Inside Retail

FEBRUARY 10, 2022

The lack of international tourists over the last two years has cost the retail industry an estimated $90 billion – given tourists spent around $45 billion between July 2018 and 2019, according to data from Tourism Research Australia. This has been a long time coming after more than 700 days of being cut off from the rest of the world.

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Retail TouchPoints

NOVEMBER 30, 2023

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider.

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Shipping Returns Customer Experience Management 262

Inside Retail

JUNE 16, 2021

Homewares retailer Sheridan Australia is taking part in a novel trial in which its shredded cotton products are returned to the soil to test whether it can improve cotton soil health and act as a scalable solution to textile waste. We’re incredibly proud,” Gould told Inside Retail. “It It’s [more cost effective].”.

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Inside Retail

MAY 16, 2023

Target US is making shopping easier for customers with the option to make product returns right from their cars at no extra cost. The new returns service is already available at over 500 stores across the US and is expected to reach all 2000 Target locations in the next few months. she questioned.

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Inside Retail

JANUARY 23, 2023

Luxury spending by Chinese nationals had dipped from 33 per cent of the global personal luxury goods market in 2019 to as little as 17 per cent last year, according to estimates from consultancy Bain. The post Luxury giants bank on Chinese return as Western shoppers sober up appeared first on Inside Retail.

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Retail TouchPoints

APRIL 30, 2021

The wide range is due to uncertainty regarding how consumers will shop post-pandemic — potentially impacting the performance of Prime Day 2021, which has returned to a Q2 date. Prime Day Returns to July, but Amazon Still Welcomes Experimentation. compared to Prime Day 2019, reaching $10.4 Total sales rose 45.2%

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Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

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Inside Retail

FEBRUARY 16, 2024

In what is an extremely difficult time for all management, staff and suppliers – we are currently exploring all options available to maximise the value of the business, stock and IP given the perceived value of the well-established and leading brand name,” Howlett said.

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Inside Retail

FEBRUARY 16, 2024

In what is an extremely difficult time for all management, staff and suppliers – we are currently exploring all options available to maximise the value of the business, stock and IP given the perceived value of the well-established and leading brand name,” Howlett said.

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Fashion Apparel Returns Management 246

Inside Retail

FEBRUARY 8, 2024

Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. King has been on a 12-month rolling contract with Myer since 2018 and has decided to retire at the end of this financial year to return home to Florida to be with his family.

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Department Stores Inventory Management Planning Returns 264

Retail Gazette

NOVEMBER 29, 2023

The return to its original home has been dubbed as the final stage of HMV’s “dramatic turnaround” under new owner Doug Putman, who snapped up the business at the start of 2019 following its second collapse into administration. So, what exactly does the the next chapter of HMV look like?

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Retail Focus

APRIL 9, 2021

of total retail sales in the UK in 2019 1 , climbing to over 38% in the first lockdown, and estimated to have settled in the region of 28-30% subsequently, retailers are now accepting that larger online capability is not just necessary but expected. References: 1 E-commerce share of UK retail sales 2019-2024, Statista.

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A1 Retail

APRIL 26, 2021

Springfields reopened on April 12 th with sales in the first week up 31% vs. the same week in 2019. When comparing the first week’s trading with the same period in 2019, sales were up 31% on average from over 50 retailers. Five retailers had triple digit growths with the largest sales at an enormous +173% vs 2019.

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A1 Retail

JULY 11, 2023

Launched in 2019 and rolling out into stores, L’OCCITANE’s Refill Fountains are part of the brand’s efforts to reduce plastic waste and creating products and programmes respectful of people and nature. The post L’OCCITANE Returns to Trafford Centre appeared first on A1 Retail Magazine.

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Inside Retail

APRIL 27, 2021

per cent higher than the same period in 2019. We’re beginning to see customers returning to the CBD, as they return to work. And we’re beginning to see customers not only returning to shopping centres but shopping at supermarkets within shopping centres. While a significant drop from Coles’ record 13.1

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Inside Retail

OCTOBER 26, 2021

Returned children’s goods retailer Toys ‘R’ Us Australia has signed a long-term exclusive licence agreement to facilitate the return of the Toys ‘R’ Us and Babies ‘R’ Us brands to the United Kingdom.

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Retail TouchPoints

MARCH 15, 2024

Founder Kevin Plank Returns to Lead Under Armour Kevin Plank will return to Under Armour as the company’s President and CEO, effective April 1, 2024. Plank founded Under Armour in 1996 and served as CEO and Chair of the board from 1996 to 2019. In his place, Dr. .”

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Retail TouchPoints

SEPTEMBER 8, 2023

Just in time for New York Fashion Week, the iconic, now defunct luxury department store Barneys New York has made its return to fashion, albeit not in a way that many of the brand’s devotees would have imagined. Barneys filed for bankruptcy in August 2019 and was bought by Authentic three months later for $271.4

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Retail TouchPoints

AUGUST 17, 2022

in 2019 to 14.9% Adding automation to your digital marketing strategy enables you to manage and optimize important ad elements such as bids, keywords and ad text in real time to ensure your campaigns are always tweaked to get the best results for the least amount of spend. of online purchases were returned — up from 18.1%

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Retail TouchPoints

AUGUST 30, 2021

billion in Q2 2021, the highest second-quarter sales in over a decade, up 29% year-over-year and 5% compared to 2019 pre-COVID levels. Online sales in particular grew 65% over 2019 levels and represented 33% of the total business, offsetting an 11% brick-and-mortar decline compared to its pre-COVID performance.

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Inside Retail

MAY 9, 2022

Costs are rising at an uncomfortable rate and business owners who try to hang on for pre-pandemic conditions to return will be waiting a long time. Accept that the world is not going back to 2019, and factor the higher cost of doing business into pricing strategies to maintain the margins.

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Inside Retail

JUNE 7, 2021

Items are returned to Amazon for many reasons – sometimes a product is just not what a customer is looking for, or perhaps there’s a cosmetic defect or the packaging is damaged,” said Amazon Australia country manager Matt Furlong. These items can’t then be sold as new, but are still great quality and are in good working condition.

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Apparel Fulfillment Returns Management 328

Retail TouchPoints

APRIL 21, 2023

David’s Bridal has been struggling with changing consumer habits — weddings fell to their lowest level in 121 years in 2020, which is unsurprising, and they have yet to return to previous levels. million weddings were held in the U.S. in 2022, compared to an average of 2.2

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Returns Planning Management Consumer 275

Retail TouchPoints

JANUARY 5, 2021

There were fewer last-minute shoppers in 2020 compared to 2019,” said Hilding Anderson, Senior Director of Strategy & Consulting at Publicis Sapient in an interview with Retail TouchPoints. “ 3 shopping day in 2019. Contactless Services Can Soothe the Bite of Remote Returns. 11 through Dec. 24, 2020), or 2.4% 1 through Dec.

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Retail TouchPoints

NOVEMBER 15, 2023

So how can retail leaders create a more resilient online shopping journey this holiday season — one that keeps customers engaged, reduces cart abandonment rates and creates greater brand loyalty so shoppers keep returning? He joined Splunk through the acquisition of SignalFx in 2019, where he was the Chief Product Officer.

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Inside Retail

NOVEMBER 7, 2021

According to Ikea Australia’s sustainability manager Mellisa Hamilton, the business wants its products to be reused, repaired, reassembled and recycled – and to create a more cost-effective way for people to do their part to help the planet.

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365 Retail

SEPTEMBER 7, 2021

Online sales fell last month as shoppers returned in droves to physical stores, according to new data. Total retail sales managed to continue rising in August – up 3% compared to a month earlier – but the speed of growth slowed significantly. in August compared with the same period in 2019, before the pandemic.

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Retail TouchPoints

FEBRUARY 23, 2021

Our investments in digital innovation continued to pay off in the quarter, with digital sales up 21% from 2019. Macy’s has managed its liquidity with a benefit from working capital, while navigating the challenging environment with inventories declining 27% and cash of approximately $1.7 billion and no revolver borrowings.”.

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Retail TouchPoints

DECEMBER 13, 2021

In fact, Cornerstone Advisors found that Gen Z consumers using BNPL grew from 6% in 2019 to 36% in 2021, and millennials’ use of BNPL is up to 41%. Innovative organizations that adapt their sales and returns infrastructure accordingly will reap the rewards of bigger basket sizes and repeat customers. BNPL and Retail Returns.

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Payment Services Consumer Returns Management 264

Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. FBA Liquidations will provider sellers the option to use Amazon’s existing wholesale liquidation partners and technology to recoup potential losses on returned and overstock inventory.

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Retail Focus

OCTOBER 10, 2022

Orion Capital Managers has announced a number of significant lettings at its Telford Centre so helping footfall recover to near 2019 levels at the 1 million sq ft destination. Following an active asset management strategy led by Sovereign Centros, new occupiers have now been found for all three stores.

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Retail Focus

OCTOBER 27, 2021

Since 2019 Ikea has opened shops in major cities such as Tokyo, Madrid, Moscow, Paris and New York to grow its presence on busy high streets. Ikea is buying the former Topshop flagship store on London’s Oxford Street for £378 million. Administrators at Interpath Advisory said the transaction is expected to complete in January.

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Accessories Planning Management Returns 306

A1 Retail

MAY 13, 2022

Last weekend saw Eid Festival return to Westfield London for its third year, as local communities came together to celebrate the end of Ramadan. The London Eid Festival celebrated the end of Ramadan at Westfield Square on 7 th and 8 th May.

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Inside Retail

AUGUST 30, 2021

Ikea piloted the concept in the UK in 2019 before launching two permanent stores in its home market Sweden last year. In Australia, a 10-day campaign last year saw more than 18,000 products returned to stores, but the initiative has not been introduced as a permanent feature yet. The pilot began this week and ends on September 19.

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Retail TouchPoints

OCTOBER 4, 2021

compared to the same period in 2019, showing significant growth since its exited from bankruptcy in 2018. However, the brand has yet to return to profitability despite its growth. Current owners Elliott Management and Monarch Alternative Capital will retain control over Claire’s following the IPO.

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Retail TouchPoints

MARCH 11, 2021

retail executives whose stores offered at least one method of store-based online order fulfillment — revealed that the pandemic triggered a 5X increase in ecommerce volume in 2020 compared to the same period in 2019. A frictionless return experience is critical. The survey found that returning an item ranked as the No.

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Inside Retail

DECEMBER 17, 2023

There are also fewer visitors, with arrivals recovering to just 60 per cent of the levels in 2018, before anti-government protests in 2019 and stringent rules during the pandemic. Luxury hotel occupancy is strong but on the back of the return of business travellers. Few, however, were shopping for designer gear.

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