, 2024

Yet most of those sites had no business continuity plans and no alternative sites lined up that could quickly be put into operation in the event of a disruption. You can contact him at tim.chiu@tradebeyond.com. Tim Chiu is the SVP of TradeBeyond.

Supply Chain Management 264

Supply Chain Management Shipping Management Planning 264

Inside Retail

NOVEMBER 12, 2023

Why you need a recovery plan Imagine your business has been impacted by a cyber-attack. Perhaps you’ve lost access to your email server and your internal messaging platform so you cannot contact any of your staff. Building your recovery plan The purpose of a recovery plan is to minimise loss of downtime by enabling business continuity.

Planning 147

Planning Technical Support Inventory Management Fulfillment 147

Retail Assist

MARCH 1, 2021

After Boris Johnson’s announcement last week, it was very encouraging to hear the government’s plans for the UK exiting lockdown – and hopefully returning to some normality. What Are Your Store Reopening Plans? Re-Opening Stores. Book a slot at a time that's convenient to you here. The post Re-Open for Business!

Planning 98

Planning Returns Consumer Shopping 98

Retail Bound

FEBRUARY 14, 2022

The most basic function of a marketing plan is to meet whatever objectives it sets out to achieve and ultimately convert customers, if it does this then it can be considered to be successful. So, just like a pie has a recipe, a good marketing plan needs a framework. You should be able to quantify all aspects of the plan.

Planning 52

Planning Marketing Accounting Target Market 52

Retail TouchPoints

MARCH 10, 2021

Best Buy and Apple also plan to roll out a Live Agent Assist feature in the near future that will automatically contact a Lively Agent if a hard fall is detected. Best Buy and Apple also plan to roll out a Live Agent Assist feature in the near future that will automatically contact a Lively Agent if a hard fall is detected.

Planning 229

Planning Customer Experience ATS 229

Retail TouchPoints

APRIL 11, 2024

Following booking, a Bark Air concierge will contact humans to collect information about each dog and their human’s travel plans to help ensure the best possible experience.

Planning 246

Planning ATS Customer Experience Marketing 246

Inside Retail

NOVEMBER 19, 2023

I am working on additional locations for next year with some leases already signed off on for an additional two locations with a total of 10 planned for roll out next year,” Lightfoot told Franchise Executives. “We Lightfoot brings experience with Gelatissimo, BaskinRobbins and Andersens to his new role. “I

Payment Services 263

Payment Services Location Marketing Planning 263

Retail Gazette

APRIL 19, 2024

Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning Zuber Issa began talks about selling his stake in Asda in Febraury, and earlier this month, it was reported he was planning to step back as co-chief executive officer of EG Group. ” Asda has been contacted for comment.

Supermarket 105

Supermarket Grocer Accounting Returns 105

Retail Gazette

FEBRUARY 5, 2024

Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning City sources said plans were at a preliminary stage and that there was no certainty of an auction. Hobbycraft and Bridgepoint have been contacted for comment.

Planning 122

Planning ATS 122

365 Retail

JULY 18, 2023

Danish retail chain, Søstrene Grene, has ambitious growth plans in place to open over 100 UK stores before the year 2030. After years of testing the market, the brand has ambitious growth plans in UK stores over the next three to four years. The retail chain is well-suited for both high street locations and shopping centres.

Planning 52

Planning Store Layout Accessories Location 52

Retail Gazette

SEPTEMBER 3, 2023

Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning Despite the delay, the retailer is thought to still be in contact with Hines and other developers about the plan.

Planning 116

Planning Department Stores 116

Retail TouchPoints

NOVEMBER 13, 2020

of total contact center traffic at David’s Bridal. The retailer plans to add more features to Zoey over time, including the ability to connect shoppers with event planners. Messaging through mobile devices now represents 45%.

Management 185

Management Planning ATS 185

Retail TouchPoints

AUGUST 21, 2020

That’s good news for retailers offering products in key categories such as decorations, costumes and candy, although merchants will need to adapt both their marketing and their assortments for a largely contact-free holiday. Most consumers ( 68% ) will be dressing up for neighborhood parades and events, while 63% are planning events at home.

Outdoor 288

Outdoor Consumer Planning Marketing 288

Retail Bound

APRIL 13, 2024

Direct mail: You can directly contact retailers and ask if they will stock your product. For this, you may need to first come up with the contact list, use compelling content in your email, share the product catalog, do follow-ups, and track responses. Either way, you’d want a retail store that runs a strategic marketing plan.

Wholesale 97

Wholesale Planning Marketing Management 97

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Differentiating on product and price has become harder and harder.

Merchant Services 273

Merchant Services Payment Services Promotions Location 273

Retail TouchPoints

NOVEMBER 9, 2023

The partners also are seeking to address worker shortages in health care.

Planning 251

Planning Management Customer Experience Fulfillment 251

A1 Retail

APRIL 14, 2022

A planning application submitted to Glasgow City Council highlights Laings’ proposal to revitalise Rowan House, a 19th century retail and office development on Glasgow’s Buchanan Street. The independent jeweller’s £5m investment plan will see significant updates made to the iconic 34,468 sq ft outlet space.

Location 52

Location Planning Customer Experience Management 52

Inside Retail

JANUARY 15, 2023

We believe there are six key strategic pillars, which should be taken into account to ensure your organisation is on the right track for supply chain resilience: Redesign your fulfilment network and your merchandise planning function for multi-channel fulfilment. Progress is the pathway to perfection, so it’s okay to do this in stages.

Inventory Management 130

Inventory Management Fulfillment Customer Experience Planning 130

Retail Gazette

FEBRUARY 6, 2024

The online giant said that where it is seeing an extension in shipping times, this can be up to 10 days, however, it remains in close contact with its strategic logistics partner Maersk as part of the ordinary course of business.

Shipping 118

Shipping Discount Store Fashion Planning 118

Retail Focus

JULY 5, 2022

It would be best if you had a business goal before creating a design business and a working plan to achieve it. . Create A Business Plan. After you have organized your thoughts, the following line of action is to devise a working business plan. What sets you apart from the competition and makes your method unique.

Accounting 227

Accounting Planning Advertising Brand Management 227

Retail Gazette

MARCH 6, 2024

The head office restructuring follows not just the store closure plans but the sale of The Body Shop’s loss-making businesses in much of mainland Europe and parts of Asia back in January. Sainsbury’s Last month Sainsbury’s revealed plans to cut 1,500 roles as it looks to save £1bn over the next three years.

Fast Fashion 105

Fast Fashion Fulfillment Planning Fashion 105

Hyken

SEPTEMBER 3, 2021

She writes about how contact center agents can maximize productivity and provide a better customer experience. Contact center agents are often hampered by a lack of data and resources, which undermines their productivity. . There are times when contact centers need to be migrated to a different platform.

Customer Experience 120

Customer Experience Management Planning Marketing 120