Retail TouchPoints

JANUARY 26, 2024

“Too many friction points all along the customer journey is a big pain point for consumers, and certainly the checkout or transaction moment plays a part in that friction,” said Margot Juros, Research Director for Retail Technology Strategies at market intelligence and advisory firm IDC in an interview with Retail TouchPoints.

Merchant Services 274

Merchant Services Payment Services Checkout Finance 274

Wiser

DECEMBER 11, 2023

They aid in the monitoring of product availability, pricing accuracy, promotional execution, and overall store cleanliness. A comprehensive store audit helps optimize product placement, enhance customer experience, and ultimately, drive more sales. That’s where crowdsourcing comes into play.

Promotions 148

Promotions Store Operations Customer Experience Location 148

Retail TouchPoints

FEBRUARY 15, 2023

Accenture’s AI.Retail platform — which helps retailers better utilize data and artificial intelligence to optimize common operations such as customer acquisition, pricing and promotions, assortment and supply chain — can now be deployed on Google Cloud. Current customer Albertsons Cos.

Merchant Services 290

Merchant Services Markdowns Store Operations Planning 290

Retail TouchPoints

NOVEMBER 14, 2022

Enter artificial intelligence (AI). This sharp increase is attributed to surging demand for AI-powered retail solutions as the industry continues to undergo digital transformation. Competitive pricing. Competitive pricing is a key strategy to build customer loyalty and increase sales. billion in 2021 to $31.18

Customer Experience 359

Customer Experience Marketing Promotions Returns 359

Retail TouchPoints

AUGUST 10, 2023

From generating product descriptions and dynamic pricing to improving data quality and automating redundant tasks, AI has been monikered as the magical fix-it-all technology that promises to slash time-to-market, quadruple employee productivity and deliver larger-than-life customer experiences. AI is only as effective as the data it receives.

Customer Experience 246

Customer Experience Shipping Management Marketing 246

Retail TouchPoints

DECEMBER 27, 2023

Here are four benefits of using data to optimize the backend of your product life cycle: 1. But for those promotions to accurately target the right consumers at the right time, CPG companies need data and analytics to better understand shifting consumer trends. Better engagement. Enhanced demand planning. Improved customer service.

Operating Expenses 263

Operating Expenses Promotions Consumer Marketing 263

Wiser

JANUARY 8, 2024

Retail price checks, an essential aspect of retail, involve monitoring and updating the prices of goods within a store. In the pursuit of competitive pricing and high customer satisfaction, these checks must be accurate, efficient, and consistent across all locations.

Retailing Pricing 141

Retailing Pricing Customer Experience Marketing Location 141

Wiser

DECEMBER 18, 2023

These aspects underscore the importance of leveraging robust solutions like Wiser Solutions to expand your digital share of shelf and get ahead of the competition. 2: Optimized Product Descriptions Crafting compelling and SEO-optimized product descriptions is crucial for driving online traffic and improving search engine rankings.

Promotions 139

Promotions Management Inventory Management Marketing 139

Wiser

NOVEMBER 20, 2023

That’s where Wiser Solutions comes in. With Wiser Solutions’ category data, brands can better monitor price movements, product assortment, search performance, and content compliance. We found pricing, presence, and promotion insights leading up to Black Friday in the US.

Inventory Management 147

Inventory Management Management Promotions Shopping 147

Wiser

FEBRUARY 26, 2024

A recent study conducted by Wiser Solutions, focusing on the headphones category, unveiled significant discrepancies in pricing strategies across retailers. This underscores the critical need for brands to keep a vigilant eye on how their products are positioned in the market. discrepancy for Astro brand headphones, a $51.99

Retailing Pricing 78

Retailing Pricing Advertising Consumer Marketing 78

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries. Understanding AI in Retail & CPG Artificial Intelligence is the science of training computers to perform tasks that typically require human intelligence.

Marketing 95

Marketing Inventory Management Supply Chain Management Store Layout 95

Inside Retail

JANUARY 30, 2024

These technologies are helping retailers achieve efficiencies in operational functions including staff deployment and management, customer service, shrinkage reduction and lifecycle pricing. They also need clarity around what they need to do.

Loss Prevention 147

Loss Prevention Shrinkage Inventory Management Markdowns 147

Retail TouchPoints

SEPTEMBER 24, 2021

Approach your colleague and ask about his or her thoughts on Artificial Intelligence. Despite Artificial Intelligence bringing impressively beneficial insight to numerous industries, from medicine and logistics to all retail domains, there is still one significant blocker to its mass adoption — the prevailing mistrust of the end users.

Supermarket 264

Supermarket Marketing Consumer ATS 264

Wiser

NOVEMBER 2, 2021

The world of pricing can be a little complicated. You have to satisfy demanding customers who expect the best price at all times and be agile enough to change your prices on the fly if the market requires it. As a result, a massive industry of pricing-related tools has emerged. Gathering Pricing Intelligence.

Marketing 157

Marketing Management Accounting ATS 157

Inside Retail

SEPTEMBER 20, 2023

That, says Paul Tannock, head of ANZ and emerging markets with Niteco, can double visitor signups, increase margins and – best of all – boost sales because experimentation, as a process, can deliver real-time intelligence on how features of the site are performing and how to improve them even further. Results can even vary during the day. “In

Checkout 264

Checkout Marketing Accessories Advertising 264

RETAIL MANAGEMENT SOFTWARE

JULY 17, 2023

To unlock this potential, more and more retailers are turning to Business Intelligence (BI) solutions. These solutions include 1. The Role of Business Intelligence Business Intelligence solutions enable retailers to harness the power of data and transform it into actionable insights.

Inventory Management 89

Inventory Management Supply Chain Management Management Point of Sale 89

Retail Focus

JUNE 3, 2021

Contrast that with pre-pandemic levels of 21% for mobile offers and 31% for in-store flyers and the message to retailers is unmistakable: pricing and promotions in digital channels are of premier importance to shoppers. Deliver channel-specific prices and offers that meet shopper expectations but preserve overall margins. .

Markdowns 200

Markdowns Promotions Shopping Planning 200

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems. Retail is already changing.

Drop-Shipping 259

Drop-Shipping Shipping Accounting Management 259

Retail TouchPoints

JANUARY 15, 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication). But many of these tasks may just represent the low-hanging AI fruit.

Loss Prevention 312

Loss Prevention Planning Customer Experience Inventory Management 312

Retail TouchPoints

APRIL 6, 2022

Brick-and-mortar retailers are increasingly implementing tech solutions in an effort to gather similar insights. Let’s take a look at how these solutions can provide insight needed for stronger shopping center lease negotiations, more effective events and more significant visitor engagement.

Shopping 318

Shopping Promotions Kiosk Location 318

Retail TouchPoints

SEPTEMBER 29, 2020

A centralized tax automation solution eliminates the need for frequent updates within individual retail applications supporting for both ecommerce and brick-and-mortar sales. All these factors have retailers seeking ways to maximize their existing solution sets as well as making smart technology investments for the future.

Payment Services 278

Payment Services Fulfillment Location Shipping 278

Wiser

MARCH 4, 2024

Understanding the distinct phases of retail maturity—Foundational, Expansion, and Innovation—is crucial in identifying the specific needs and solutions that will propel a brand or retailer forward. Brands go through unique stages online versus in-store, each with distinct challenges and opportunities. In-Store No. Online No.

Management 78

Management Brand Management Inventory Management Marketing 78

Wiser

MARCH 6, 2023

It’s no secret that there is an abundance of different pricing strategies to choose from. One popular pricing strategy that you can choose is velocity pricing. What Is Velocity Pricing? Fast-moving products are priced lower, while slow-moving products are priced higher.

Fast Fashion 158

Fast Fashion Fashion Consumer Marketing 158

Wiser

MAY 15, 2023

For some, implementing a new pricing strategy can feel like a real shot in the dark. Set your prices too low and you’ll miss out on profit. It’s not as simple as copying the competition’s prices, and there is no easy, one-size-fits-all solution. But what factors into an effective pricing strategy?

Consumer 146

Consumer Marketing Promotions Management 146

Wiser

OCTOBER 11, 2023

Key factors to consider include the brand’s target audience, product offerings, pricing strategy, and scalability. It encapsulates everything from the type of goods or services sold, to the pricing strategy and marketing tactics employed. The role of eCommerce models in online businesses is multifaceted.

Payment Services 148

Payment Services Drop-Shipping Shipping Target Market 148

Retail TouchPoints

JUNE 12, 2023

To do this, they need to understand the benefits and the risks and have a game plan aligned with their business goals. The technology can also enable retailers to optimize their end-to-end operations, manage pricing and organize logistics. AI in retail is everywhere. They can be used to automate customer service tasks.

Planning 288

Planning Management Consumer Marketing 288

Retail Focus

DECEMBER 3, 2023

If you follow what is being reported and printed in the mainstream media, it seems there is no escape from artificial intelligence, or AI if you prefer. Using AI-powered tools to streamline these journeys – ensuring the customer gets what they need with ease – could make a significant difference.

Advertising 148

Advertising Shopping Promotions Checkout 148

Retail TouchPoints

AUGUST 31, 2021

Decades ago, a cashierless store would be a ridiculous idea, but artificial intelligence (AI) has made it a reasonable reality for any brick-and-mortar retail outlet that relies on in-store customers and sales. AI-based retail predicts buying habits and makes stock and pricing suggestions. Predicting prices more accurately.

Inventory Management 245

Inventory Management Location Marketing Planning 245

Retail Minded

APRIL 26, 2024

That means you need to figure out how you’re going to deliver a shipping experience that’s transparent, reliable, and cost-effective. Today, we’re sharing our top tips on the best ways to optimize your shipping strategy and grow your ecommerce business.

Shipping 52

Shipping Customer Experience Finance Management 52

Retail Gazette

FEBRUARY 22, 2024

Artificial Intelligence (AI) is revolutionising the retail industry, fundamentally changing how businesses operate and interact with customers. Over 60% of consumers have interacted with chatbots when shopping online, highlighting the growing acceptance of AI-driven customer service solutions, according to a survey by Statista.

Inventory Management 122

Inventory Management Checkout Inventory Turnover Promotions 122

Wiser

JANUARY 27, 2022

Wiser Solutions is launching the next iteration of its Commerce Execution Suite, with enhanced offerings in its Price Intelligence, Reseller Intelligence, and Retail Execution products. Plus, we’re growing our ability to capture in-store prices in addition to our eCommerce functionality. Price Optimization.

Promotions 78

Promotions Marketing Management 78

Retail TouchPoints

FEBRUARY 21, 2023

Imagine you pick up all the things you need for your farm, and then they tell you that they currently cannot process credit cards. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Companies can optimize delivery routes in real time, reducing delays.

Sporting Goods 264

Sporting Goods Payment Services Shrinkage Point of Sale 264

Retail TouchPoints

JANUARY 3, 2022

Data from The Sustainability EDIT 2021 from marketplace intelligence platform EDITED reveals both progress and problems, including greenwashing and concerns about offering products that are simultaneously sustainable, affordable for consumers and profitable for retailers. Above all, being size-inclusive is being sustainable ,” said Marci.

Fashion 228

Fashion Apparel Consumer Point of Sale 228

Retail TouchPoints

NOVEMBER 10, 2023

Whether you’re looking for a deeper understanding of the implications and applications of retail media or need a down-and-dirty explainer on what retail media actually is, you’ve landed in the right place. alone in 2023, Insider Intelligence projects that retail media spending will reach $45 billion. In the U.S. ad spending by 2027.

Advertising 298

Advertising Marketing Social Commerce Consumer 298

Wiser

FEBRUARY 22, 2021

Like creating a recipe or writing a song, sculpting an effective pricing strategy for your business takes a lot of trial and error. Every customer would love ridiculously low prices every day, but that comes at a major cost to your brand. What if there was a way that you could make your pricing strategy achieve all these lofty goals?

Marketing 141

Marketing Point of Sale Accessories Accounting 141

Retail TouchPoints

AUGUST 19, 2022

Is it at the price point I’m willing to pay? For one product, the lowest price may be more important, but for another product, that may not be my driving force.”. Leslie Hand: The flip switched [even before] COVID to now, and retailers understand they need to invest. Can I relate to this company?

Consumer 278

Consumer Shipping Management Merchandise Store 278

Wiser

JUNE 4, 2020

The best brands and retailers have top-notch pricing solutions. This is just a fact of life in the eCommerce space, as prices change by the minute—or second—and consumers have more options than ever before. An ideal pricing solution is a must-have for companies to remain competitive and drive sales in this channel.

Marketing 78

Marketing Consumer ATS 78