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Retail TouchPoints
AUGUST 14, 2020
Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Successful retail marketers are embedding their brands within the platforms and devices that are most popular with their customers.
Retail TouchPoints
DECEMBER 21, 2023
Unfortunately, like many seemingly good ideas, while this approach might drive a few more completed purchases, it fails at the bigger picture metrics that these retailers actually care about: revenue and profit. That’s because neither revenue nor profit is a function of conversion alone. And the gains are enormous.
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Retail TouchPoints
AUGUST 15, 2023
increase in monthly revenue and 40 hours per week saved that had been spent fighting fraud; After the second year of using the Bolt solution, the retailer saw nearly 50% conversion growth compared to the pre-deployment baseline. We want to grow those channels for our merchants and create additional revenue streams.”
Retail TouchPoints
AUGUST 25, 2020
From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads. This demand for ‘contactless’ or reduced-contact experiences will continue long after the pandemic has passed. Livestreaming Unlocks Massive Sales Potential. There is no ‘returning to normal’.
Retail TouchPoints
NOVEMBER 11, 2021
These breakthrough technologies have the potential to reshape both consumer and business transactions. Powerful platforms and tech capabilities are helping brands, mall developers and marketplace curators bring highly differentiated physical experiences into the online world. New platforms for engagement and revenue.
Retail TouchPoints
JULY 29, 2020
To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. As a result, the physical store is evolving fast; consumers want more payment choices and no longer expect to stand in line to make their purchases.
Retail Minded
APRIL 7, 2022
Perhaps a more fitting epithet for Gen Z, would be ‘Generation Omnichannel’ as this is the first truly omnichannel generation to high highstreets & social media platforms. EMBRACING NEW FORMS OF PAYMENTS. GENERATION OMNICHANNEL.
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