Retail TouchPoints

JANUARY 31, 2022

Retailers are facing a multifaceted challenge to meet customer experience standards while tackling increasing competition, skyrocketing location costs, hiring challenges, advancing technologies and the growing need to contribute sustainable solutions. There is no one-size-fits-all formula for building a long-term strategy.

Planning 308

Planning Management Customer Experience Location 308

Retail TouchPoints

MAY 5, 2023

From 2021 to 2022, the retail media space gained significant traction but forced retailers to turn to out-of-the-box solutions without set goals to solve their unique problems and meet their custom goals. Now that these ready-made solutions are in place, retailers are noticing gaps in available long-term growth and sustainability.

Advertising 252

Advertising Promotions Marketing ATS 252

Retail TouchPoints

MARCH 27, 2024

With so many shifts in the market, the pressure is on to upskill your workforce. That type of approach cannot lend itself to building confidence. How you utilize tech to optimize your employee’s training experience will be in relation to brand survival. A step above these tools would be in-person training.

Customer Experience 223

Customer Experience Store Operations Management Consumer 223

Inside Retail

APRIL 28, 2024

More choice at checkout with a multi-courier strategy To keep pace with the demand for same-day delivery and other rapid shipping solutions, retailers are increasingly turning to multi-courier strategies. Access the complete report to explore all eight trends in detail and learn how you can transform your approach to stay ahead.

Checkout 246

Checkout Shipping Fulfillment Customer Experience 246

Retail TouchPoints

JANUARY 9, 2024

CMOs are working with limited spending power, prompting a critical examination of resource allocation and a quest for cost-effective yet high-impact solutions. Retail Media Networks that offer managed service advertising solutions are likely to take a more active approach to channel selection. ad spending to increase 5.1%

Advertising 281

Advertising Inventory Management Management Consumer 281

Retail TouchPoints

JUNE 22, 2023

The solution also offers planning and forecasting at different levels of the location and merchandise hierarchy (e.g. The tool also is designed to seamlessly integrate into an existing tech stack, and most clients use NetSuite and Shopify Plus solutions for integrations. Division, Department, Class).

Planning 244

Planning Location ATS 244

Retail Focus

APRIL 11, 2024

With the rise of digital payments and fast-changing retail payment trends, merchants should adopt feature-rich payment solutions to streamline operations and enhance customer satisfaction. Therefore, integrating robust payment security solutions is imperative to safeguard sensitive information and maintain customer trust.

Payment Services 130

Payment Services Merchant Services Customer Experience Checkout 130

Retail TouchPoints

OCTOBER 25, 2023

One can expect her community to be filled with parents wanting to share their love of travel with their children and looking for products and solutions to make things simple. Keep it Authentic Micro-influencers thrive on authenticity, so ensuring that you are reaching out to influencers that align best with your brand is essential.

Advertising 276

Advertising Accounting Marketing Promotions 276

National Retail Solutions

MARCH 28, 2024

Can your convenience store survive the big chains? Learn essential strategies to carve out your niche and build a loyal customer base. The post Can Your Convenience Store Compete Against Chain Stores? appeared first on National Retail Solutions.

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Retail TouchPoints

JANUARY 30, 2024

Playing a role of this type enables the committee to facilitate dialogues, ensuring that newly adopted AI solutions are transparent, fair and beneficial for everyone. This type of multifaceted approach helps build a retail environment where AI is a tool for business growth and a means to foster trust and ethical engagement with customers.

Customer Experience 318

Customer Experience Supply Chain Management Promotions Advertising 318

Inside Retail

JANUARY 22, 2024

Rokt , the leading e-commerce technology company using machine learning and AI to make transactions more relevant to each shopper, offers innovative solutions that complement existing strategies and unlock new revenue streams, helping retailers thrive in the evolving landscape. Tech mastery: Empower your team with expert training and support.

Customer Experience 147

Customer Experience Checkout Management Consumer 147

Retail TouchPoints

MAY 1, 2023

From 2021 to 2022, the retail media space gained significant traction but forced retailers to turn to out-of-the-box solutions without set goals to solve their unique problems and meet their custom goals. Now that these ready-made solutions are in place, retailers are noticing gaps in available long-term growth and sustainability.

Advertising 215

Advertising Promotions Marketing ATS 215

Retail TouchPoints

MARCH 26, 2024

If your brand is in this category, there is no need to worry — there’s a bright spot at the end of the tunnel. Elevating First-Party Data Amidst the Decline of Cookies Begin your retail advertising endeavors by embracing first-party data. The question remains: where and how should they begin?

Advertising 233

Advertising Apparel Consumer Marketing 233

Retail TouchPoints

FEBRUARY 24, 2022

Competing with the likes of Shopify and Commercetools, fabric aims to offer mid-sized brands an easy entry point into the world of API-based headless commerce solutions. With all that ex-Amazon muscle, it makes sense that the form of the fabric solution looks familiar. “I trillion by 2027. Amazon is not the villain. “I

ATS 253

ATS Inventory Management Management Returns 253

Retail TouchPoints

AUGUST 29, 2023

The good news is that personalization is a huge opportunity to build real relationships that drive retention, conversion and loyalty. Scaling requires building a set of enterprise-wide data, analytics, technology, people and governance-related capabilities. Instead, build practices to stay close to customer insights.

Customer Experience 217

Customer Experience Returns Planning Management 217

Inside Retail

JUNE 13, 2023

Too many major retailers are investing in digital technology solutions that they lack the resources to deploy properly, effectively squandering an opportunity to win competitive advantage, says a 25-year veteran of the technology space. What are you doing at your base level right now? What are your customers seeing?

ATS 240

ATS Customer Experience Shipping Marketing 240

Retail TouchPoints

NOVEMBER 10, 2022

The solution aims to automatically help consumers keep track of their orders and generate discounts without increasing spam emails, track all orders and manage all your gift cards in one central location. The tool gathers the best deals from a shopper’s personal email and the web and automatically applies them at checkout.

Promotions 249

Promotions Checkout Management Location 249

Retail TouchPoints

APRIL 1, 2024

Imagine stepping into a store where no one speaks your language. From boosting conversions to fostering loyalty and building trust, the benefits of catering to diverse language needs are undeniable. Robust security built into the platform reduces your risk of leaked data or security standard noncompliance.

Customer Experience 286

Customer Experience Clienteling Customer Retention Accounting 286

Inside Retail

FEBRUARY 6, 2024

Launched in 2018, Subtl Beauty is built around the idea of having all your makeup essentials — like concealer, blush, and powder — in one easy-to-use stack, or ‘stak’, as the brand dubs its hero product, rather than carrying around a bulky slew of items. Though not my ultimate calling, it sparked my passion for beauty.

Beauty and Health 130

Beauty and Health Marketing Management Planning 130

Retail TouchPoints

JANUARY 31, 2024

Build Your Brand, Then Boost Your Sales More than seven in 10 customers say they are likely to trust a company more because of brand-building initiatives, which goes to show that there’s value in playing the long game. Here’s what we learned from our work with them. SMS plays a special role in the way PERC does this.

Marketing 238

Marketing ATS Customer Retention Promotions 238

Retail TouchPoints

MAY 12, 2023

Artificial intelligence (AI) has emerged as a solution for manufacturing and other sectors, for trades reliant on humans to complete highly skilled technical work. Your company can provide those opportunities by offering professional development and education to drive advancement. Another way to extend and augment your workforce?

Customer Experience 325

Customer Experience Management Marketing 325

Inside Retail

APRIL 7, 2024

But how do you innovate when resources are limited and your business is operating in silos with little cross-collaboration? HackGames is the only retail industry hackathon where retail industry legends, thought leaders and visionaries come together to ‘hack out’ a usually theoretical solution for the industry.

Finance 264

Finance Fulfillment Planning Customer Experience 264

Retail TouchPoints

OCTOBER 1, 2022

When leveraging it for business growth, your email marketing software can make all the difference. This five-point guide will help you choose the right software for your business. 5 Points to Consider When Choosing Your Email Marketing Software. For example, you may notice an increase in checkout abandoners on your website.

Marketing 271

Marketing Checkout Planning Returns 271

Retail TouchPoints

JANUARY 2, 2024

However, building an app isn’t a quick-fix solution. The real opportunity lies in using your digital product strategy as a way of improving the customer experience (CX) and finding new growth opportunities. In such a saturated market, creating memorable experiences that make your company stand out is key.

Customer Experience 225

Customer Experience Consumer Marketing Accounting 225

Retail TouchPoints

MAY 31, 2023

As a business owner, negative reviews on your product or service can be distressing and damage your reputation and revenue, regardless of whether you are a beginner or an experienced entrepreneur with multiple exits. Remember that your response will be visible to other customers, and it’s crucial to maintain a positive tone.

Merchant Services 232

Merchant Services Shopping Promotions Management 232

Retail TouchPoints

JULY 6, 2023

Loyalty Programs Go Green A green loyalty program builds emotional loyalty and brand advocacy, which builds customer interest, all while helping the Earth at the same time. Data and privacy: Once you’ve guaranteed your digital approach is on the right track, businesses should confirm their data and privacy policy is transparent.

Accounting 218

Accounting Consumer Customer Experience Planning 218

Retail TouchPoints

JULY 26, 2021

Building an Online Presence. to visit your website. The good news is that your wholesale brand may actually have an advantage here. Building an online presence starts with a well-designed website supported by an effective digital marketing plan. Fortunately, building an online store has never been easier.

Wholesale 275

Wholesale Payment Services Fulfillment Returns 275

Retail TouchPoints

OCTOBER 4, 2023

We’re constantly working with retailers to help them build their brand, knowing that there’s this incredible amount of competition. The good news is that “ even though the consumer has an incredible amount of choice, there’s also a ton of opportunity to make it really easy for them to choose your brand ,” said Reduto. “It

Advertising 236

Advertising Consumer Returns Shopping 236

Retail TouchPoints

JUNE 1, 2023

For most brands, the bigger opportunity is to use the unique properties of these digital assets to build buzz and enhance relationships with their customers. Holders of your branded NFTs should be able to unlock access to exclusive experiences, services and products in real and digital life. Build a community. Easy, right?

Consumer 247

Consumer Marketing Advertising ATS 247

Retail TouchPoints

FEBRUARY 22, 2022

While running a company out of your living room can be a lot of fun initially, the end goal for most entrepreneurs is to build a well-established, well-recognized organization. Selling your brand is probably the easiest and most popular route. Build a strong brand. Be where your customers are. Brand protection.

Advertising 331

Advertising Management Marketing Planning 331

Retail TouchPoints

SEPTEMBER 2, 2022

Establish Your Value Proposition. If you find that your business and products can indeed add value to a specific market, do the foundational work, including establishing messaging and an amplification strategy, that will help your brand stand out in these markets. Build Out Your Engagement Strategy.

Merchant Services 285

Merchant Services Customer Experience Marketing Consumer 285

Retail TouchPoints

AUGUST 9, 2022

An old advertising slogan warned that we “never get a second chance to make a first impression,” and it’s a thought retailers should take to heart as they seek solutions for scheduling customer appointments. Appointments are among the best ways to build customer loyalty and ultimately, to grow and improve revenue.”.

Advertising 279

Advertising Accounting Consumer Location 279

Retail TouchPoints

SEPTEMBER 4, 2023

They allow brands to go further, faster when creating a multi-vendor digital commerce solution, but any breakdown in these integrations can disrupt the entire system. Many brands struggle with the cost and complexity of building, hosting, managing and monitoring the integrations that power a composable approach.

Payment Services 228

Payment Services Customer Experience Management Shopping 228

Retail TouchPoints

AUGUST 7, 2023

Developing your digital marketplace should be an ongoing process that allows you to stay nimble, by collaborating with your marketplace partners to offer a variety of products and services for your customers. A common mistake is to load up your catalog with the “best sellers” and biggest names and hope for the best.

Customer Experience 221

Customer Experience Customer Retention Marketing Shopping 221

Inside Retail

FEBRUARY 23, 2024

Retail isn’t just about selling products anymore, it’s about building relationships and fostering loyalty among your customers. Apart from your in-store or online experience, few things hold as much sway in shaping the customer experience as much as your customer support channels do. Here, the choice is pretty clear.

Customer Experience 130

Customer Experience Returns Management ATS 130

Retail Focus

JUNE 14, 2021

It can be hard to choose the right temporary retail space option for your existing brick-and-mortar business. Are you a retail business owner who is looking for a temporary building solution to ramp up your services? Understand your needs and wants. Well, Smart-Space UK has several options for you to consider.

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Kiosk Boutique Location Consumer 234