Wed.Apr 17, 2024

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How Gen AI is Reshaping our Understanding of User Intent

Retail TouchPoints

As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how businesses understand user intent. Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. Enter generative AI (gen AI) — a beacon of hope illuminating the path forward for retailers navigating this new terrain.

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Under Armour launches sportswear range exclusive to Australia

Inside Retail

Under Armour has announced an expanded range of apparel, footwear, and accessories exclusively for the Australian market. The drop includes an array of men’s and women’s essentials and Under Armour says each piece is crafted using quality fabrics and innovative design techniques to ensure maximum comfort, durability, and style. The campaign – named ‘Live in UA’ – marks a pivotal shift in strategy and approach, representing a fusion of functionality and fashion, according to the brand.

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URBN to Deploy Common Payments Infrastructure Across Brands

Retail TouchPoints

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider. “Payments are a critical link between our brands and millions of URBN customers who expect checkouts to be as easy as trying on or adding items to a cart,” said Dave Hayne, CTO at URBN in a statement.

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What Coles and Woolworths chiefs told the supermarket pricing inquiry 

Inside Retail

The CEOs of supermarket giants Coles and Woolworths stated their cases to the Senate inquiry this week as the government looks into the allegations of price gouging and anti-competitive practices. Both companies have now uploaded their opening statements online. And both outgoing Woolworths CEO Brad Banducci and Coles CEO Leah Weckert said their supermarket chains have tried to help customers cope with the rising cost of living during the past years.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Google Announces More Layoffs and Roles Moving Overseas

Retail Wire

Google has made significant changes to its workforce, laying off employees and shifting some jobs overseas as part of a large-scale restructuring.

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Westfield Bondi Junction to reopen Friday; ‘Reflection Day’ on Thursday

Inside Retail

Westfield Bondi Junction has invited the community and customers to a Community Reflection Day on Thursday, from 11am to 5pm. The shopping centre will remain closed for trading on Thursday and resume trading on Friday, April 19. The Community Reflection Day will be held on the fourth level of the shopping centre, Myer side. The centre will not play any background music and advertisements on digital screens, calling for a peaceful and quiet reflection moment for participants.

More Trending

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Clorox in court over Glad bag greenwashing

Inside Retail

Clorox Australia is facing legal action from the Australian Competition and Consumer Commission (ACCC) over allegations it made false or misleading representations about certain Glad-branded kitchen and garbage bags being partly made of recycled “ocean plastic”. Clorox advertised that its Glad Kitchen Tidy Bags and Garbage Bags were made of 50 per cent plastic collected from the ocean or sea.

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Oberweis Dairy Files for Bankruptcy After Nearly a Century in Business

Retail Wire

Oberweis Dairy Inc., a family-owned dairy based in North Aurora, Illinois, has filed for Chapter 11 bankruptcy protection.

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Three key takeaways from the World Retail Congress

Inside Retail

More than 850 retail leaders from over 60 countries gathered in Paris this week for the annual World Retail Congress. Running from April 16-18, the event brings together senior executives to share insights and ideas about how to drive growth in a rapidly changing industry. On the first day of the conference, attendees heard from French grocery giant Carrefour Group chair and CEO Alexandre Bompard, former Walmart International CEO Judith McKenna, Kmart Group CEO Ian Bailey and many more.

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Bojangles To Open First Location in Los Angeles

Retail Wire

Bojangles, the popular Southern fried chicken and biscuits chain, is set to make its debut in Los Angeles in 2025.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Tokinomo's 5-Year Journey: A Trailblazer in Robotic Shelf Advertising

Tokinomo

It’s been 5 years since Tokinomo started to rethink retail. 5 years full of innovation, dedication and successful collaborations and campaigns. During this time, Tokinomo has emerged as a trailblazer in the retail marketing landscape, weaving innovation, technology, and sustainability into a tapestry that transforms in-store experiences. Hence, Tokinomo is not merely a provider of robotic displays but a catalyst for change in the retail industry.

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Ford Recalls Over 450,000 Vehicles Due to an Issue With Drive Power

Retail Wire

The National Highway Traffic Safety Administration said Ford is recalling over 450,000 compact SUVs and pickup trucks in the U.S. due to an issue that could impact the battery.

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Apac’s dominance in mobile gaming is an opportunity for marketers: report

Inside Retail

The gaming app market is booming, particularly in Apac, where 48 per cent of all gaming app installations occurred last year and users spend 35 minutes per session, according to a report by measurement and analytics company Adjust. A prime example of this boom is Monopoly Go, which was a top-grossing game in 2023, the same year it was released. In fact, many gaming sub-verticals saw strong growth last year (racing was up by 61 per cent, simulation was up by 53 per cent and arcade was up by 38 pe

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The Product of Places: The Secret Equation to Convening Consumers

Retail TouchPoints

Everywhere I go, business leaders ask me, “What’s the next big thing in retail?” Understandably, they’re looking for a leg up on the competition and are intrigued by the latest roving robot and AI technologies. But instead of running after the same moving target everyone else is chasing, a smarter question for leaders to ask is, “What’s missing in society, and what do people feel they’re lacking in their lives?

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Three key takeaways from the World Retail Congress

Inside Retail

More than 850 retail leaders from over 60 countries gathered in Paris this week for the annual World Retail Congress. Running from April 16-18, the event brings together senior executives to share insights and ideas about how to drive growth in a rapidly changing industry. On the first day of the conference, attendees heard from French grocery giant Carrefour Group chair and CEO Alexandre Bompard, former Walmart International CEO Judith McKenna, Kmart Group CEO Ian Bailey and many more.

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Microsoft Invests $1.5 Billion in UAE’s G42 Amid US-China Tech Tensions

Retail Wire

In a move highlighting the escalating tech rivalry between the U.S. and China, Microsoft has announced a $1.5 billion investment in G42, an Abu Dhabi-based AI company.

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Melbourne’s Brandon Park shopping centre up for sale

Inside Retail

Newmark Capital has put up the Brandon Park shopping centre in Melbourne for sale. The property features 5.81ha of land with a retail centre and has a gross lettable area of 23,038sqm. Aside from Coles and Aldi, the shopping centre also serves as home to five mini-majors and 86 specialty tenancies and kiosks. Newmark Capital has tapped CBRE’s Simon Rooney, James Douglas and David Minty and JLL’s Stuart Taylor, Nick Willis and Jesse Radisich to manage the sale of the asset. “We

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Alaska Airlines Resumes Flights After Ground Stop

Retail Wire

As a precautionary measure to resolve an issue that arose during a system upgrade, Alaska Airlines requested a ground stop, which lasted about an hour.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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The Crucial Role of Price Matching in Today’s Retail Landscape

Intelligence Node

The 2024 economic climate has heightened shopper price sensitivity. This shift has sparked a retail revolution with dynamic, data-informed pricing strategies and cutting-edge technology. This surge in price consciousness among. The post The Crucial Role of Price Matching in Today’s Retail Landscape appeared first on Blog.

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Eli Lilly’s Weight Loss Drug Can Help With Sleep Apnea

Retail Wire

Tirzepatide reduced sleep apnea by upwards of two-thirds in adults.

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Why Dollar General is winning with store count

Retail Dive

By committing to smaller, rural communities, the discount retailer has room to grow its already substantial store footprint even more, industry experts and company leaders say.

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Peloton Ends Free App Access Amidst Subscriber Struggles

Retail Wire

Peloton has ended its unlimited free app membership, less than a year after its introduction.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Asos plunges to £120m loss as sales nosedive amid turnaround plan

Retail Gazette

Asos losses widened to £120m in its half year as sales plummeted amid its turnaround plan. Adjusted pre-tax losses fell by almost a third over the half to 3 March, as group sales were down 18%. Despite this, Asos reiterated its full-year guidance of a revenues fall of between 5 to 15% alongside positive adjusted EBITDA. The online retailer said it was ahead of plan with its stock reduction process, as it continued to push ahead with its turnaround plan.

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American Airlines Pilot Union Voices Concerns Over Safety and Maintenance Issues

Retail Wire

A memo explaining several safety issues has been released by the APA safety committee.

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Garden centres stockpile plants as fears grow ahead of Brexit checks

Retail Gazette

Garden centres and nurseries across the UK are stockpiling plants ahead of Brexit checks being implemented later in April, as concerns grow over whether new border posts will be ready to handle the volume of deliveries. The Horticultural Trade Association (HTA) said many of its members had been ordering more plants during recent weeks, to raise stocks before the checks begin on 30 April, according to The Guardian.

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PANGAIA to Open Flagship Store on London’s Carnaby Street

365 Retail

PANGAIA, a pioneering materials science company, is gearing up to launch its first standalone flagship store in the UK this summer, choosing a prime location on Carnaby Street in Shaftesbury Capital’s vibrant Soho neighbourhood. Set at 57 Carnaby Street, the new 1,500 sq ft store will showcase the brand’s genderless apparel collection. This opening provides an opportunity for visitors to engage with nature and sustainable practices right in the heart of London.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Hy-Vee to acquire Strack & Van Til chain

Mass Relators

WEST DES MOINES, IOWA — Hy-Vee Inc. is in the process of acquiring the Strack & Van Til Food Market chain (also known as Indiana Grocery Group LLC), which has stores throughout Northwest Indiana, the company said on Wednesday. The acquisition will add 22 stores to Hy-Vee ’s portfolio of more than 550 retail business units, which includes grocery stores, drugstores, pharmacies, restaurants and convenience stores that focus on meal solutions for busy families.

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Touchwood Solihull Welcomes New Oliver Bonas Store

365 Retail

Touchwood Solihull is set to enhance its retail landscape with the opening of a new store by popular fashion, jewellery, and homeware brand, Oliver Bonas. The latest store is scheduled to open on Tuesday, 23rd April at its new location on Mill Lane Arcade within Touchwood, marking Oliver Bonas’s fourth outlet in the West Midlands and its debut in Solihull.

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Member prices: Which retailers are doing it?

Retail Gazette

Member prices has become a must-have for many loyalty schemes nowadays, as retailers across the board try to replicate the success of Tesco’s Clubcard Prices. Retail Gazette takes a look at the retailers that offer exclusive pricing for loyalty scheme members. Tesco Tesco has been dubbed as the godfather of member prices, when it launched Clubcard Prices back in 2019.

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Bruce Smith Enterprise, Cordish Cos. Propose $1.4 Billion Mixed-Use Casino Development in Petersburg, Virginia

Shopping Center

Petersburg, Va. — Bruce Smith Enterprise and The Cordish Cos. have responded to a request for proposal issued by the City of Petersburg with plans to co-develop a $1.4 billion mixed-use… The post Bruce Smith Enterprise, Cordish Cos. Propose $1.4 Billion Mixed-Use Casino Development in Petersburg, Virginia appeared first on Shopping Center Business.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio