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4 Ways an Effective Customer Flow Management Strategy Can Improve Your Business

Retail TouchPoints

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. Here are just a few ways a good system can improve your business operations. Virtual queue solutions alleviate those concerns.

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Juganu Provides Customer Insights and Enhanced Safety Through Smart Lighting

Retail TouchPoints

Smart lighting company Juganu has launched a network technology-powered connected lighting system called “The Foam.” The Foam was designed to make retail locations “smart” by providing retailers with suggestions to improve operations, and creating more personalized shopping experiences for their customers.

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IoT in Retail: Top 5 Use Cases and Real-Life Examples

Retail TouchPoints

IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. The malfunctions of these systems in retail food stores happen unexpectedly and can lead to food spoilage, energy overconsumption, and loss of revenue. Inventory management.

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Amazon Extends Just Walk Out Technology to Apparel and Fan Gear with RFID

Retail TouchPoints

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

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During the Holidays, Small and Mid-Sized Businesses Feel the Impact of Retail Crime

Retail TouchPoints

If a pattern of shrink emerges that correlates to specific employee schedules or time spent in stock rooms, store management should investigate further. Even outside the store, these devices can have significant utility — especially when integrated with other systems.

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Why Measuring and Optimizing Queues Are Crucial in Fast Food Restaurants?

V Count

This essential aspect is the skill of managing customer queues. In this post, we’ll discuss how leveraging people counting solutions and queue management can optimize operations for fast-food establishments. Let’s get started if you have decided what your milkshakes will be! A delicious burger?

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Three ways online grocers can win, and retain, customers post-pandemic

Inside Retail

During the Covid-19 pandemic, grocers managed an unprecedented level of online orders for fulfilment via delivery and click-and-collect. The challenges during this time were related mostly to a lack of delivery slots and product and labour shortages, which impacted the ability to fulfil orders in a timely manner (or at all). .

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