Retail TouchPoints
APRIL 11, 2024
We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. With these kinds of results, it is no wonder 81% of retail leaders feel an urgent need to deploy AI this year, according to a Google report.
Inside Retail
APRIL 11, 2024
Aldi bagged the Supermarket of the Year 2023 title from the Roy Morgan’s Customer Satisfaction Awards – for the seventh time and the fourth consecutive year. The supermarket chain boasted an average 95.7 per cent customer satisfaction score. “This the fourth consecutive year that we’ve received the award, and at a time when shoppers are continuously seeking better value, we have never been more aware of the need to continue to deliver on our promise to offer Aussies the highest quali
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Retail TouchPoints
APRIL 11, 2024
Omnichannel dog brand Bark has partnered with a jet charter company to launch Bark Air , an air travel experience designed “for dogs first and their human companions second.” Bark Air aims to take the white glove experience of a human’s first-class flight and redirect all that pampering to pooches — from booking and arrival to in-flight services and disembarkation, dogs will be the VIPs and treated to a “luxurious, curated experience.
Inside Retail
APRIL 11, 2024
Sportswear giant Nike is launching a multi-year innovation program by launching a new line-up of products. According to the company, the cycle will include digital capabilities and technology, aiming to provide “better, faster, more efficient solutions for athletes”, as well as offer more creative possibilities – including Nike’s first sculpted, visible Air Zoom unit in the new Pegasus Premium running shoe.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail Wire
APRIL 11, 2024
Just ahead of Mother’s Day, Starbucks is rolling out a new assortment of drinkware, catering to various tastes with prism and floral designs.
Inside Retail
APRIL 11, 2024
The government’s decision to strengthen merger laws to prevent anti-competitive transactions in the country has been welcomed by the Australian Competition & Consumer Commission (ACCC). The new laws are set to come into force on January 1, 2026, subject to the passage of legislation through the Australian Parliament. This follows the ACCC’s previous request for a “fit-for-purpose” merger regime.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
APRIL 11, 2024
Motto Motto Japanese Kitchen is coming to the Brisbane Domestic Airport through a franchise partnership with SSP Group. “Launching at Brisbane Domestic Airport represents a significant milestone for our brand,” said Motto Motto CEO Matt Fickling, about the 15th franchise agreement it has now inked in Australia. “Our mission is to become Australia’s favourite Japanese diner, and this extends to being a memorable part of our guest’s travel.” Aside from the brand
Retail Wire
APRIL 11, 2024
Gen Zers are facing financial anxiety despite entering one of the strongest job markets in U.S. history.
Retail TouchPoints
APRIL 11, 2024
Walmart will add 18 new Walmart Health Centers in Texas in 2024, joining the four sites operating now. The first three openings will be in Pearland, Sugar Land and Tomball, Texas. Each Walmart Health facility is approximately 5,400 square feet and is located beside a Walmart Supercenter. While specific services offered will vary by location, each site will offer same-day primary care, primary care, dental, behavioral health, labs, X-rays, community health and telehealth services.
Retail Wire
APRIL 11, 2024
ByteDance, the parent company of TikTok, saw a 60% spike in revenue last year.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
APRIL 11, 2024
Digital sports platform Fanatics is moving into the physical world in a big way with its first Fanatics Fest NYC , to be held at the Javits Center Aug. 16-18, 2024. In addition to appearances by sports legends like Peyton and Eli Manning, Derek Jeter, Hulk Hogan and WNBA superstar Sabrina Ionescu, the three -day event will include collectible-themed livestreams, a retail “superstore” selling a wide range of sports-themed merchandise and exclusive apparel collaborations with top brands and tradin
Retail Wire
APRIL 11, 2024
Broadband internet providers are unveiling new disclosures to align with the Federal Communications Commission's (FCC) latest regulations.
Inside Retail
APRIL 11, 2024
The inventor of the teddy bear, Margarete Steiff GmbH, has joined forces with China trading expert Melchers Group to enhance the marketing and distribution of Steiff products across mainland China. The joint venture, announced in February, marks the establishment of Steiff Asia Ltd and the inauguration of an Asia supply chain hub situated in the Shanghai free trade zone, functioning as a pivotal logistics centre to cater not only to the Chinese market but also to other key markets across Asia a
Retail Wire
APRIL 11, 2024
Chipotle has announced a new promotional stunt for golf's biggest event, the Masters Tournament. In a move sure to thrill both golf fans and burrito enthusiasts alike, Chipotle is rolling out limited edition green-foil-wrapped burritos at one of its outlets in Augusta, Georgia, where the tournament is taking place.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
APRIL 11, 2024
CVS Pharmacy in the US did it. Cult Beauty in the UK also did it. Dove has championed it for years. Many big brands now stand behind using real skin in their advertising campaigns. Yes, it’s heartening to see brands stepping up and challenging the beauty industry’s status quo, and it’s a positive step towards promoting inclusivity and diversity in advertising.
Retail Wire
APRIL 11, 2024
Ponant, the renowned French cruise line, is making waves again with the introduction of the latest addition to its fleet: the Spirit of Ponant. This 79-foot sailing catamaran is poised to redefine luxury cruising, offering an intimate and personalized experience on the high seas.
Inside Retail
APRIL 11, 2024
Hardware giant Bunnings is a household name across Australia and New Zealand and now it’s being recognised as a global leader in DIY retail. The retailer’s continual investment and focus on expanding its DIY offerings for consumers has given it an edge that international hardware retailers want in on. Bunnings hosted a delegate of nearly 50 of its peers from EDRA (European DIY Retail Association) through its Fairfield, Mentone, and Preston, Victoria, stores, to listen, learn and share idea
Retail Focus
APRIL 11, 2024
In the fast-paced world of retail, efficiency is key to staying competitive and profitable. One area where efficiency can make a significant impact is in payment processing. With the rise of digital payments and fast-changing retail payment trends, merchants should adopt feature-rich payment solutions to streamline operations and enhance customer satisfaction.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
APRIL 11, 2024
There’s a certain magic to buildings with a rich and storied past. Each brick and every beam hold tales of times gone by, weaving a tapestry of history that adds depth and character to the structure. In a world increasingly dominated by modernity, heritage buildings stand as timeless monuments to bygone eras, preserving the essence of generations past for future generations to cherish and admire.
Retail Focus
APRIL 11, 2024
Suppose you get bored from using your traditional bedroom, bathroom, or any specific type of room in your home. In that case, it’s high time to shift to home renovation to redesign your home’s interior and exterior. Home Renovation is about facilitating your home in a brand-new way and exploring your perspectives. Remodeling your living place requires a significant amount of money, as well as your critical thinking ability and understanding of budgeting and planning for executing cost-effe
Inside Retail
APRIL 11, 2024
Japan’s Fast Retailing Co clocked a 7 per cent second-quarter profit growth that fell slightly short of market estimates, but the Uniqlo owner retained its annual profit guidance, keeping it on course to report a third straight year of record earnings. Operating profit was $1,106 billion in the three months ended in February, compared with $1,030 billion the prior year and the $70,496 million average estimate of five analysts in an LSEG survey.
Retail Focus
APRIL 11, 2024
Digital coaching is an innovative force transforming how businesses connect with customers and employees. With technology by its side, digital coaching offers tailored advice and assistance, boosting overall performance and client experience. Let’s dive in. Benefits The importance of digital employee coaching can’t be overlooked in today’s world, so let’s break down some benefits of coaching.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Inside Retail
APRIL 11, 2024
Eyewear retailer Safilo Group and Marc Jacobs have inked a multi-year global licensing arrangement that will until December 2031. The deal will allow Marc Jacobs to strengthen its offerings in the US market as well as around the globe. “Since the beginning of our partnership in 2004 we have collaborated profitably to make Marc Jacobs an iconic landmark within the eyewear category, offering unique and highly distinctive models in every collection,” said Angelo Trocchia, CEO of the Safilo Gr
Retail Wire
APRIL 11, 2024
The long-awaited arrival of the 2025 Toyota 4Runner marks the beginning of its sixth generation, bidding farewell to the fifth generation's successful 15-year stint.
Inside Retail
APRIL 11, 2024
PayPal Australia will continue to support the Melbourne Fashion Festival through 2027 after extending its sponsorship for the event. “This extended commitment confirms the confidence in our Festival and the consumer facing event model we are so proud of – a true world-class festival with fashion at its core,” Melbourne Fashion Festival CEO Caroline Ralphsmith said.
Retail Wire
APRIL 11, 2024
Ford has recalled nearly 43,000 SUVs due to car leaks. However, the company's remedy will not fix the underlying problem.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Gazette
APRIL 11, 2024
Pret A Manger has been forced to refund some of its subscribers after a crackdown on membership sharing left many unable to use its app. Subscribers wanting to access their Club Pret perk of up to five barista-made drinks daily must now log in to the app instead of using the QR code in their Apple Wallet under new rules that came into effect last month to stop people sharing their membership.
Retail Wire
APRIL 11, 2024
Meta has announced it will blur Instagram images containing nudity to protect teens from sextortion and intimate image abuse.
Retail Gazette
APRIL 11, 2024
Tesco has joined its rivals in launching a ‘Best of British’ page on its website to encourage customers to support local farmers and producers. The page contains more than 500 British products across fruit, vegetables, meat, fish, eggs and dairy products, as well as recipes such as apple and berry crumble and Spring potato salad. The supermarket chain said it was providing support to its suppliers amid inflationary pressures and difficult weather conditions, and continued to be a “key partner” i
Retail Dive
APRIL 11, 2024
Jassy described the tech as “the largest technology transformation since the cloud” or the internet, and said the company is “optimistic” it will be built on top of AWS.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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