Remove products self-service-kiosk
article thumbnail

What is the future of customer service in an automated world?

Inside Retail

When I was a kid, the term ‘kiosk’ meant a building at the beach where we would go and buy ice creams and bags of candy with our loose change. The closest we got to self-service was the salad and dessert bar at Pizza Hut – an absolute novelty. We’ve never been more technologically connected, yet human service feels more distant.

Kiosk 130
article thumbnail

How digital signage and kiosks can help stores match the online experience

Inside Retail

“As retail evolves, market-leading brands understand that consumers don’t separate their online shopping experience from their physical shopping experience and that shoppers expect a seamless experience in both,” explains Cameron Hanns, director at Entwined, a digital signage and kiosk solution provider.

Kiosk 289
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Baltic Telecom Company Trials Self-Service Store to Reach Small-Town Customers

Retail TouchPoints

Telia — a telecommunications company in the Nordic and Baltic states — is piloting a new self-service store model in Tartu, Estonia, as it looks for cost-effective ways to serve customers in regions where full-service offices aren’t in place.

Kiosk 288
article thumbnail

KFC rebuilds its South Penrith store using recycled materials

Inside Retail

Fans can look forward to convenience and speedy service at the KFC South Penrith Drive Thru, as well as a tech show to boot,” said Michael Clark, chief supply chain officer at KFC Australia. Customers dining in will also have the option of placing their order via three self-service kiosks.

Kiosk 246
article thumbnail

Mediocre interactions are plaguing retail. Here’s how to fix it

Inside Retail

In many ways, when you look around, we appear to have normalised or, at the very least, become accustomed to mediocre service interactions. The self-service kiosk is not working. At the retail store: I walk in with a particular product in mind. I find the product. There is no more service.

article thumbnail

Retail, but not as you know it: A look at the “remote store of the future”

Inside Retail

Serving communities as far north as Saibai Island and Boigu Island – located a few kilometres from Papua New Guinea – CEQ is tasked with providing food security and essential services for these communities. Through its customer kiosks, which have also been rolled out across 29 stores, it has received over 11,000 pieces of feedback.

Kiosk 277
article thumbnail

Revitalising retail: the power of digital signage and kiosk technology

Inside Retail

Enter digital signage and kiosks, which are transforming the in-store experience and helping retailers deliver a customer experience that matches consumers’ online shopping expectations. The post Revitalising retail: the power of digital signage and kiosk technology appeared first on Inside Retail.

Kiosk 233