Retail TouchPoints

MARCH 31, 2021

A group of online marketplaces including eBay , Etsy , Poshmark , Mercari and OfferUp have banded together to highlight what they feel are oversights in the proposed INFORM Consumers Act — which is aimed at cracking down on the sale of stolen and counterfeit products online — and other similar legislation in states around the country.

Consumer 193

Consumer Accounting Promotions Planning 193

Retail TouchPoints

JANUARY 5, 2024

Personalization is at something of a crossroads. As part of its Privacy Sandbox initiative, Google plans to phase cookies out for all Chrome users during the second half of 2024. Google’s move, along with increased privacy regulations (particularly in the EU), have put a premium on zero- and first-party data.

Consumer 292

Consumer Marketing Planning ATS 292

Retail TouchPoints

MAY 18, 2022

In addition to developing the infrastructure needed for implementation, the program outlines a set of standards that banks, merchants and technology providers will adhere to in order to ensure the security and privacy of personal data when people pay biometrically, governed by Mastercard’s prin c iples for data responsibility.

Merchant Services 253

Merchant Services Checkout ATS Supermarket 253

365 Retail

JULY 3, 2023

As the demand for SaaS solutions continues to increase, there comes a great challenge for B2B SaaS businesses: data security and privacy. In this article, you will learn 5 data security and privacy best practices in B2B SaaS subscription businesses. In fact, your SaaS product should be built with privacy from the ground.

Customer Retention 52

Customer Retention Management Marketing Location 52

Retail TouchPoints

SEPTEMBER 13, 2023

The study found that retail media network (RMN) ad buyers — defined as buyers at brands or agencies that spend at least $5 million on RMNs annually — are planning to increase their overall ad spend by 11% YoY in 2023. Retail media was one of the fastest-growing U.S. advertising channels in 2022, according to a study by IAB.

Advertising 279

Advertising Marketing Planning Promotions 279

Retail TouchPoints

JUNE 12, 2023

To do this, they need to understand the benefits and the risks and have a game plan aligned with their business goals. Companies should closely monitor AI bias, inaccuracy, cybersecurity, job displacement and data privacy. Some AI applications are built to ensure privacy first, and these are the ones companies should be considering.

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Planning Management Consumer Marketing 260

Retail TouchPoints

MAY 28, 2021

Giving race fans the ability to experience the power of Verizon 5G at the Indianapolis Motor Speedway through AiFi’s autonomous shopping NanoStore is an exciting moment for us,” said Andy Brady, VP, Enterprise Sales of Verizon Business in a statement. Verizon 5G Ultra Wideband is currently available in parts of more than 70 cities.).

Checkout 256

Checkout ATS Supermarket Shopping 256

Retail TouchPoints

NOVEMBER 2, 2023

However, in 2020, Google announced plans to make third-party cookies obsolete on the internet in response to greater consumer privacy demands and new regulations. Ryan Breen applies two decades of experience to his role as CTO at Fastr. But potential obstacles lie ahead. Breen is a Duke University graduate and holds nine U.S.

Marketing 235

Marketing Customer Experience Management Consumer 235

Retail TouchPoints

MARCH 18, 2024

“Generative AI has only been publicly available as a friendly user interface since November 2022, and it’s already being embedded in retail operations such as customer service, marketing and even new shopping experiences,” said Michelle Grant, Director, Strategy and Insights for Retail at Salesforce in an interview with Retail TouchPoints.

Store Operations 296

Store Operations Shopping Marketing Management 296

Retail TouchPoints

JUNE 27, 2023

Carrefour Group and The Publicis Groupe also launched their retail media joint venture , aimed at the European and LatAm markets, a mere six months after it was first announced with 13 retailers already on board. At the RICE session Lipsman pointed out that almost all of the $45 million in U.S.

Planning 251

Planning Advertising Marketing Customer Experience 251

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. You should be capable of easily opening up autonomous shops, and it needs to be cost-effective.”.

Payment Services 310

Payment Services Checkout ATS Kiosk 310

Retail TouchPoints

JANUARY 12, 2024

With the Just Walk Out technology, staff members can use their employee badges to pay for items by scanning it at the entrance to the hospital’s food and beverage concessions. Non-staff members can use credit cards, mobile wallets, QR codes or the Amazon One palm payment system to enter and shop at the checkout-free stores.

Payment Services 246

Payment Services Accounting Checkout Apparel 246

Inside Retail

MARCH 5, 2024

However, the reality is that many tactics relied on to achieve commercial success in this space are still dependent on predatory algorithms that violate the privacy of users, who are more aware than ever and are frustrated at the breach of trust. Taking responsibility At Lush, we consider ourselves a socially responsible brand.

Consumer 130

Consumer Planning Marketing ATS 130

Retail TouchPoints

DECEMBER 15, 2023

Chewy Vet Care will be part of the broader Chewy Health portfolio, which includes its pharmacy, Connect with a Vet tele-triage service, and the CarePlus suite of pet-first insurance and wellness plans. Chewy also has deepened its assortment of health products for pets, from diet foods to supplements.

Fulfillment 247

Fulfillment Location Planning Shopping 247

Inside Retail

JANUARY 4, 2024

We are only at the beginning, and as brands begin to scale their AI utilisation, its full spectrum of benefits for consumers and retailers alike will be uncovered. But first, let’s look at the bigger picture. Even looking back at the past year, the uplift in sophistication of these models has accelerated the way we shop.

Consumer 266

Consumer Customer Experience Department Stores Shopping 266

Retail TouchPoints

MARCH 29, 2022

They want to deeply transform engagement and have more personalized relationships, gain the ability to measure at each point of contact, improve the efficiency and effectiveness of their campaigns and create long-term customer loyalty. Invest in Privacy Technology. Think Beyond First-Party Data. Increase Revenue in New Channels.

Marketing 208

Marketing Advertising Consumer Customer Experience 208

Retail TouchPoints

JUNE 13, 2023

Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change in the industry means that such transformations need to occur in all areas of the enterprise, from product design to planning and supply chain. This is not just a matter of compliance, but of trust.

Customer Experience 233

Customer Experience Inventory Management Marketing Consumer 233

Inside Retail

SEPTEMBER 5, 2023

However, lurking in the shadows are what are known as ‘dark patterns’, intricately designed digital experiences that exploit human psychology – often at the expense of users’ best interests. Another pervasive concern with dark patterns is inadequate handling of user data and privacy.

Consumer 130

Consumer Accounting Management Planning 130

Inside Retail

DECEMBER 1, 2021

There are implications for the advertising industry as it navigates new data privacy and compliance rules: Reliance on third-party cookies has been estimated to lead to a 36-per-cent decrease in measured and reported ROAS. The post A new twist on privacy: planning for a post-cookie world appeared first on Inside Retail.

Planning 26

Planning Advertising Accounting Marketing 26

Retail TouchPoints

JANUARY 24, 2024

Here we’ll take a look at these trending technologies and how they will shape B2B businesses’ ability to deliver a frictionless experience with their digitally native buyers. Additionally, maintaining ethical data usage and ensuring customer privacy will be vital in these AI deployments.

Social Commerce 232

Social Commerce Inventory Management Customer Experience Payment Services 232

Retail TouchPoints

JULY 6, 2023

Loyalty Programs Go Green A green loyalty program builds emotional loyalty and brand advocacy, which builds customer interest, all while helping the Earth at the same time. Data and privacy: Once you’ve guaranteed your digital approach is on the right track, businesses should confirm their data and privacy policy is transparent.

Accounting 227

Accounting Consumer Customer Experience Planning 227

Wiser

SEPTEMBER 13, 2023

However, it can be expensive to install and maintain, and privacy concerns may arise. Plus, similar to video analytics, privacy issues are a concern. These sensors detect heat radiated from bodies, providing anonymous data and ensuring privacy. Video Analytics: This involves employing cameras to measure foot traffic.

Store Layout 147

Store Layout Promotions Store Operations Customer Experience 147

Retail TouchPoints

SEPTEMBER 13, 2022

“With people consuming more TV hours through connected devices, brands need access to retail sales data in the programmatic CTV environment,” said Michael Schuh, VP of Media Strategy and Program Development at KPM in a statement.

Advertising 226

Advertising Marketing Planning Consumer 226

Inside Retail

NOVEMBER 27, 2022

Louis Vuitton on Friday announced plans to open a dedicated furniture and homewares store in Shanghai, a world first for the French luxury brand as it aims to expand further into lifestyle offerings to affluent Chinese clients. Verghese sees homewares as a good bet for Louis Vuitton, especially in China.

Consumer 246

Consumer Location Marketing Planning 246

Retail Focus

MARCH 5, 2024

As a result, the requirement for open architecture has rapidly emerged as a high priority for Tier 2 retailers planning new POS deployments, and has further accelerated over the past 12 months.” As a cloud-native rather than cloud-based solution, Sitoo guarantees resilience, data security, and privacy. Sitoo also launched in the U.S.

Marketing 147

Marketing Sporting Goods Fashion Point of Sale 147

Retail TouchPoints

JUNE 22, 2020

With the California attorney general on track to enforce the California Consumer Privacy Act (CCPA) in July 2020, retailers will continue to face challenges in meeting CCPA compliance. For retailers, CCPA compliance, data privacy and security are about consumer trust.

Consumer 178

Consumer Accounting Fulfillment Management 178

Retail TouchPoints

FEBRUARY 18, 2022

The whole idea of what portion of the buying journey is digital versus physical has shifted,” said Ricardo Belmar, Director of Partner Marketing for Retail and CPG at Microsoft in an interview with Retail TouchPoints. “We’ve Many of the folks I’ve talked to are looking at lifetime value as a loyalty metric ,” he said.

Marketing 297

Marketing Management Fulfillment Shipping 297

Cisco Retail

JULY 12, 2021

Today, as the European Union is working to deliver a green and digital recovery, I believe we are at another crucial milestone. The pandemic has shown us what can be done digitally must be done digitally, but it can’t happen at the cost of security and privacy. Laying the foundations of Europe’s digital future.

Accounting 145

Accounting Planning ATS 145

Retail TouchPoints

AUGUST 2, 2023

But contrary to pandemic-era predictions, it turns out people still want to shop in stores, and a swath of data privacy crackdowns have brought many of these rising stars back down to Earth. took the stage at The Lead Summit in Manhattan in July 2023 to talk about how they are adapting their strategies to meet the new realities of DTC retail.

Wholesale 236

Wholesale Drop-Shipping Marketing Accounting 236

Retalon

APRIL 26, 2024

This significant achievement underscores Retalon’s ongoing commitment to the highest standards of security, availability, processing integrity, confidentiality, and privacy of customer data. About Retalon: Retalon is a leading provider of AI-driven advanced predictive analytics solutions for the retail industry.

Consumer 41

Consumer Planning Management ATS 41

Retail TouchPoints

JUNE 3, 2021

Until recently, if you glanced at a digital advertisement while browsing online, chances are that ad followed you incessantly for days regardless of whether you made a purchase or not. Retargeting consumers via ads has been at the front lines of retail marketing for a while now.

Marketing 175

Marketing Advertising Consumer Planning 175

Retail TouchPoints

MARCH 1, 2021

German grocery chain tegut… has piloted a fully automated mini-supermarket concept in Fulda, Germany, with plans to open another three locations in 2021 and, eventually, hundreds of the digital self-service stores across the country. Additionally, the lateral position of the architecture offers privacy for customers inside. .

Supermarket 328

Supermarket Checkout Location Shopping 328

Retail TouchPoints

SEPTEMBER 17, 2022

The Consumer Financial Protection Bureau (CFPB) is planning to start regulating buy now, pay later (BNPL) products. of users charged at least one late fee in 2021, up from 7.8% of individual loans in 2021 saw at least some portion of the order returned, up from 12.2% Apparel and beauty companies accounted for 80.1%

Consumer 226

Consumer Payment Services Apparel Accounting 226

Inside Retail

JUNE 15, 2021

India’s antitrust watchdog plans to expedite a restarted probe into allegations of anti-competitive behaviour at Amazon.com Inc and Walmart Inc’s Flipkart, as it intensifies scrutiny of big-tech firms, two people close to the matter said. The comments come as major U.S. The comments come as major U.S. PREFERENTIAL TREATMENT.

Payment Services 130

Payment Services Planning Promotions Marketing 130

Retail TouchPoints

JULY 3, 2020

Smart shelves are systems made up of a variety of technologies designed to help retailers make smarter inventory planning and merchandising decisions, automatically sense stock levels, and collect customer data like foot traffic patterns, shopping behavior and more. Smart shelves need power, but what is the best way to deliver it?

ATS 202

ATS Supermarket Promotions Inventory Management 202

Inside Retail

JULY 3, 2023

Currently, US shoppers can use the technology for women’s tops from brands including Anthropologie, Everlane, H&M and Loft, but there are plans to expand this service to include more products and ranges over time. She believes Google’s application is “revolutionary” – and that it can be deployed at mass. billion in 2028.

Fashion 130

Fashion Accessories Returns Visual Merchandising 130

Inside Retail

JULY 25, 2022

Earlier this month, Australia’s privacy watchdog, the Office of the Australian Information Commissioner launched an investigation into Kmart and Bunnings’ use of facial recognition technology following Choice’s complaint. JB Hi-Fi subsidiary The Good Guys has also stopped using it.

Consumer 130

Consumer Planning ATS 130