Inside Retail

JANUARY 4, 2022

A digitised era for Australian bricks-and-mortar retailers is here, and it’s transforming the customer experience by sending receipts directly to their bank app. Shifting away from paper receipts to Smart Receipts will enable retailers to turn the end of a transaction into the beginning of a personalised conversation.

Customer Experience 279

Customer Experience Payment Services Returns Consumer 279

Inside Retail

JULY 4, 2023

As their popularity continues to surge, it is crucial for retailers to consider embracing crypto acceptance as a payment option. Understanding the risks and rewards for retailers of crypto acceptance is essential to widespread adoption across the retail industry. So, what are the risks and rewards?

Payment Services 264

Payment Services Merchant Services Point of Sale Finance 264

Retail Focus

JUNE 23, 2021

Here customers can access instant banking, recharge and refocus, and even kick-start their big idea. It’s a ‘test and learn’ pilot as the bank continues to evolve its proposition and range of services to address changing customer needs. This concept differs significantly from the bank’s existing locations. .

Advertising 275

Advertising Location Marketing Planning 275

Retail TouchPoints

JUNE 8, 2022

The Apparel Impact Institute (Aii) has introduced the $250 million Fashion Climate Fund , which will be used to identify, fund, scale and measure verified impact solutions to decarbonize and modernize notoriously wasteful fashion industry supply chains.

Fashion 308

Fashion Apparel Finance 308

Retail TouchPoints

FEBRUARY 9, 2024

Retail crime was a hot topic throughout 2023, and it’s easy to see why. According to the National Retail Security Survey, losses attributed to retail theft rose to $112.1 Cracking down on retail crime isn’t just about stopping thieves anymore. billion in 2022, up from $93.9 It’s about keeping employees and shoppers safe.

Loss Prevention 277

Loss Prevention Jewelry Customer Experience Management 277

Inside Retail

FEBRUARY 2, 2023

Zeller, one of Australia’s fastest-growing companies, has announced new financial services products that mean any Australian business can now use the company’s products, including a free, standalone transaction account and debit card that replace the outdated solutions provided by Australia’s traditional business banks.

Payment Services 130

Payment Services Accounting Finance Management 130

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

Payment Services 245

Payment Services Checkout Inventory Management Grocer 245

Retail TouchPoints

FEBRUARY 16, 2023

Retail and hospitality industries were hit particularly hard. The retail industry had to reimagine ways to reach customers that sparked a digital transformation. retailers that keep customers waiting in line can lose up to $100 billion annually — people leave or avoid the store completely. It has been estimated that U.S.

Payment Services 274

Payment Services Shopping Checkout Customer Experience 274

Retail TouchPoints

FEBRUARY 14, 2023

Whether it’s retail bank branches that look more like cafés, Main Street wealth management and insurance agency outposts that bring a regional aesthetic to big national brands or global apparel retailers that have made their stores feel like curated boutiques, businesses have worked hard to connect with their customers.

Customer Experience 256

Customer Experience Boutique Finance Apparel 256

Retail TouchPoints

MARCH 22, 2023

According to Reuters , the retailer is continuing to expand its cashierless tech through partnerships including a new deal with Panera Bread , which will deploy the technology in 10 to 20 locations over the coming months. However, the retailer also is facing pushback in the form of a lawsuit filed in New York City.

Merchant Services 268

Merchant Services Checkout Location Accounting 268

Inside Retail

MAY 10, 2021

Commonwealth Bank is partnering with e-commerce platform BigCommerce to make it easier for businesses to start up their online offer. The post CommBank, BigCommerce partner to make e-commerce easier appeared first on Inside Retail.

Merchant Services 205

Merchant Services Management 205

Retail TouchPoints

JULY 28, 2021

Klarna is continuing to build out its solution suite with two new acquisitions, moving beyond the buy now, pay later space with the goal of becoming a “retail bank, payments and shopping service,” according to the company. retail sales by 2024 , with 40% of U.S. millennial and Gen Z consumers already using social to shop.

Social Commerce 264

Social Commerce Payment Services Comparison Shopping Shopping 264

Retail Focus

APRIL 30, 2021

TBC Bank has unveiled their new TBC Concept flagship at 7 Marjanishvili, Georgia. British design agency Sheridan&Co worked with TBC Bank to deliver a multi-use space that provides flexible working environments, remarkable hospitality and educational experiences, whilst also facilitating a stage for the rich cultural scene across Georgia.

Shopping 268

Shopping ATS 268

Retail TouchPoints

FEBRUARY 1, 2024

stores, giving the company more individual points of produce distribution than any other mass retailer or grocer in the country. DG also partners with local and national nonprofit organizations, including food banks, as part of its ongoing efforts to help alleviate food insecurity.

Grocer 242

Grocer Management Consumer Merchandise Store 242

Retail Gazette

APRIL 10, 2024

M&S and HSBC UK have signed a new financial services agreement, focused on enhancing its credit and payment offering through M&S Bank. Over the last 18 months, the partnership has digitised M&S rewards vouchers and launched Sparks Pay – a digital payment solution, with in-store QR payment technology.

Payment Services 64

Payment Services Shopping Accounting Customer Experience 64

Inside Retail

AUGUST 21, 2023

While the world may slowly be returning to normal in the post-pandemic era, retailers worldwide continue to face labour shortages in customer-facing roles. A recent study by Deloitte found that 74 per cent of executives heading major global retail companies expect shortages in customer-facing positions.

Payment Services 246

Payment Services Management Store Operations Returns 246

Retail TouchPoints

MARCH 2, 2021

Cardlytics runs banking rewards programs for financial institutions that are designed to allow marketers to identify new customers and increase loyalty from within banks’ online and mobile channels. This creates real value for consumers, advertisers and our bank partners.”.

Advertising 195

Advertising Telecommunications Returns Consumer 195

Retail TouchPoints

MARCH 13, 2023

The collapse of Silicon Valley Bank (SVB) is sending shockwaves through ecommerce, and some retailers are expecting significant setbacks from the loss of its services. The retailer ran a 40% promotion on all merchandise over the weekend to facilitate sales that would be deposited into a Chase account.

Payment Services 130

Payment Services Accounting Promotions ATS 130

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. This reduction in fraud liability can result in significant cost savings for retailers.

Merchant Services 279

Merchant Services Payment Services Checkout Consumer 279

Retail Focus

FEBRUARY 23, 2024

In today’s modern, fast-paced world, it is no longer enough for retailers to simply expect consumers to walk in off the high street and begin spending money. Here, Retail Focus picks out some of the best examples of surface interaction within the retail market. And it does so on time and completely automatically.

Promotions 163

Promotions Shopping Marketing Consumer 163

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. The only problem is, for many retailers, the idea of becoming involved in the financial transaction part of the journey is a leap too far. Its simplicity works for the retailer and customer alike.

Payment Services 278

Payment Services Accounting Point of Sale Customer Experience 278

Retail TouchPoints

AUGUST 17, 2023

This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries. This ranking is only surpassed by cloud computing, which is favored by 72% of retail CEOs and 64% of consumer products CEOs.

Consumer 246

Consumer Payment Services Supply Chain Management Store Layout 246

Retail TouchPoints

JULY 28, 2020

Reflexis is a provider of intelligent workforce management, execution and communication solutions for the retail, food service, hospitality and banking industries. Zebra’s complementary solutions include Zebra Prescriptive Analytics, Workforce Connect and SmartCount.

Finance 266

Finance Location Management Marketing 266

Inside Retail

JANUARY 29, 2024

“Don’t rush into ‘solutions’ mode. For many retailers, the stretch from January to October can be financially challenging, with the aim to break even or achieve slight profit margins in November. The post Profit-first tips for your post-peak season review appeared first on Inside Retail Australia.

Payment Services 130

Payment Services Customer Experience Accounting Planning 130

Inside Retail

OCTOBER 25, 2021

Shivani Gupta, banking and payments senior analyst at GlobalData, said the high growth during the past few years has been driven by growing Internet penetration, the availability of secure online payment systems, and an increasing number of online shoppers. billion in 2025 appeared first on Inside Retail.

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Accounting Consumer Shopping Marketing 264

Retail TouchPoints

SEPTEMBER 28, 2022

From retail giants such as Amazon and Walmart to banks like Citizens Bank and Citi, we have seen multiple players enter the BNPL space. Apple entering the market is actually good news — it poses an opportunity, not a threat, for banks, lenders and merchants. And now it’s Apple’s turn to steal the limelight.

Merchant Services 182

Merchant Services Payment Services Consumer Shipping 182

Retail TouchPoints

APRIL 4, 2024

Retail media experienced massive growth in 2023 and shows no sign of slowing in 2024. But even as retail media networks have proliferated , ad buyers still are limited in how many they can participate in. A lack of standardization across the retail media ecosystem. The culprit?

Advertising 278

Advertising Consumer Marketing Accounting 278

Inside Retail

JANUARY 15, 2024

Intrapreneurship is the secret sauce that’ll have your retail empire soaring to new heights. In other words, it’s about turning your team into a bunch of strategically creative mini-bosses who are ready to innovate, hustle, and take your retail game to the next level as if their lives depended on it.

Shipping 264

Shipping ATS 264

Inside Retail

NOVEMBER 15, 2021

Whether you’re looking to get paid faster, address current debtors or provide a better customer experience, implementing an integrated payment solution that delivers more ways for customers to pay their invoices, is a great solution for any business. Grow and get paid faster with Spenda.

Payment Services 264

Payment Services Planning Finance Accounting 264

Retail TouchPoints

MARCH 24, 2023

Virtual queue solutions alleviate those concerns. While they go about their day going to the bank or meeting a friend for lunch, real-time updates keep customers informed. The speed at which news spreads about good and bad customer experiences increases every day, and the retail industry remains one of the most competitive.

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Management Customer Experience Location Accounting 290

Retail TouchPoints

MAY 18, 2022

In addition to developing the infrastructure needed for implementation, the program outlines a set of standards that banks, merchants and technology providers will adhere to in order to ensure the security and privacy of personal data when people pay biometrically, governed by Mastercard’s prin c iples for data responsibility.

Merchant Services 278

Merchant Services Checkout ATS Supermarket 278

Retail TouchPoints

OCTOBER 13, 2020

With a focus on emerging technologies and innovative startups, the 2020 Retail Innovation Conference is featuring three Startup Innovation Lab sessions that will introduce attendees to a total of 20 tech innovators. Startup Innovation Lab #1: 10-11 am ET, Oct.

Loss Prevention 284

Loss Prevention Merchant Services Fulfillment Returns 284

Retail TouchPoints

JULY 25, 2022

In the midst of rising inflation rates, many Americans are wondering how to cut their costs — and younger generations such as Gen Z may have found a solution in the short term with “buy now, pay later” or BNPL plans. In simple terms, BNPL solutions are microloans wrapped in the benefits of sleek, easy-to-use fintech. BNPL: The Facts.

Payment Services 243

Payment Services Advertising Accounting Consumer 243

Retail TouchPoints

FEBRUARY 13, 2023

Retailers, banks and other businesses are fighting back harder than ever, but they’re finding that traditional methods have become ineffective as fraudsters keep evolving their techniques to remain below the radar. Harry Powell is Head of Industry Solutions of TigerGraph , provider of a leading graph analytics platform.

Merchant Services 289

Merchant Services Payment Services Accounting Promotions 289

Inside Retail

OCTOBER 20, 2021

Non-bank lenders have emerged in recent years to address these challenges. In this article, we outline the benefits of financing your business growth through non-bank lending channels. Alternative finance solutions provide a range of benefits while addressing the challenges inherent in traditional finance channels.

Finance 246

Finance Wholesale Advertising Accounting 246

Inside Retail

JANUARY 11, 2022

Inside Retail is thrilled to announce this year’s finalists for the upcoming Retailer Awards presented by Commonwealth Bank. Hui-Miller said it’s been exciting to watch the standards of retail evolve each year, despite the pandemic complicating ‘business-as-usual’ trading.

Customer Experience 264

Customer Experience Fashion Management 264

Cisco Retail

JULY 12, 2021

Earlier this year Cisco completed its acquisition of imimobile, adding an enterprise-grade CPaaS platform to Cisco’s industry-leading collaboration and contact center solution portfolio. Changing consumer behavior and digital disruptors within the banking industry have redefined how we interact with financial service providers.

Accounting 140

Accounting Customer Experience Finance Consumer 140