Inside Retail

MAY 11, 2022

Range planning: Significant enough in the buying and merchandising cycle to send a shiver down the spine of your team when the new season rolls around. But, range planning doesn’t have to be intimidating, after all, it can be a very prudent task once your stylish and financial ducks are in a row. topic to review.

Planning 130

Planning Retailing Pricing Fashion Location 130

Inside Retail

MARCH 1, 2022

In recent months, many high-profile retailers and dining chains have suffered at times when they would traditionally have been flourishing. While several factors are contributing to the cause, inefficient and outdated planning and analysis methods used by many retailers and restaurateurs are playing a key part.

Planning 130

Planning Promotions Fashion Accounting 130

Hyken

JUNE 28, 2021

Each week I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. Then do a Google search for articles about their success. Something that intrigued me about this article was the title. by Carl Smith.

Customer Experience 119

Customer Experience Returns Target Market Planning 119

Hyken

NOVEMBER 27, 2023

Each week, I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. My Comment: Let’s start with a great article about aligning customer service and marketing. Here are my top five picks from last week.

Customer Experience 56

Customer Experience Customer Retention Marketing Promotions 56

Inside Retail

FEBRUARY 15, 2022

The pandemic continues to influence customer purchasing priorities and penetration in the omnichannel environment, which is affecting assortment mix and demand at each location. This is creating new challenges for retail operations, including a particular demand for agile merchandise planning and supply-chain processes.

Planning 130

Planning Merchant Services Fulfillment Department Stores 130

Small Biz Trends

DECEMBER 2, 2022

Before you jump right into business ownership, you need a plan. Since December is National Write a Business Plan Month, it’s the perfect opportunity to determine the steps and strategies needed to propel your ideas forward. How to Write a Business Plan. Business plans in different industries tend to vary in their contents.

Planning 116

Planning Advertising Wholesale Promotions 116

Inside Retail

MARCH 15, 2022

With customer demands coming in hotter and the stakes higher than ever, assortment planning is the key to profit growth. Here, we help you avoid profit margin mayhem with a considered, data-driven assortment plan. What is assortment planning? Why is assortment planning important? More on this later. Hello, retention!

Planning 130

Planning Store Layout Markdowns Location 130

Hyken

DECEMBER 24, 2023

Each week, I read many customer service and customer experience articles from various resources. I have added my comments about each article and would like to hear what you think too. That said, I agree with much of what Heaps has to say about the topic of AI and how we plan to use the technology in the near future.

Customer Experience 52

Customer Experience Planning Management ATS 52

Hyken

DECEMBER 3, 2023

Each week, I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. My Comment: This article shows the power of generative AI (ChatGPT-type technologies). Here are my top five picks from last week.

Customer Experience 49

Customer Experience Planning Management Marketing 49

Retail Wire

MARCH 3, 2023

Walmart CEO Doug McMillon says he will continue leading the company for at least three more years as the retailer works to identify his successor. Mr. McMillon has held the top job at Walmart since 2014.

Planning 130

Planning ATS 130

Hyken

JANUARY 28, 2024

Each week, I read many customer service and customer experience articles from various resources. I have added my comments about each article and would like to hear what you think too. This article shares something I had not heard of: how Walt Disney created “the desired path.” Here are my top five picks from last week.

Checkout 55

Checkout Customer Experience Customer Retention Accounting 55

Hyken

OCTOBER 1, 2023

Each week, I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. My Comment: For those in the customer support world, this article is for you. Here are my top five picks from last week.

Customer Experience 54

Customer Experience Management Planning ATS 54

Retail Gazette

APRIL 19, 2024

Superdry co-founder and chief executive Julian Dunkerton issued shareholders an ultimatum this week: support my restructuring plan or the business will collapse into administration. However, is the retailer’s radical restructuring plan enough to save the business or is it simply too little too late?

Planning 69

Planning Fashion Marketing Marketing Spend 69

Hyken

MAY 3, 2021

Each week I read a number of customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. My Comment: About a month ago I included an article about Sweetwater as part of the Top Five Roundup. This company is on my radar.

Customer Experience 91

Customer Experience Marketing Management Planning 91

Hyken

DECEMBER 17, 2023

Each week, I read many customer service and customer experience articles from various resources. I have added my comments about each article and would like to hear what you think too. This article delivers the answer and much more. This short article will give you much to think about regarding your loyalty programs.

Customer Experience 49

Customer Experience Business Communication Planning ATS 49

Hyken

DECEMBER 26, 2022

Each week, I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. I can’t think of a better way to start this week’s roundup than with this article that compiled five “Hallmark” type holiday stories.

Customer Experience 54

Customer Experience Planning Customer Retention Marketing 54

Hyken

NOVEMBER 29, 2021

Each week I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. My Comment: With “The Great Resignation” being such a hot topic, I felt this article should be at the top of the list for our Top Five roundup this week.

Customer Experience 70

Customer Experience Shipping Planning Returns 70

Small Biz Trends

APRIL 27, 2022

Small businesses need to offer a retirement savings plan for employees in order to stay competitive in today’s tight labor market. The federal government estimates that only a little more than half (53%) of businesses with less than 100 employees have a retirement plan for their workers. State-mandated retirement plans.

Planning 98

Planning Accounting Marketing ATS 98

Hyken

JUNE 11, 2023

Each week, I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. It doesn’t matter what industry you’re in; customers leave you, and often they don’t want to tell you the truth if they tell you anything at all.

Customer Experience 52

Customer Experience Advertising Marketing Consumer 52

Retail Wire

DECEMBER 16, 2022

More than 1,000 baristas working at 100 Starbucks across the country are planning a three-day strike as part of their effort to unionize more stores. The workers said they are protesting insufficient staffing and poor management at Starbucks’ stores.

Planning 100

Planning Management ATS 100

Hyken

MAY 28, 2023

Each week, I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. Cramer sat down with Apple’s SVP of services Eddy Cue earlier Tuesday at the inaugural CNCB CEO Summit in Santa Barbara.

Customer Experience 54

Customer Experience Marketing Consumer Accounting 54

Hyken

MAY 15, 2023

Each week, I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. Just last week, I included an article focused on this trending topic. I’ve also included many articles about NPS in this weekly roundup.

Customer Experience 54

Customer Experience Promotions Returns Planning 54

Inside Retail

OCTOBER 28, 2023

Alongside this, they need a clear development plan before they start their new management role. An employee should be able to progress at work if they wish, to earn more money and experience. Cary Cooper is a professor of organisational psychology and health at the University of Manchester. Read the original article.

Promotions 130

Promotions ATS Management Planning 130

Inside Retail

SEPTEMBER 18, 2023

. “We are excited to present our unique exclusive mix of premium and on-trend brands to elevate customer’s looks from head to toe, including Nude Lucy, Carhartt WIP, Polo Ralph Lauren, Article One, and Stussy to name a few,” said Laura Ghannoum, general manager at Glue Store.

Fashion 290

Fashion Outdoor Returns Planning 290

Retail Wire

FEBRUARY 10, 2023

Kroger and Albertsons are looking at selling between 250 and 300 stores in a strategy to gain approval from the Federal Trade Commission for their planned merger. The two supermarket giants operate 4,996 stores combined.

Planning 130

Planning Supermarket ATS 130

Hyken

JUNE 13, 2022

Each week I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. My Comment: We kick off this week’s Top Five with an article about the subscription model. This article has the answer. Sign Me Up!

Customer Experience 56

Customer Experience Consumer Planning Management 56

Hyken

MAY 16, 2022

Each week I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. My Comment: We kick off this week’s Top Five roundup with an excellent article about the best customer service metrics. Yes, metrics matter.

Customer Experience 54

Customer Experience Management Promotions Consumer 54

Hyken

AUGUST 29, 2022

Each week I read many customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. I read numerous articles on the topic, so I decided to make customer loyalty the theme. They can potentially eat away at your market share.

Customer Retention 54

Customer Retention Customer Experience Fulfillment Advertising 54

Retail Wire

MARCH 25, 2022

Apple is reported to be working on a subscription plan that would include iPhones and iPads. The anticipated move is part of a larger subscription effort at Apple that includes Apple Music, Apple TV Plus, Apple News Plus, Apple Fitness Plus and Apple Arcade.

Planning 130

Planning ATS 130

Retail Wire

MARCH 10, 2022

Peloton Interactive plans to test a bundled bike and subscription plan in Denver, Florida, Minnesota and Texas. The plans, which will be priced between $60 an $100 a month, are an effort to revive the at-home fitness company’s lagging sales.

Planning 100

Planning Marketing ATS 100

Inside Retail

MARCH 15, 2022

With shipping lead times and availability continuing to be a global challenge, airfreight costs at an all-time high, we’re also looking at our critical path to make sure we have enough buffer to account for this and still get our range months into store on time. ARO: What are the key elements for excellence in fashion retail in 2022?

Planning 130

Planning Fashion Shipping Management 130

Retail Wire

SEPTEMBER 19, 2022

Shopify has introduced a new compensation plan that enables workers to restructure their awards between cash payments and equity. Around 91 percent of the company’s employees have already enrolled in the new plan. “An employee saving to buy a house can choose to take home more in cash.

Planning 130

Planning ATS 130

Retail Focus

APRIL 30, 2024

In this article, we discuss different options that are available to you when it comes to purchasing your property to set up your retail shop. Purchasing a residential property and converting it into a commercial property – via appropriate planning permission – is a cheap and viable option for first-time retailers.

Planning 130

Planning Shopping Marketing Location 130

Retail Wire

FEBRUARY 3, 2022

Americans are largely staying at home this year to watch the Super Bowl in response to concerns related to the spread of the Omicron variant. Sixty-two percent of adults surveyed by Numerator say that the variant will affect their plans for game day, with 26 percent expecting it will have a significant impact.

Planning 130

Planning ATS 130

VMS

JANUARY 18, 2023

has retained advisers to gauge interest in a deal that could value the sandwich maker at $10 billion. “As As a privately held company, we don’t comment on ownership structure and business plans,” Subway told the outlet. “We The article notes it’s still possible there won’t be a sale or other deal.

ATS 77

ATS Location Planning 77

Independent Retailer

NOVEMBER 14, 2022

” 44 percent of customers plan to shop at mass merchants this year, compared to 42 percent in 2021. Nearly 80 percent of consumers still plan to do at least some of their holiday shopping online, but plans to shop pureplay ecommerce retailers declined since last year. by The NPD Group.

Planning 81

Planning Consumer Shopping Checkout 81

Retail Wire

SEPTEMBER 8, 2022

We don’t have a plan to require people to come back,” Mr. Jassy said at the Code Conference yesterday. Amazon.com said last October that it would leave the decision as to whether office workers needed to work on-site up to its managers and their teams. Nothing has changed in that regard, according to CEO Andy Jassy. “We

Planning 130

Planning Management ATS 130