Inside Retail

MARCH 26, 2024

At the time, I was CFO of Flight Centre Travel Group’s Queensland operations and saw a ‘start-up’ operational business opportunity that combined a personal passion for riding, with a new career pathway. “We This year, the group has closed three stores in New Zealand and in the highly competitive UK market, two closures are planned.

Returns 130

Returns Planning Specialty Retailers Customer Experience 130

Inside Retail

OCTOBER 5, 2022

The pandemic brought new workplace challenges to the fore, while employee concerns about mounting workloads, constant change and expectations about always being contactable outside work continue to rise. Research revealed that people worked longer hours at the start of the pandemic. It’s not about zero.

Planning 240

Planning Employee Engagement Marketing Management 240

Retail TouchPoints

JANUARY 16, 2022

Retailers and CPG brands can use that strong desire to support like-minded businesses by developing CSR plans that resonate with their target audience, whether that’s a customer segment or a pool of key job candidates. Looking at Principle 1, regular reporting is a data problem to solve. Source: Greenhouse Gas Protocol.

Planning 278

Planning Merchant Services Beauty and Health Consumer 278

Retail Gazette

APRIL 19, 2024

Hundreds of Waitrose customer service workers at a key outsourcer that previously faced redundancy are no longer at risk. The John Lewis Partnership, which also owns Waitrose, was reported back in February to be planning to reduce the number of staff it employs at customer service provider Foundever as it looked to streamline costs.

Grocer 59

Grocer ATS Planning Management 59

Retail TouchPoints

NOVEMBER 16, 2020

CVS Pharmacy has implemented touch-free checkout using PayPal and Venmo QR codes at all 8,200 standalone retail locations, reaching a milestone set at the start of the partnership in July 2020. Introducing more digital options, including touch-free payments at the register, is in step with changing consumer preferences.”.

Checkout 167

Checkout Location ATS Accounting 167

Retail Gazette

JULY 4, 2023

Morrisons is to close its manufacturing centre in Bradford, placing over 450 jobs at risk. The supermarket said it plans to transfer the work to its newly expanded fruit packing plant in Thrapston, Northamptonshire and its distribution centre in Wakefield, where it will create 400 new jobs at the sites.

ATS 97

ATS Supermarket Planning 97

Retail Bound

MARCH 19, 2024

Are you planning to exhibit at a trade show in 2024? After 30+ years attending and/or exhibiting at trade shows in the US, here are our top 9 tips for exhibitors to have a great trade show. In such a crowded environment, it’s essential to have a well-thought-out plan for your booth.

ATS 52

ATS Promotions Target Market Planning 52

Retail Gazette

OCTOBER 15, 2023

The retail giant has entered a consultation period for nearly 100 employees at the retailer’s base in Accrington, the Lancashire Telegraph reported. Staff were informed via email that the group planned to relocate the business to its Derbyshire base, nearly 100 miles away. “To

ATS 64

ATS Planning Fashion 64

Retail TouchPoints

JUNE 9, 2020

Your store associates, contact center agents and delivery drivers will earn and sustain your customers’ trust through their everyday actions. Your employees have a lot to deal with right now, at work and at home. How many times have your operations plans changed over the past few months? Build Resilience.

Planning 152

Planning Consumer Returns Customer Experience 152

Retail Focus

APRIL 6, 2021

A host of retailers have confirmed reopening plans for April 12 as shoppers look forward to a return to bricks and mortar shopping after more than three months. John Lewis outlined its plans for April 12 for its remaining 32 shops in England (John Lewis/PA). Its Glasgow store will open on April 26 and its Edinburgh site on May 14.

Planning 130

Planning Returns Shopping Location 130

Inside Retail

AUGUST 27, 2023

As Aussie shoppers’ expectations grow, your BFCM (Black Friday Cyber Monday) planning needs to start earlier every year. But if you’re in the habit of just doing a big promotion and blasting it at your customers and followers, you’re in for a rude shock this year. Put simply, you want more contacts. Right time, right place.

Promotions 243

Promotions Planning Marketing Returns 243

Retail TouchPoints

APRIL 11, 2024

At launch, routes will serve the New York City metro area via Westchester County Airport (HPN), with flights to the Los Angeles area via Van Nuys (VNY) and London via Stansted Airport (STN). “We Premium flights for dogs and their humans are now available for booking, with the first flights taking off from New York on May 23, 2024.

Planning 238

Planning ATS Customer Experience Marketing 238

Retail Gazette

FEBRUARY 29, 2024

Sainsbury’s has proposed plans to cut 1,500 roles under its Next level Sainsbury’s strategy, which the grocer unveiled earlier this month as it looks to save £1bn over the next three years. It added that it had plans to open more sites in other parts of the country this year, creating more sites and jobs overall.

Grocer 128

Grocer Supermarket Fulfillment Planning 128

Retail Minded

MAY 22, 2023

But, is it possible to minimize the taxes you pay at the end of each year? The answer is yes, through tax planning. Tax planning involves financial planning to achieve tax efficiency. Therefore, it’s essential to contact a qualified tax expert who has enough experience in tax operations.

Planning 52

Planning Payment Services Finance Accounting 52

Inside Retail

OCTOBER 8, 2023

Known for its distinctive retro-Italian look and feel, the business offers gelato and cakes which are handmade by a team of in-house chefs at its current production facility, and then delivered to its seven Melbourne stores. I’d love to expand interstate, but it’s a really big move that requires a lot of planning,” she said. “I

Planning 264

Planning ATS 264

Retail TouchPoints

DECEMBER 22, 2020

Nike plans to open 30 stores in the second half of 2021 as the retailer positions itself for long-term growth. Leaders discussed their plans for the business, including growing its connections with shoppers and improving supply chain capabilities, on a Dec. Nike’s supply chain plans aim to improve convenience for shoppers.

Checkout 358

Checkout Planning Consumer Management 358

Retail TouchPoints

FEBRUARY 2, 2024

A survey from the University of Maryland’s Supply Chain Management Center of the supply chains of 100 manufacturers, which include more than 12,000 production facilities, found that half of those sites were at high risk of being hit by floods, storms, droughts, heat waves and fires. You can contact him at tim.chiu@tradebeyond.com.

Supply Chain Management 263

Supply Chain Management Shipping Management Planning 263

Retail TouchPoints

OCTOBER 1, 2022

With customizable tools and analytics, email integration reduces the time you spend sending emails to individual contacts. As a result, you can create predefined lists tailored to different contacts’ needs. Additionally, an integration feature lets you group consumers and contacts according to their overall buying behavior.

Marketing 289

Marketing Checkout Planning Returns 289

Retail TouchPoints

FEBRUARY 22, 2021

Macellum Advisors GP , Ancora Holdings , Legion Partners Asset Management and 4010 Capital, together with their respective affiliates, are pushing the plan. The firms want the proposed new directors to push its turnaround plan. Their goal is to shake up the board and alter the company’s current trajectory.

Inventory Management 184

Inventory Management ATS Management Planning 184

Inside Retail

NOVEMBER 12, 2023

Why you need a recovery plan Imagine your business has been impacted by a cyber-attack. Perhaps you’ve lost access to your email server and your internal messaging platform so you cannot contact any of your staff. Building your recovery plan The purpose of a recovery plan is to minimise loss of downtime by enabling business continuity.

Planning 147

Planning Technical Support Inventory Management Fulfillment 147

Small Biz Trends

AUGUST 9, 2022

Are you thinking of selling your produce or other items at a farmer’s market? In this post, we’ll discuss how to sell at a farmer’s market. At most farmer’s markets, you’ll find fresh produce, meats, dairy products, baked goods, flowers, arts and crafts, and more. Contact Market Operators.

Marketing 111

Marketing ATS Planning Jewelry 111

Retail TouchPoints

MARCH 10, 2021

Best Buy and Apple also plan to roll out a Live Agent Assist feature in the near future that will automatically contact a Lively Agent if a hard fall is detected. The agent will make sure the user is OK and contact family members if necessary. “By

Planning 220

Planning Customer Experience ATS 220

Retail Assist

MARCH 1, 2021

After what’s seemed like a very long winter, it seems like there’s finally some light at the end of the tunnel! After Boris Johnson’s announcement last week, it was very encouraging to hear the government’s plans for the UK exiting lockdown – and hopefully returning to some normality. What Are Your Store Reopening Plans?

Planning 98

Planning Returns Consumer Shopping 98

Retail Gazette

APRIL 19, 2024

Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning Zuber Issa began talks about selling his stake in Asda in Febraury, and earlier this month, it was reported he was planning to step back as co-chief executive officer of EG Group. ” Asda has been contacted for comment.

Supermarket 105

Supermarket Grocer Accounting Returns 105

Independent Retailer

NOVEMBER 8, 2022

Discover new brands, visit with industry partners, and get the first look at the latest footwear trends at FFANY Market Week. Maintaining and organizing vital showroom, member location, leadership, and contact data for Market Weeks. Facilitating the needs of the non-NYC showroom FFANY members during New York City Market Weeks.

Marketing 77

Marketing ATS Boutique Department Stores 77

Retail TouchPoints

AUGUST 21, 2020

That’s good news for retailers offering products in key categories such as decorations, costumes and candy, although merchants will need to adapt both their marketing and their assortments for a largely contact-free holiday. Most consumers ( 68% ) will be dressing up for neighborhood parades and events, while 63% are planning events at home.

Outdoor 281

Outdoor Consumer Planning Marketing 281

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. However, there are other dynamics at play that will impact seasonal results.

Merchant Services 266

Merchant Services Payment Services Promotions Location 266

Retail TouchPoints

NOVEMBER 13, 2020

of total contact center traffic at David’s Bridal. The retailer plans to add more features to Zoey over time, including the ability to connect shoppers with event planners. Messaging through mobile devices now represents 45%.

Management 184

Management Planning ATS 184

Retail Gazette

MAY 2, 2024

Frasers Group is making cuts at its Studio Retail staff based in East Lancashire following weak sales. The retail giant has entered a consultation period for over 160 workers at the retailer’s base in Accrington, Drapers reported. According to Drapers, the proposed measures are driven by a lack of sales at Studio Retail.

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Retail Gazette

FEBRUARY 5, 2024

Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning City sources said plans were at a preliminary stage and that there was no certainty of an auction. Hobbycraft and Bridgepoint have been contacted for comment.

Planning 122

Planning ATS 122

Retail Bound

FEBRUARY 14, 2022

The most basic function of a marketing plan is to meet whatever objectives it sets out to achieve and ultimately convert customers, if it does this then it can be considered to be successful. So, just like a pie has a recipe, a good marketing plan needs a framework. You should be able to quantify all aspects of the plan.

Planning 52

Planning Marketing Accounting Target Market 52

Retail Gazette

MARCH 6, 2024

Administrators at FRP said the reduced store footprint would coincide with “a renewed focus on the brand’s products, online sales channels and wholesale strategies, bringing the brand in line with industry peers and supporting a return to financial stability”.

Fast Fashion 105

Fast Fashion Fulfillment Planning Fashion 105

Retail TouchPoints

NOVEMBER 9, 2023

The partners also are seeking to address worker shortages in health care.

Planning 244

Planning Management Customer Experience Fulfillment 244

365 Retail

JULY 18, 2023

Danish retail chain, Søstrene Grene, has ambitious growth plans in place to open over 100 UK stores before the year 2030. After years of testing the market, the brand has ambitious growth plans in UK stores over the next three to four years. The retail chain is well-suited for both high street locations and shopping centres.

Planning 52

Planning Store Layout Accessories Location 52

Retail TouchPoints

JANUARY 20, 2021

Join us live on January 21st, 2021 at 2:00 PM ET. The COVID-19 pandemic was the catalyst for many retailers to digitally transform how they operate across the whole organization — from ecommerce to stores, from contact centers to demand planning. Learn more at: www.treasuredata.com/retail.

Customer Experience 152

Customer Experience Planning ATS 152

Retail TouchPoints

MARCH 8, 2022

The firm cited “concerns about leadership’s compensation relative to performance and its strategy for reigniting meaningful growth,” outlined in the retailer’s turnaround plan announced in fall 2020. At that time, Bed Bath & Beyond had reported its first sales increase in nearly four years due to an emphasis on omnichannel services.

Planning 271

Planning Management Marketing Store Operations 271

Cisco Retail

JULY 14, 2021

Nevertheless, few industrial organizations have implemented comprehensive security programs to protect their operational technologies (OT) and even fewer have deployed at scale. OT personnel with limited cybersecurity skills, or security experts with no OT expertise can now build effective improvement plans. Cyber Vision 4.0

ATS 144

ATS Promotions Management Planning 144