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Nordstrom Focuses Holiday Efforts on Value-Added Services and Unique Experiences

Retail TouchPoints

We know they will feel inspired by the products we’ve curated, the events we’ve created, and our best-in-class service offering to make people feel good and look their best.” Finally, an updated mobile app experience is designed to make holiday shopping a breeze, both for those giving and receiving gifts.

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Clyde Helps Retailers Enhance Their Post-Purchase Customer Experience

Retail TouchPoints

Clyde has launched an Ownership Enrichment Platform tool, designed to enable deeper customer relationships and drive lifetime value through reimagined product protection, registration and issue resolution experiences.

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How businesses are leveraging GenAI to curate bespoke customer experiences

Inside Retail

In a climate where consumers are wanting more bespoke retail experiences on and offline, businesses are leveraging generative artificial intelligence (AI) to provide this in a way that is both economical and sustainable. App update Mys Tyler’s AI stylist is now live, with phase two set to launch in early 2024.

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TikTok Taps Peloton for New Fitness Content Hub

Retail TouchPoints

TikTok and Peloton are teaming up to launch a new fitness hub on the social media platform — #TikTokFitness — marking the first time that Peloton will produce bespoke social content for a partner outside of Peloton-owned channels. branding refresh — which debuted in May 2023 as the company faced a product recall of 2.1

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Peloton disrupted fitness once. Can it leverage TikTok to do it again?

Inside Retail

Since TikTok first came onto the scene in 2016, certain retailers have excelled at harnessing the power of the social media platform to go viral and sell products ranging from makeup to perfume to home decor. But what about home workout products?

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Inside Nike’s cutting-edge, youth-centric sport hub in Singapore

Inside Retail

Three levels showcase a curated assortment of Nike and Jordan brand products, emphasising performance innovation, style, and the latest trends. The store boasts a redesigned bra and leggings destination on the first floor, emphasising fit, feel, and support, with Nike store staff providing expert guidance on product knowledge and bra fitting.

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Is mobile the future of retail?

Inside Retail

And while many are already on board there is still a significant opportunity to differentiate a brand through a strong mobile experience, according to Adobe’s principal product manager of JAPAC Scott Rigby. Creating a bespoke experience. Without a doubt, more specific apps will provide a better experience for customers,” Rigby said. “If

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