Retail TouchPoints

NOVEMBER 29, 2023

Areas with a high population density, often large cities such as Los Angeles, San Francisco or New York City, have recently experienced an increase in homeless populations. While their desire to stay in these areas is understandable, it is not a viable long-term solution for anyone involved.

Location 261

Location Accounting Shopping Marketing 261

Retail Focus

APRIL 23, 2024

From bespoke surfaces and finishes that cater to aesthetic and functional needs, to POP displays that effectively capture consumer attention and encourage sales, the show displayed a wealth of options for retailers looking to captivate and retain customers.

Visual Merchandising 263

Visual Merchandising Consumer Returns Customer Experience 263

Inside Retail

NOVEMBER 6, 2023

The increase follows 12 between May last year and June this year, which combined have added $1210 to the cost of servicing a loan that size. Retailers and Australians are already under significant pressure, and Melbourne Cup Day’s rate increase will only pile on further pressure,” Zahra said.

Consumer 264

Consumer ATS 264

Inside Retail

OCTOBER 26, 2023

Amazon reported a 13 per cent increase in net sales to $143.1 billion, as sales grew 11 per cent to $87.9 Its cloud service AWS reported an increase in sales of 12 per cent to $23.1 For the fourth quarter, Amazon forecasts net sales of between $160 billion and $167 billion.

Advertising 264

Advertising Fulfillment Consumer Planning 264

Retail TouchPoints

SEPTEMBER 22, 2023

While consumers still make plenty of online purchases, analysts expect ecommerce sales to grow more moderately in the near term compared to the past few years. Click-and-collect sales from BOPIS and curbside pickup are projected to exceed $100 billion this year. Boosts ecommerce orders and in-store purchases.

Shipping 257

Shipping Wholesale Fulfillment Consumer 257

Inside Retail

NOVEMBER 6, 2023

With real-time task management and peer-to-peer communication solutions, you can deliver the speed, power and ease your workforce needs to lift productivity and service. Zebra Workcloud offers solutions to help retail workforces run smarter and more efficiently – and ensure employees are inspired, satisfied and committed. “We

Inventory Management 299

Inventory Management Promotions Management Shipping 299

Retail TouchPoints

APRIL 5, 2024

The decision follows a months-long attempt to find an alternative solution, but ultimately the company decided a wind-down was the best way to “maximize the value of 99 Cents Only Stores’ assets,” the company said in a statement. Hilco Real Estate will manage the sale of the company’s real estate assets, both owned and leased.

Location 242

Location Shrinkage Finance Management 242

Retail TouchPoints

NOVEMBER 14, 2022

But amid volatile market changes, ever-evolving customer expectations and increased competition online, this is increasingly challenging to realize. This sharp increase is attributed to surging demand for AI-powered retail solutions as the industry continues to undergo digital transformation. Enter artificial intelligence (AI).

Customer Experience 338

Customer Experience Marketing Promotions Returns 338

Retail TouchPoints

MARCH 31, 2022

Supply chain software provider ToolsGroup aims to help retailers plan and optimize sourcing and stock with the ToolsGroup Localized Assortment Planning and Allocation solution. Mi9 Retail Demand Management, which became part of ToolsGroup in November 2021, offers additional assortment planning and dynamic allocation capabilities.

Fulfillment 251

Fulfillment Planning Fashion Management 251

Retail TouchPoints

FEBRUARY 20, 2023

Digital signage looks vastly different today from my early days working for a niche hardware manufacturer developing simplistic solutions for groceries and customer-facing retail applications. These solutions didn’t incorporate interactive touch — because most solutions ran solely on a USB stick with a media or DVD player.

Advertising 237

Advertising Sporting Goods Returns Inventory Management 237

Retail TouchPoints

JANUARY 13, 2023

Albertsons has completed its rollout of an inventory management platform specifically designed for the rapidly changing nature of fresh products, deploying the solution across its more than 2,000 supermarkets in just seven months’ time. Driving sustainability practices across Albertsons Cos.

Inventory Management 287

Inventory Management Grocer Store Operations Supermarket 287

Inside Retail

NOVEMBER 28, 2023

Our approach to value has continued to deliver solid topline, same store sales, and earnings growth across the Group. million, and same store sales grew by 6.6 Nearly one third of sales (28 per cent) came through ecommerce channels (delivery, web, kiosk and app), which remain a key driver for growth. Same store sales rose 7.9

Kiosk 264

Kiosk Customer Experience Marketing Management 264

Retail TouchPoints

FEBRUARY 7, 2024

The retail landscape is evolving, driven by shifting consumer preferences and an increasing awareness of the environmental impact of traditional business practices. As demand for sustainability grows, retailers are tasked with reimagining their strategies to embrace eco-friendly solutions.

Consumer 252

Consumer Apparel Visual Merchandising Store Operations 252

Retail TouchPoints

FEBRUARY 16, 2024

trillion by 2027 – representing over 20% of overall retail sales. To combat this challenge, modern retailers are embracing AI to help improve the customer experience by increasing speed of service and adding a more personalized touch. AI-driven solutions offer businesses a powerful way to personalize customer experiences.

Customer Experience 268

Customer Experience Payment Services Consumer Management 268

Retail TouchPoints

MARCH 21, 2024

Yet, increasingly, there are other peak periods, such as turn-of-the-season shopping, Mother’s Day and back-to-school sales, not to mention unforeseen trends or events that could make demand far less predictable. That’s why retailers must find ways to optimize their cloud resource planning strategies ahead of a time of demand.

Planning 221

Planning Customer Experience Management Promotions 221

Retail TouchPoints

AUGUST 4, 2023

Revenue increased 11% year over year, reaching $134.4 North America and International segments saw similar growth, with segment sales increasing 11% and 10% year over year, respectively. Increased ad sales: The Amazon ads division grew 22% year over year, reaching $10.68 billion , up from $121.2 billion to $61.8

Fulfillment 233

Fulfillment Advertising Fashion Consumer 233

Retail TouchPoints

NOVEMBER 30, 2023

The new offering, which was developed in partnership with marketplace SaaS solution Mirakl , is initially available only in the Las Vegas area, but Party City said it plans to eventually expand the offering to other major U.S. We expect Party+ to consistently generate sales for our Party+ Pro sellers.”

Planning 249

Planning Inventory Management Management Shopping 249

Retail TouchPoints

APRIL 19, 2023

The partnership will connect Disney’s inventory with KPM’s data science capabilities to help advertisers reach audiences through streaming content and to measure the sales impact on the back end across Kroger stores. PepsiCo was the first advertiser to work with KPM and Disney during alpha testing.

Advertising 269

Advertising Grocer Marketing Consumer 269

Retail TouchPoints

APRIL 1, 2024

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. This same barrier can exist for online shoppers navigating ecommerce sites in languages they don’t understand.

Customer Experience 303

Customer Experience Clienteling Customer Retention Accounting 303

Retail TouchPoints

JANUARY 29, 2024

However, most are still relying on legacy traffic counting solutions that don’t measure some of the important metrics that retailers need. Metrics such as dwell time and bounce rates can help optimize staffing for improved sales conversion. Labor optimization is more critical than ever as foot traffic recovers to pre-COVID levels.

Fulfillment 302

Fulfillment Fashion Shopping Management 302

Retail TouchPoints

NOVEMBER 23, 2022

Earlier in November 2022, the company sold its Gap Greater China (GGC) business to Shanghai’s Baozun, an ecommerce solutions provider, in a $40 million all-cash transaction. Following a rough first half of 2022, which saw Q2 2022 net sales fall 8% year over year to $3.86 billion , Gap reported Q3 2022 net sales of $4.04

Returns 276

Returns Promotions Management Consumer 276

Retail TouchPoints

JANUARY 31, 2022

The increasing dominance of ecommerce and the growing prevalence of disruptive technologies have sped up the digital transformation of brick-and-mortar retail. A Forrester study published in 2020 found that 26% of retail businesses werealready using or considering IoT solutions in the U.S. Create a Blueprint.

Planning 326

Planning Management Customer Experience Location 326

Retail TouchPoints

MARCH 6, 2024

According to a report released in December by the National Retail Federation and Appriss Retail, for every $1 billion in sales, the average retailer incurs $145 million in merchandise returns. Online sales see an even higher return rate, with $247 billion (17.6%) of all merchandise purchased online returned.

Customer Experience 271

Customer Experience Returns Shipping Consumer 271

Retail TouchPoints

JANUARY 17, 2024

Owners of luxury fashion items from Eon’s network of brand partners will be able to scan their item to access its history, including provenance and previous sale history, and will now be given the option to consign with The RealReal. Through this integration, The RealReal hopes to streamline the process of consigning items on its marketplace.

Fashion 255

Fashion Consumer ATS 255

Inside Retail

DECEMBER 6, 2023

McDonald’s is planning to open over 8800 stores globally and boost its loyalty program by 100 million members to deliver $45 billion in annual systemwide sales by 2027, which will be its fastest growth period in its history. McDonald’s had 41,198 restaurants worldwide as of September 30. billion in FY24.

Planning 290

Planning Marketing Management Consumer 290

365 Retail

APRIL 18, 2024

Delivery management platform, Scurri , today reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12 billion in 2023.

Management 105

Management Checkout Fulfillment Promotions 105

Retail TouchPoints

NOVEMBER 24, 2021

Autonomous retail technology is on the rise, with innovations like Amazon’s “Just Walk Out” technology already leapfrogging past yesterday’s self-checkout solutions. Effective retail security in a heavily autonomous environment requires a solution that is both flexible and comprehensive. IP Audio Solutions.

Loss Prevention 257

Loss Prevention Checkout Store Operations Shopping 257

Retail TouchPoints

DECEMBER 15, 2022

The solution can help identify relevant opportunities for increasing sales and shopper engagement, recommend high-impact actions and free up time for more strategic decision-making. SymphonyAI Retail CPG has launched the fully AI-enabled CINDE Insights platform for CPGs working with North American retail partners.

ATS 238

ATS 238

Inside Retail

SEPTEMBER 28, 2022

Yet, most retailers face issues increasing website capacity during these critical times. With an increasing demand for elastic e-commerce capacity, it’s time for brands to switch to cloud-native e-commerce – and make downtime and crashes a thing of the past. . Scale e-commerce with cloud-native solutions .

Checkout 263

Checkout Management Planning Shopping 263

Retail TouchPoints

OCTOBER 25, 2021

By creating deeper, personalized experiences, retailers will be able to increase sales. Thanks to vastly reduced latency and increased speeds, it allows significantly more devices to access the internet at the same time. And the efficiency gains 5G supports will help improve operating margins. Technology Snapshot.

Payment Services 314

Payment Services Shrinkage Accessories Consumer 314

Retail Focus

OCTOBER 26, 2021

TRILUX also proposed lighting solutions and products for all areas, from the FRESH FOOD COUNTER, assortment aisle and CHECKOUT as far as the CAR PARK, COLD-STORAGE ROOM and OFFICE. The post TRILUX BRILLIANT FOOD solution emphasises colours, whets the appetite and increases sales by 60%.

Checkout 26

Checkout Customer Experience 26

Inside Retail

FEBRUARY 8, 2023

By deploying digital signage, retailers have the flexibility to change messages in real-time, dramatically influencing sales and increasing basket size. Digital signage provides flexibility and the ability to change a message in real time which can dramatically influence sales and increase basket size.

Kiosk 233

Kiosk Customer Experience Returns Consumer 233

Retail TouchPoints

SEPTEMBER 14, 2023

By handing operations off to Cart.com, Pacsun will be able to tap into the company’s “scale, proprietary technologies and operational expertise” to “enhance our efficiency and increase customer satisfaction,” said Russell Bowers, COO and CFO of Pacsun in a statement.

Fulfillment 241

Fulfillment Clienteling Inventory Management Point of Sale 241

Inside Retail

MARCH 16, 2023

Australia’s e-commerce boom has given rise to a healthy ecosystem of online shopping merchants commanding a sizable user base of local consumers – many of whom managed to weather the pandemic by riding a surge of digital sales.

Merchant Services 241

Merchant Services Payment Services Marketing Planning 241

Retail TouchPoints

OCTOBER 31, 2023

By integrating in-store production data with the solution provider’s Fresh Retail Platform, Invafresh helps Price Chopper/Market 32 forecast more intelligently and accurately as well as manage replenishment, production and inventory.

Supermarket 253

Supermarket Marketing Management Shopping 253

Retail TouchPoints

OCTOBER 16, 2023

The end result isn’t just a better experience for shoppers (because you’re adapting pricing and promotions to their own unique perceptions of value); it also enables retailers to increase margins among consumers who may not be as price-sensitive as others. But Pavich noted that retailers shouldn’t price items based solely on these rules.

Markdowns 317

Markdowns Promotions Merchant Services Marketing 317