Retail TouchPoints

OCTOBER 6, 2022

The software uses enterprise-grade location services technology, enabling retailers to monitor how consenting customers behave in-store so they can be targeted with highly relevant and timely offers. Consenting customers can be seamlessly onboarded to a retailer’s WiFi network in exchange for their basic contact details.

Location 265

Location Shopping ATS Marketing 265

Retail TouchPoints

OCTOBER 17, 2023

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. trillion every year answering customer service calls, according to IBM. Cumulatively, companies around the world are spending more than $1.3 And yes, customers are noticing.

Technical Support 262

Technical Support Customer Experience Management Returns 262

Retail TouchPoints

JUNE 2, 2022

Wine-as-a-Service (WaaS) ecommerce platform DRINKS has acquired Electriq Marketing , a Shopify-focused digital retention and growth agency. The team also will support onboarding efforts for new WaaS partners with Shopify-powered online stores.

Customer Experience 251

Customer Experience Shopping Marketing 251

Inside Retail

MAY 17, 2022

Given how competitive the current job market is, it’s crucial to ensure your new starters have an engaging onboarding process. Industry super fund Rest is helping employers with their onboarding. Onboarding and the role of employers in super education. Rest employees are paid a salary and do not receive commissions.

Accounting 130

Accounting Target Market Planning Management 130

Retail TouchPoints

OCTOBER 4, 2022

Starboard Cruise Services , the LVMH Moët Hennessy Louis Vuitton luxury retail-at-sea company, has promoted Sherrie Day to the role of Global Head of Merchandising. As the merchandising leader for Starboard, Day’s team will create onboard activations with brand partners, which will be aligned with each cruise line’s branding and target guest.

Promotions 317

Promotions Boutique Shipping Shopping 317

Retail TouchPoints

JUNE 30, 2022

Through the partnership, Rakuten Advertising will incorporate influencer marketing into its managed affiliate campaign strategies and offer a fully integrated self-service influencer solution.

Advertising 252

Advertising Management Marketing ATS 252

Retail TouchPoints

OCTOBER 19, 2021

Big Lots is utilizing an on-demand pay service in hopes of both enticing new hires and retaining current employees. The 1,421 -store retailer said it expects to onboard 15,000 employees during the holiday season. Big Lots also offers its employees a 30% store discount, plus additional discounts on cell services and computers.

Planning 247

Planning ATS 247

Retail TouchPoints

APRIL 11, 2024

Bark Air aims to take the white glove experience of a human’s first-class flight and redirect all that pampering to pooches — from booking and arrival to in-flight services and disembarkation, dogs will be the VIPs and treated to a “luxurious, curated experience.”

Planning 234

Planning ATS Customer Experience Marketing 234

Retail TouchPoints

JUNE 6, 2022

Woloshin will guide Stitch Fix as the retailer seeks to expand beyond its core subscription fashion service into direct buying. Stitch Fix has cited growing its client base as one of its key challenges, and the subscription-free offering could help onboard long-term customers.

Fashion 296

Fashion Marketing Shopping ATS 296

Retail TouchPoints

APRIL 22, 2022

Starboard Cruise Services , LVMH Moët Hennessy and Celebrity Cruises are launching an immersive luxury shopping experience onboard the cruise ship Celebrity Beyond.

Boutique 276

Boutique Apparel Shipping Fashion 276

Retail TouchPoints

MARCH 27, 2023

Put simply, it’s a way for financial and non-financial businesses alike to integrate payments services like credit or prepaid cards, lending, savings and other financial products into their core services. Businesses need to ensure any service they add into their existing mix doesn’t cause more friction and leave customers frustrated.

Payment Services 261

Payment Services Finance Consumer Accounting 261

Cisco Retail

OCTOBER 5, 2023

Managed services are an essential and fast-growing part of the security market, growing 14% annually. This presents new challenges for you, including onboarding vendors, driving customer acquisition,… Read more on Cisco Blogs

Management 82

Management Marketing 82

Retail TouchPoints

OCTOBER 14, 2022

Sellers are onboarded on a commission basis and the seller is responsible for determining product pricing and availability as it appears in the marketplace on the retailer’s website. Doing this at scale can be cumbersome, especially when also having to manage the data entry on the brand’s site.

Fulfillment 276

Fulfillment Management Accounting Retailing Pricing 276

Retail TouchPoints

JANUARY 18, 2022

The platform also aims to help retailers begin selling across borders within three to four weeks , with tools such as expedited onboarding, end-to-end fulfillment from JD’s U.S. Amazon is creating its own tools and services designed to help small third-party merchants sell in any of the 185 countries where the ecommerce giant does business.

Merchant Services 261

Merchant Services Fulfillment Accounting Marketing 261

Retail TouchPoints

JANUARY 20, 2022

A dedicated Cross Border Trade team has been set up in India to help sellers onboard and grow on the platform. Additionally, selected sellers can utilize Walmart Fulfillment Services to take advantage of Walmart’s warehousing and delivery infrastructure in the U.S. Some ideas become products or services that make it to customers.

Merchant Services 302

Merchant Services Supply Chain Management Sporting Goods Jewelry 302

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. It is in nobody’s interest to onboard financially delinquent customers or customers with affordability problems.

Finance 227

Finance Merchant Services Payment Services Consumer 227

Theatro

JUNE 15, 2022

With many in the industry acknowledging an average cost of over $2,500 per employee to onboard and train new hires, it can take weeks or even months to recover from these investments before seeing an impact on productivity. The Challenge: High attrition & inefficient onboarding.

Employee Engagement 98

Employee Engagement Returns Customer Experience Planning 98

Inside Retail

JUNE 23, 2021

“As we gear up for further growth in the United States, AP Ventures brings valuable experience in international expansion through Afterpay’s own success in North America as the number one buy-now-pay-later service,” said Chin Moody. The post Sendle raises $45 million to grow in US market appeared first on Inside Retail.

Marketing 235

Marketing Shipping Shopping 235

Retail TouchPoints

NOVEMBER 13, 2020

“Whether shoppers are just getting into the outdoors or are experienced users, Backcountry strives to offer a broad selection of gear and apparel on an easy-to-navigate platform, with expert, on-demand customer service.”. Backcountry “Gearheads” further amplify the online experience by guiding customers and offering personalized service.

Outdoor 299

Outdoor Management Shopping Apparel 299

Retail Focus

JUNE 7, 2023

You also need to determine the value customers generate during the time they are subscribed to your product or service. This key metric is used to measure the total worth of a customer over the entire period of using your SaaS product or service. For B2B SaaS business owners, knowing that customers are valuable isn’t enough.

Management 130

Management Accounting Marketing Returns 130

Retail TouchPoints

MAY 7, 2021

Fortunately for marketers venturing there, brand safety in the affiliate channel is an always-on priority for those that run the platforms, solutions and services within it. Here what continual brand safety focus looks like: Onboarding materials: A brand’s onboarding materials play an important role in ensuring brand safe promotions.

Marketing 175

Marketing Advertising Promotions Management 175

Inside Retail

JUNE 24, 2021

Not many consumers may be flying to and from Asia right now – but those who find themselves on board selected Singapore Airlines flights later this month will be able to experience a world-first live inflight online shopping service.

Shopping 204

Shopping Customer Experience Consumer ATS 204

Retail TouchPoints

AUGUST 7, 2023

Developing your digital marketplace should be an ongoing process that allows you to stay nimble, by collaborating with your marketplace partners to offer a variety of products and services for your customers. T-Mobile, for example, offers Netflix along with connectivity services, all in one bill.

Customer Experience 235

Customer Experience Customer Retention Marketing Shopping 235

Retail TouchPoints

APRIL 28, 2022

and Canada, with the goal of collectively onboarding 60,000 employees. The retailer is aiming to attract workers with benefits including an average hourly wage of $17 , a continuing education program that offers up to $21,000 in tuition reimbursement, and discounts on groceries, electronics, streaming services and other goods.

Payment Services 269

Payment Services Location Management ATS 269

Retail TouchPoints

JUNE 13, 2022

Here’s how it will work: Once they’re onboarded, customers will see Prime Air-eligible items on Amazon. Amazon will use feedback from Lockeford residents to refine the service for a broader rollout. Packages must weigh five pounds or less. It will then safely release the package, rise back up to altitude and return to base.

Fulfillment 246

Fulfillment Returns Location Planning 246

Retail TouchPoints

MAY 17, 2023

The company onboarded TPG Architecture to help create a new retail environment that would live up to its mission and already established online presence. The design we came up with feels like a high-end residential setting that a customer can imagine as their own, thanks to personal service and product inspiration incorporated throughout.

Customer Experience 252

Customer Experience Consumer Visual Merchandising Planning 252

Retail TouchPoints

JUNE 22, 2022

We want Twitter Shops to be the home for merchants on Twitter where they can intentionally curate a catalog of products for their Twitter audience and build upon the product discussions already happening on our service, by giving shoppers a point of action where a conversation can become a purchase.”.

Merchant Services 276

Merchant Services Payment Services Social Commerce Shopping 276

Retail Customer Experience

FEBRUARY 13, 2024

Our expert panel will detail the process from recruiting to hiring to onboarding to achieving team proficiency in delivering excellent customer service. Operational excellence is a must-have for great customer experience 365 days a year.

Customer Experience 59

Customer Experience 59

Retail TouchPoints

FEBRUARY 2, 2022

Because of this, Fishbrain does a lot of the legwork involved in finding and onboarding third-party sellers. The company now has a dedicated business development team that reaches out to brands and manufacturers and then onboards them with the help of Marketplacer. “A From Monetizing Fishing Intel to Selling Gear.

Shipping 250

Shipping Fulfillment Planning Consumer 250

Retail TouchPoints

MARCH 23, 2021

Users go through a brief onboarding where they indicate their tastes and preferences and are then presented with their “own digital mall” featuring brands that align with their interests. The Yahoo Shops marketplace will feature a personalized digital storefront.

Merchant Services 348

Merchant Services Advertising Payment Services Shopping 348

Cisco Retail

AUGUST 19, 2022

We’re excited and honored that Cisco DNA Spaces , a cloud-based platform for indoor location and IoT services, has once again achieved the Gartner Peer Insights Customer Choice distinction for Indoor Location Services. And it goes beyond people to include IoT onboarding, vastly simplifying the deployment of mass-scale IoT.

Location 104

Location Management Marketing ATS 104

Retail TouchPoints

JANUARY 18, 2024

We also see AI giving us some really interesting opportunities within our guest services areas, to bring in more data and insights when customers contact us. But we noticed a growing problem with product onboarding, such as onboarding a SKU or a vendor; it was a laborious, manual process [and it led to poor data quality].

Merchant Services 289

Merchant Services ATS Customer Experience Marketing 289

Inside Retail

FEBRUARY 2, 2022

“We think these insights could be a useful reference point for employers when it comes to onboarding and learning and development programs, particularly for younger workers where engagement can be a challenge,” a Rest representative told Inside Retail. . What employees expect from employers during onboarding. First impressions count.

Accounting 130

Accounting Target Market Management ATS 130

Retail TouchPoints

MARCH 18, 2024

Many local police departments have community service officers who are happy to partner with local businesses to improve store safety. Here are a few ways to regularly communicate the topic: Address relevant points during employee onboarding. Consider whether a store safety committee makes sense for your business.

Planning 279

Planning Loss Prevention Management Location 279

Inside Retail

APRIL 6, 2021

Besides partnering with logistics companies such as FedEx, UPS, and the US Postal Service, Amazon is continuing to invest in its own Amazon Air service to ensure higher efficiency of the delivery process and test new delivery methods, such as drones aimed at delivering orders in 30 minutes. million next year (compared to 142.5

Outdoor 228

Outdoor Shopping Management ATS 228

Retail TouchPoints

FEBRUARY 2, 2024

Having end-to-end transparency and the real-time data and alerts that a multi-enterprise platform like TradeBeyond introduces is integral to achieving improved KPIs in the areas of staff productivity, customer service and financial cost management.

Supply Chain Management 262

Supply Chain Management Shipping Management Planning 262

365 Retail

SEPTEMBER 29, 2023

Leveraging the Unifai solution which uses AI and ML-powered data onboarding to automatically standardise, enrich and categorise product catalogues, has enabled INTERSPORT to significantly increase speed time to market, while optimising purchasing spend and improving performance monitoring.

Sporting Goods 105

Sporting Goods Customer Experience Marketing Management 105