Inside Retail

DECEMBER 7, 2023

A recently launched report written by Coresight’s director of research Swarooprani Muralidhar, noted several trends around the shifting implementation of AI in the world of high-end commerce. The “so-called hallucination issue”, as Cohen elaborated, “is when an AI model generates incorrect information but presents it as if it were a fact.

Clienteling 130

Clienteling Marketing Shopping Consumer 130

Retail Focus

JANUARY 5, 2024

Luxury brands must manage this amalgamation of technology and traditional retail to create an experience that satisfies their discerning clientele. This personalisation, however, must be balanced with a strong commitment to privacy and data protection, ensuring customers feel their personal information is respected and securely handled.

Customer Experience 147

Customer Experience Supply Chain Management Clienteling Management 147

Retail TouchPoints

OCTOBER 13, 2022

As the concurrent shift toward consumer privacy and away from third-party cookies continues, brands are going to have to intelligently leverage data to better understand their consumers and forge more strategic (and unique) paths to growth. Reaching an international clientele is a major milestone for any brand.

Wholesale 291

Wholesale Consumer Clienteling Location 291

Retail TouchPoints

JULY 29, 2021

I could see that sort of clienteling aspect come into it. RTP: How do you balance that level of personalization against data privacy concerns? I envision a future where you have a favorite person that you chat with on Sephora.com the same way that you might have someone at the store who you seek out.

Social Commerce 279

Social Commerce Checkout Payment Services Clienteling 279

Retail Minded

JULY 29, 2023

Digital platforms, including Facebook, Twitter, and Instagram, have gained significant prominence as potent marketing instruments for brands, enabling them to extend their outreach and cultivate valuable relationships with a more diverse range of prospective clientele.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

Digital platforms, including Facebook, Twitter, and Instagram, have gained significant prominence as potent marketing instruments for brands, enabling them to extend their outreach and cultivate valuable relationships with a more diverse range of prospective clientele.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail TouchPoints

SEPTEMBER 8, 2020

Software deployed on mobile or touchscreen devices is being adopted by retailers for everything from point-of-sale and clienteling solutions to endless aisle kiosks. The number of employee devices on your network, the rate of staff turnover, and data sensitivity and privacy are all important considerations that come with hidden costs.

Clienteling 153

Clienteling Kiosk Management Accounting 153