Retail TouchPoints

JANUARY 12, 2023

Retailers will now be able to plug into Walmart Commerce Technologies’ Store Assist local fulfillment services and the Walmart GoLocal delivery solution through the Salesforce AppExchange. The same technology that powers Store Assist has enabled Walmart to fulfill over 830 million orders across over 4,700 Walmart stores.”.

Merchant Services 311

Merchant Services Fulfillment Checkout Advertising 311

Retail TouchPoints

DECEMBER 29, 2021

Meeting the requirements of modern shoppers requires retailers to rethink both the layouts of their stores and the technology being used inside. Want to dive deeper into this topic? Everything from the stockroom to the POS needs to be seamlessly aligned for the benefit of both associates and customers.

Customer Experience 328

Customer Experience Store Operations ATS 328

RIS News

JANUARY 3, 2024

The top five trends to watch in 2024 will explore technologies and opportunities that will continue to transform the retail industry. These are noteworthy items that have been hot topics among industry experts and could have a significant impact on 2024.

Retail Trends 112

Retail Trends 112

Retail TouchPoints

SEPTEMBER 7, 2023

What technologies will improve customer intimacy and engender loyalty? Unsurprisingly, automation and artificial intelligence (AI) were hot topics in these conversations. Which new geographies and channels should we prioritize for long-term growth? Are we providing data and automating processes to make teams efficient and effective?

Fulfillment 262

Fulfillment Customer Experience Planning Marketing 262

Retail TouchPoints

SEPTEMBER 9, 2022

While many have seen the words “Web 3.0,” “blockchain” and even NFTs in the headlines, there is still more to learn about these topics and the overall decentralized finance (DeFi) space. digital assets, blockchain, the metaverse and other related technologies can now request an invitation to attend The D2 Summit, which is taking place Oct.

Finance 303

Finance Customer Experience Payment Services Consumer 303

Retail Wire

JANUARY 13, 2023

The technology giant has invested another $2 billion to help build the chatbot that answers questions, writes documents and offers responses on topics put to it. In 2019, Microsoft made a $1 billion investment in OpenAI, the company that developed ChatGPT.

130

130

Cisco Retail

DECEMBER 13, 2023

Technology continues to evolve at an unprecedented pace and predictions about coming trends are always a topic of debate – what’s real, what’s hype. While there’s always a wave of excitement around th… Read more on Cisco Blogs

ATS 105

ATS 105

Retail Focus

APRIL 23, 2024

The exhibition showcased an incredible range of products and technologies designed to redefine the potential of physical retail spaces. This zone hosted a series of educational and engaging sessions covering topics like shopper marketing essentials, sustainability in retail, and creating digital experiences in-store.

Visual Merchandising 219

Visual Merchandising Consumer Returns Customer Experience 219

Retail TouchPoints

OCTOBER 12, 2023

As a matter of fact, as accessibility becomes a more prevalent concern in the retail sector, the interplay between new technology and AI represents some good news. Features that improve accessibility have the power to help legitimize AI-powered tools and services and lead to more trust around the new technology.

Social Commerce 296

Social Commerce Consumer Shopping Marketing 296

Retail Focus

JANUARY 13, 2023

At EuroShop 2023 from 26 February to 2 March in Düsseldorf, the Dimension Retail Technology will see leading international retail IT providers present their latest, tailor-made products and solutions while the Retail Technology Stage as well as the Connected Retail Stage will feature extensive lecture series on all five days.

Loss Prevention 130

Loss Prevention Checkout Management Accounting 130

Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. Artificial Intelligence (AI) It should come as no surprise that AI was the “golden child” of this year’s Big Show. Is it the real deal?

ATS 283

ATS Customer Retention Consumer Finance 283

Retail TouchPoints

MARCH 25, 2024

About the Retail Innovation Conference & Expo The Retail Innovation Conference & Expo (also known as RICE) aims to bring together emerging brands and established omnichannel players alike to dig into the topics and trends shaping the future of retail.

Social Commerce 257

Social Commerce Loss Prevention Customer Experience Customer Retention 257

Retail TouchPoints

DECEMBER 16, 2021

More than 3,000 brands globally, including Staples , Wayfair and Fanatics , use Rokt’s technology. Personalization is becoming an even hotter topic as restrictions on digital ad tracking force retailers to rethink how they learn about and target their experiences.

Marketing 298

Marketing Management 298

Retail Focus

APRIL 11, 2024

With technology by its side, digital coaching offers tailored advice and assistance, boosting overall performance and client experience. Using modern technologies like virtual reality and augmented reality, digital coaching platforms offer interactive training experiences. Let’s dive in. But, all this doesn’t have to be boring.

Customer Experience 130

Customer Experience Promotions Marketing Shopping 130

Retail TouchPoints

APRIL 10, 2024

Yes, consumers now have access to never-before-seen levels of personal technology and convenience, but the idiom “there’s no such thing as a free lunch” also has never been more true. Almost all of these major issues that we see as we doom scroll can be connected to our relationship with technology. I’m not a Luddite.

Consumer 278

Consumer Finance Marketing Accounting 278

Retail TouchPoints

APRIL 29, 2022

Temeka , CS Hudson , FASTSIGNS of Upper Saddle River and cannabis brand Cookies are coming together to craft an incredible experience that combines high-touch service, cutting-edge technology and even some exclusive products. The technology is being provided by DSF member companies Elo Touch Solutions, Sony and Navor. Clicks 2 Bricks.

Payment Services 297

Payment Services Visual Merchandising Fulfillment Marketing 297

Retail TouchPoints

JUNE 15, 2023

. “I dedicated my life making substantive experiences for people using whatever tools are available,” said David Lehman, Digital Director at Coach, who spoke during the 2023 Retail Innovation Conference & Expo in Chicago on the topic of finding substance in the metaverse. It’s not one technology that you bring in all at once.

Marketing 312

Marketing Fashion ATS Consumer 312

Retail Wire

SEPTEMBER 16, 2022

Members of Generation Z are increasingly turning to TikTok to search for information on a wide variety of topics. “In They go to TikTok or Instagram,” said Prabhakar Raghavan, a Google senior vice president, at a technology conference in July.

ATS 113

ATS 113

Retail TouchPoints

JANUARY 9, 2024

Retail TouchPoints: The supply chain has been a huge topic of conversation since the pandemic struck. Yikun Shao : There were a lot of reactive steps taken during the pandemic — from the rapid adoption of technology and ecommerce to diversifying supply chains — and I think companies are now realizing the benefits of those actions.

Merchant Services 284

Merchant Services Shipping Fulfillment Inventory Management 284

Retail TouchPoints

DECEMBER 14, 2020

Its editorial mission is a great fit for Retail TouchPoints as we continue to focus on innovation in technology and business strategies, and commit to provide timely and tactical insights to retail decision-makers as they strive to enhance their omnichannel customer experiences.”

Visual Merchandising 294

Visual Merchandising Customer Experience Management 294

Retail TouchPoints

JANUARY 18, 2024

The ubiquitousness of the topic alone says something, and the themes and commentary that arose throughout the show say even more. So I’m really excited about the technology and what it’s bringing to our business, [but it’s all being done through the lens of] how does this help us deliver human experiences even better?

Merchant Services 298

Merchant Services ATS Customer Experience Marketing 298

Retail TouchPoints

SEPTEMBER 5, 2023

As we fast approach Q4 2023, there is one topic at the forefront of every retailer’s mind: holiday shopping. The question is: how can retailers best leverage the technology to land the strongest sales performance outcomes? Which means now is the time for retailers to reset and reevaluate. The proof of potential is there. Let’s explore.

Customer Experience 258

Customer Experience Consumer Shopping Marketing 258

Retail TouchPoints

MAY 8, 2023

Thanks to advanced DSP technologies and the retailer’s data on their inactive users, campaigns can be targeted to reach lookalike users, many of whom are probably that marketer’s inactive users. With ChatGPT’s popularity, marketers have no excuse for not utilizing the AI technologies available to optimize their marketing campaigns.

Marketing 312

Marketing Returns Advertising Marketing Spend 312

Retail TouchPoints

JUNE 28, 2022

Recommerce, the sale of secondhand merchandise, is a hot topic as consumers become more enthused about recycling goods rather than contributing to enormous mountains of landfill waste. The resulting ecological and financial disaster left behind by liberal return practices is an ongoing topic of concern for brands, retailers and consumers.

Returns 261

Returns Merchant Services Fashion Fast Fashion 261

365 Retail

APRIL 10, 2024

Exhibitors range from specialists in advanced display technologies and lighting solutions to providers of print solutions, graphics, mannequins, and more, showcasing products and services designed to engage shoppers. VM & Display Show Features A key feature is the POPAI Zone, hosting curated conferences and workshops.

Visual Merchandising 109

Visual Merchandising Consumer Marketing ATS 109

Retail Focus

JANUARY 23, 2023

This means that retail designers will have access to the latest technology and innovations in the industry, allowing them to stay ahead of the curve and incorporate cutting-edge solutions into their designs. One of the new highlights of the conference is the Smart Home Technology conference produced by CEDIA.

ATS 279

ATS Advertising Management Returns 279

Retail TouchPoints

JANUARY 27, 2023

The associate experience is a top-of-mind topic for today’s retailers. Sidekick lives on Home Depot’s hdPhones, which were developed in collaboration with Zebra Technologies , HPE and Aruba. The needs of the customer will continue to direct the development of Sidekick and other apps as Home Depot perfects the technology.

Management 299

Management Planning Customer Experience Shopping 299

365 Retail

FEBRUARY 7, 2023

Steven Bartlett, Dragon’s Den investor and founder of Social Chain, is confirmed to headline at the Retail Technology Show , retail’s golden ticket event, taking place on 26 & 27 April 2023 at London’s Olympia, as it launches its trailblazing conference programme. Come visit 365 Retail at the Retail Technology Show on stand 5B11.

ATS 98

ATS Payment Services Management Consumer 98

Retail TouchPoints

JULY 12, 2022

Technology plays a supporting (and strategic) role . In all our conversations with store design leads and experience strategists, one topic always comes up: how technology can support store goals. And design teams know that is what will drive long-term success. . Creating a culture of collaboration .

Consumer 264

Consumer Customer Experience Fulfillment Planning 264

Cisco Retail

OCTOBER 19, 2021

We also announced a brand-new set of DevNet certifications that focused on a software-first approach to Cisco’s products and technologies. The Cisco Certified DevNet Expert certification is here, and I know some of you have been chomping at the bit to get your hands on the exam topics and get yourselves certified. Containers.

ATS 145

ATS 145

Hyken

MARCH 18, 2024

My Comment: Over the past year or two, I’ve shared several excellent articles by Brittany Hodak on the topic of creating super fans. Here’s another take on this excellent topic with a compelling point loyal customers are different than your brand fans. The budget calls for many areas to improve, thanks to technology and AI.

Customer Experience 65

Customer Experience Fulfillment Promotions Consumer 65

Retail TouchPoints

MARCH 15, 2023

Employee experience (EX) has been a hot topic since the start of the pandemic, but there is still a clear divide between organizations that have invested in a comprehensive strategy and those that have not. Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline.

Employee Engagement 277

Employee Engagement Management Point of Sale Planning 277

Inside Retail

JULY 13, 2021

The business has offices in Paris, Hong Kong, Singapore, New York and a technology hub in Berlin. Launched in Paris in 2009, Vestiaire Collective is an app for luxury pre-loved fashion with an inventory of 3 million items that include 550,000 new listings every month. There are many reasons behind the success of an activist brand.

Fashion 246

Fashion Consumer Accounting Marketing 246

Retail TouchPoints

APRIL 4, 2024

So while developments like in-store ad placements and bringing in non-endemic ad dollars may be the topics generating buzz, the advance that’s most crucial to retail media’s continued growth will be the decidedly less sexy matter of standardization — the same standardization that other digital ad platforms now routinely offer.

Advertising 278

Advertising Consumer Marketing Accounting 278

Retail TouchPoints

NOVEMBER 22, 2023

In today’s rapidly evolving retail landscape, generative AI is the latest technology transforming the way retailers reach and engage shoppers. But lukewarm consumer sentiment around generative AI as a creative tool complicates the picture, and requires that brands strike a balance in their messaging in order to meet people where they are.

Marketing 264

Marketing Consumer Advertising Retail Marketing 264

Retail TouchPoints

JANUARY 5, 2024

Brands’ ability to deliver these experiences has been fueled by 2023’s hottest technology, generative AI, which can help marketers scale up personalization programs quickly and cost-effectively. “Customers willingly share information when transparency and benefits intersect, fostering trust and paving the path for respectful personalization.”

Consumer 306

Consumer Marketing Planning ATS 306

Retail Focus

NOVEMBER 3, 2023

Digital transformation involves incorporating digital technologies to develop new business processes, customer experiences, and culture. These technologies save them from challenges experienced by traditional businesses while taking advantage of new technologies. Allowing retailers to track product movement.

Supply Chain Management 130

Supply Chain Management Customer Experience Consumer Management 130