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Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs

Retail TouchPoints

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. Retailers must provide compelling reasons for in-store visits, blending digital and physical experiences.

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Embracing AI in Retail with Celerant Technology on the Rising Stars Podcast

Star Miconics

The retail landscape is experiencing a seismic shift. For retailers and Independent Software Vendors (ISVs) alike, embracing AI in retail is no longer a futuristic vision but a critical strategy for staying competitive. How their software goes beyond generative AI, content creation, and SEO.

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Is it time we started talking about the cost-of-business crisis?

Inside Retail

With an increase in energy and fuel costs driving a surge in production and delivery costs, retail businesses are starting to feel pressure from all angles. For many businesses, retailers included, labour costs can amount to almost half of a business’s expenditure. appeared first on Inside Retail.

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The Top 5 Retail Remix Episodes of 2023

Retail TouchPoints

The Retail Remix podcast was developed to feature the founders, executives and practitioners shaping retail’s future. The top five episodes of 2023 reaffirm some of the most trending topics we covered on Retail TouchPoints over the past year, illustrating how rapidly the industry (and the customer experience) have evolved.

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It’s That Time of Year: Is Your Retail POS Technology Ready for Holiday Pop-Up Shops?

Star Miconics

With the holiday season just around the corner, retailers are actively preparing to make the most of the upcoming customer rush. A rising trend in this arena is the concept of holiday pop-up shops, which are becoming part of the broader movement toward temporary retail spaces.

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The Rise of Real-Time CDP

Retail TouchPoints

For retailers to be in sync with all this in a concurrent manner, they need to be equipped with a smarter and more innovative customer data platform (CDP) — a real-time CDP that will help them keep pace with changing customer expectations, needs and behaviour — then and there, here and now, as and when they happen.

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Dropshipping: What it is & why it might be smart for your small business

Clover - Retail

But, there are a few challenges retailers should consider before jumping in. Dropshipping is a type of supply chain management in which a retailer does NOT keep the product it sells in stock. Retailers make a profit by selling the product at a higher price than what manufacturers/wholesale merchants sell it to them for.