Retail TouchPoints

APRIL 18, 2024

“We have already connected and supported our retail stores with a common technology platform,” explained Mike Bokarae, President of iPro Systems, ARG’s technology arm, in a statement. To learn more about retail media, check out our full guide here.

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Inside Retail

APRIL 22, 2024

Myer has confirmed redundancies took place but said the number was 13 and two more staff were “redeployed” “As Myer’s online ecommerce business expands we have assessed our capacity and capability requirements to support future growth,” a Myer spokesperson told Inside Retail. Myer denies this.

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Inside Retail

NOVEMBER 7, 2023

“We are very excited about our newly renovated H&M Pitt Street store. We’re set to enhance the customer journey, infusing the latest trends, and showcasing our fashion offering in an engaging and impactful way,” said Baldwin, who previously served as country sales manager of H&M West Coast US.

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Inside Retail

JUNE 19, 2023

Children’s goods retailer Toys ‘R’ Us says it plans to open a 3000sqm experiential retail hub in Victoria if the company’s capital raising plan is successful. Meanwhile, the company will deploy $3 million to support the rollout of new Toys ‘R’ Us stores located inside WH Smith high street shops in the UK.

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Retail TouchPoints

MAY 3, 2024

“Embracing new revenue streams through Storefront Pro offers us a solid foundation to enhance our business online. By introducing Caper Carts and FoodStorm, we’re allowing customers to access what they love most about shopping online and bringing those elements into our stores.

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Retail TouchPoints

FEBRUARY 27, 2024

With a compound annual growth rate of about 25% , this category is poised to reach $426.2 You can kind of think of us as the Sephora of NA.” It brings us closer to that North Star of the stores being a neighborhood store.” The format also supports more fulfillment-driven experiences. billion in 2024.

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Inside Retail

DECEMBER 6, 2023

Naomi our head of design and Alex our head of buying partnered for the first time this season, so it’s been a curation that will form a strong future design direction for us,” Sportscraft’s general manager, Haylie Sullivan, told Inside Retail. Globally, the swimwear market was valued at US$19.79 It is currently valued at US$20.47

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Inside Retail

FEBRUARY 25, 2024

Not only did the troubles of 2020-22 feel well and truly behind us, with retail and travel booming, but we got our first taste of ChatGPT and spent the holidays putting it to the test by writing greeting card messages, composing music and, more recently, creating new artwork.

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Inside Retail

NOVEMBER 27, 2023

There are about 1600 possible product combinations, according to Felicity McGahan, group CEO of Strand, the 96-year-old Australian luggage chain that launched Nere in 2022. We’re very much about value and being accessible to all.” When Covid took travel from us, we all realised the role it really plays in our lives.

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Retail TouchPoints

JANUARY 18, 2024

We also see AI giving us some really interesting opportunities within our guest services areas, to bring in more data and insights when customers contact us. And [we’re also exploring use cases] in content creation to allow us to develop content that’s more personalized. The possibilities are really endless.”

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Inside Retail

NOVEMBER 5, 2023

After enjoying massive growth during the Covid-19 pandemic thanks to the panic-buying-induced toilet paper shortage seen in many countries, the business has expanded significantly: focusing on the US market, and launching a new brand, Good Time , which brings its sustainable focus to the personal care industry. But it’s just the beginning.

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Inside Retail

JANUARY 15, 2024

As we dive headfirst into 2024: Building intrapreneurship is about to become your leadership superpower. Yep, you heard us right. Intrapreneurship, folks, is all about cultivating an entrepreneurial spirit within your organisation. It’s all about learning, iterating, and getting back in the game stronger than ever.

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Inside Retail

NOVEMBER 19, 2023

In 2017, the business decided to make this relationship more explicit with the launch of M-Power: an arm within the business that is focused on supporting girls through secondary school. M-Power was relaunched in 2022 to broaden the way that it supports women across the world.

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Retail TouchPoints

MARCH 6, 2024

To support his team’s efforts to build and expand The Dolphin, Ibrahim helped develop key strategic pillars for a future retail blueprint, “which is all about creating a consumer-centric narrative, curating iconic environments across the UK, and fixing an out-of-date leasing system that is one-size-fits-all and is more of a barrier,” he said.

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Inside Retail

JANUARY 28, 2024

This comes after Australian swimwear brand Seafolly was sold in mid-2023 for about $70 million to a mystery HK-registered entity, Bondi Brands Group, that was only incorporated in June 2023. US online sales grew more than 300 per cent in FY23 compared to FY22. billion acquisition of luxe beauty brand Aesop.

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Inside Retail

AUGUST 21, 2023

Enter co-founders Corinne Kemp and Luz Restrepo, who created the social enterprise Made by Many Hands in 2020 – an online marketplace for stores owned by migrant women in Australia, which also provides support and tools to the entrepreneurs who run these businesses. People are looking for artisanal products with a story that sits behind it.”

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Inside Retail

AUGUST 29, 2023

The Body Shop has launched its new concept store, Changemakers’ Workshop, in Brisbane’s Queen St, aiming to raise people’s awareness about the environment. This new concept store amplifies our activist roots in a way that truly engages customers in the stories behind our products and encourages them to join us.”

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Inside Retail

NOVEMBER 21, 2023

For example, Walmart is selling a 3 ct Round F-G ( colour ) VS1-VS2 ( clarity ) synthetic diamond solitaire ring for $4535.55 (US$2975), while Signet’s Blue Nile sells a similar 3 ct Round G VS1 synthetic diamond solitaire ring for $12486 (US$8190), representing a 275 per cent difference in price for the same product.

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Inside Retail

NOVEMBER 6, 2023

Penny Cox recently took over as CEO of Toys ‘R’ Us in Australia and New Zealand. Inside Retail : Why did you decide to join Toys ‘R’ Us ANZ as CEO? In fact, I’m a customer myself, having three girls under the age of 6, so it’s something I feel strongly about. Penny Cox: I’m lucky. I love the category of toys and babies.

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Inside Retail

APRIL 8, 2024

One-third of Australians now experience feeling lonely some of the time, one in six of us severely, and 18-24-year-olds have the highest levels of loneliness in the country. The rise of the shopping mall and cookie-cutter chain stores in the 90s and 2000s played a part in disengaging us from our local communities. And we’ve stayed.

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Retail TouchPoints

JUNE 30, 2023

We are a company all about relationships because that’s what our customers are celebrating when they buy from us — all the relationships in their lives. Going Beyond the Gift Many often ask us how we achieved creating such robust relationships and communities? She always supported and believed in me,” Danielle shared.

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Inside Retail

JUNE 26, 2023

Reuters reported the deal may be worth up to 2 billion euros (US$2.2 Creed has a network of 36 branded stores and is distributed through about 1400 doors globally and generated revenue of more than 250 million euros (US$273 million) for the year to March 31.

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Inside Retail

MARCH 19, 2024

Under the leadership of the brand’s marketing director Nick Jackson, the third generation of the family to run the business, Peter Jackson has rolled out a new e-commerce platform, which supports a seamless omnichannel experience for customers across all touchpoints. Largely, it’s about scaling our internal operation,” he added.

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Retail TouchPoints

FEBRUARY 9, 2024

“With our process, we try to understand what is influencing clients today, so we can think about the big themes that may carry forward into 2024. Some people might talk about this as the art and the science. The Style Forecast also provides a vehicle to explore more quirky marketing and merchandising themes.

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Inside Retail

DECEMBER 4, 2023

Until recently we weren’t speaking about our hormones. Women are suddenly talking openly about the impact our hormonal shifts are having on our work, marriages, relationships and lives,” said Everitt. It was a fantastic channel for reaching more women that need us,” said Moulder.

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Inside Retail

OCTOBER 25, 2023

Richemont first purchased Net-a-Porter in 2010 for approximately US$550 million, before merging it with Yoox. Then in 2018, Richemont bought back the combined entity for about US$3.4 In the year leading to March 31, 2022, Richemont’s online distributors, led by Yoox Net-a-Porter, lost about US$208.4

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Inside Retail

FEBRUARY 23, 2024

Retail isn’t just about selling products anymore, it’s about building relationships and fostering loyalty among your customers. Apart from your in-store or online experience, few things hold as much sway in shaping the customer experience as much as your customer support channels do. Here, the choice is pretty clear.

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Inside Retail

FEBRUARY 7, 2023

E-commerce platform Ebay is set to lay off 500 employees globally – about 4 per cent of its workforce. They also help us make sure we’re concentrating on where we can make the biggest impact, including expanding focus categories, creating trusted experiences and investing in new technologies,” said Iannone.

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Retail TouchPoints

MARCH 8, 2024

As one might expect given her brand and background, Bodnar is incredibly passionate and thoughtful about every aspect of her business, all the way down to Thrive’s signature turquoise branding, chosen because it’s a color that’s “scientifically proven to evoke a feeling of joy,” she said. Do you have an adult with you?”

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Retail TouchPoints

APRIL 5, 2023

Yalof shared more insight into how Tanger Outlets has evolved and how it is using data and technology to support its focus on experience. Yalof: Yes, we’ve seen more customers jump in to shop with us because they’re a little bit nervous shopping indoors, while some people want to use curbside pickup.

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Retail TouchPoints

JUNE 12, 2023

From there, it’s about a true assessment of where you are.” Are we able to count on them for the resources that are needed to move us along in this journey? Specifically, retailers need to think specifically about how they can raise the voices of those groups and bring them into the greater conversation.

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Inside Retail

JUNE 9, 2022

Last month we talked about How coaching influences the retail sales culture. For most of us, we can see the benefits of being coached, especially in a sporting environment, although sadly, many of us have never experienced being coached in our workplace. Coaching is a skill that you can use in every area of your life.

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Inside Retail

MARCH 12, 2024

Apparel brand Superdry has confirmed it is in discussions with financial services company Hilco regarding additional funding to support its turnaround efforts. The British retailer is seeking to increase its lending facilities by approximately £10 million (US$12.8

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Retail TouchPoints

OCTOBER 12, 2023

is closing its AR Enterprise Services (ARES) division, with CEO Evan Spiegel citing the company’s poor business performance and the rise of generative AI as factors contributing to the about-face. Some members of the ARES team will stay on to support these ongoing initiatives, but the bulk of the team will be let go. “It

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Inside Retail

SEPTEMBER 24, 2023

According to Jonathan Clark, New Balance’s Asia-Pacific direct to consumer director, the company has achieved annual growth of about 20 to 30 percent, and has crafted a brand message that resonates with its audience – which is predominately 16-34 years old, and that emphasises style, activity, and social equality.

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Inside Retail

OCTOBER 18, 2022

To us, building mental resilience to safeguard the mental health of our community has always been as important. Toughness is not about being hard or ruthless, but about showing up in the moments that matter and standing for something. But the CCC logo stands for more than just physical toughness. Keeping it real.

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Inside Retail

OCTOBER 16, 2023

To Barbie, the high heel represents a life of beach fun and dance parties, while the sandal means “knowing the truth about the universe”. That the film’s director Greta Gerwig used a Birkenstock Arizona sandal to represent the truth about life says it all about this “ugly” orthopaedic shoe. billion in 2006.

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