Retail TouchPoints

AUGUST 11, 2020

As the pandemic has driven the adoption of e-Commerce to a level retailers didn’t expect to see for a year or more, many are speeding up the development of digital products and services that were further ahead on their technology roadmaps. The third-party vendors will ship the products directly to the consumers’ homes.

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Shipping Merchant Services Payment Services Point of Sale 219

Retail Bound

APRIL 13, 2024

One of the topics that consistently comes up in the retail world is the logistics of shipping. From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked.

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Retail TouchPoints

SEPTEMBER 18, 2023

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

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Retail Focus

MAY 11, 2022

Scalefast’s industry leading data analytics and speed-to-market will also facilitate turnkey localised stores, digital ‘pop up’ stores and highly targeted DTC brand campaigns, which will all strongly complement ESW’s unrivalled cross-border DTC solutions and market-leading end-to-end customer experience.

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Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. Digital Service (USDS).

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Retail TouchPoints

JANUARY 24, 2023

Walmart has launched a new ecommerce site and customer experience designed specifically for small-and medium-sized businesses (SMBs) and nonprofits. The aim of the Walmart Business platform is to “remove complexity in purchasing, lower costs and give our customers more opportunities to serve their customers and communities.”

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Retail TouchPoints

APRIL 27, 2021

FedEx and Adobe have entered a multi-year collaboration that will begin with the integration of Adobe Commerce with ShopRunner, an ecommerce platform and subsidiary of FedEx Services.

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Merchant Services Drop-Shipping Payment Services Shipping 147

Inside Retail

OCTOBER 6, 2023

For retailers dealing with global customers and suppliers, the cost of international payments can significantly impact their bottom line. Every international dollar a business generates may be unnecessarily converted up to three times and attract fees at each conversion.

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Retail TouchPoints

JUNE 17, 2022

The new deal will push the boundaries of the burgeoning realm of “TV commerce” by allowing customers to shop and buy products from ads on the Roku streaming service, with Walmart serving as the exclusive retailer for the transactions. Payment details will be pre-populated from Roku Pay , Roku’s payments platform.

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Retail TouchPoints

APRIL 24, 2023

As brands increasingly look to resale to build their sustainability credentials, ThredUp ’s white label resale-as-a-service (RaaS) is proving to be an appealing plug-and-play option for retailers. Resale is important to our business model and directly benefits our community, ongoing sustainability goals and the environment.”

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Retail TouchPoints

JUNE 13, 2023

Today, we’re sharing five major emerging conversion optimization trends that your online business should incorporate to meet those changing behaviors, increase your online conversion rate and boost your overall revenue. That said, don’t rely on an AI chatbot to completely replace your customer service team.

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Inside Retail

FEBRUARY 28, 2024

The benefits of global e-commerce expansion are obvious: market diversification, new revenue streams, 24/7 business operations and increased brand awareness. Building a detailed plan will help minimise risk and focus you on those areas that will make the biggest impact for your business. Not on Shopify?

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Inside Retail

NOVEMBER 22, 2023

The danger facing the retail sector is year-long and growing, as revealed in the just-released Trustwave Threat Intelligence Briefing: The 2023 Retail Services Sector Threat Landscape. Seasonality: S easonality can make it difficult to maintain security and compliance standards.

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365 Retail

MAY 1, 2024

Immaculate IT support makes navigating the complexities of online business easier. Besides providing worry-free operations, ecommerce support services are paramount to forming great customer service—a crucial aspect that could make or break your digital venture. Let’s discuss each of them in this blog.

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Retail TouchPoints

MAY 2, 2023

The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Additionally, footwear and apparel retailer Sam Edelman has launched its ReLove resale initiative with support from the Archive platform.

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Retail TouchPoints

JANUARY 26, 2022

Companies of all sizes were affected by the pandemic, especially small- to mid-size businesses (SMBs). Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021. Thankfully, there is a better way.

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Retail TouchPoints

MAY 2, 2024

of respondents), as well as free or discounted shipping (the next-highest response at 63.2% ). Additionally, you need not just the mechanisms and data tracking to show a clear monetization benefit to the business, but also [the means to gather] the data that allows you to track customer behavior and their stickiness with the loyalty program.

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Payment Services Consumer Promotions Customer Experience 244

Small Biz Trends

JANUARY 24, 2022

When it comes to setting up an online store, two platforms that are most popular with small business owners are Shopify and Squarespace. Both platforms are designed to make it easier for an e-commerce business owner with no coding experience to set up shop easily. This makes setting up stores on both platforms easier.

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Payment Services Shipping Point of Sale Planning 145

Retail TouchPoints

JULY 12, 2023

Payment and shipping details are prepopulated using the customer’s Roku Pay information, allowing the order to be placed with the push of a button. Upon purchase completion, the viewer returns to their programming and an email confirmation with shipping and other details is sent directly from the merchant.

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Retail TouchPoints

AUGUST 7, 2023

Revenues were down more than expected, decreasing 42% YoY to $78 million ; adjusted EBITDA was in line with expectations but still represented a loss of $66 million in the quarter; and monthly active users were down 48% to 12 million. The trade-off is long shipping times, another thing Wish is working hard to improve.

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Inside Retail

APRIL 4, 2024

Currently, Safely is able to ship to 46 states within the US, excluding Alaska, Hawaii, Massachusetts and New York. Raymond explained, “Something that is really difficult for Safely is that a lot of websites and payment processors consider us a weapon.

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Retail TouchPoints

JANUARY 10, 2023

It enables sellers that also operate a DTC site to deliver an Amazon-level experience (simplified payment processing, fast delivery, easy returns) in their own branded environments, where they own both the sales and the increasingly valuable data that they generate. ,’ and the honest answer is, maybe.

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Small Biz Trends

JUNE 6, 2022

Although it started much earlier, eCommerce took a new turn when amazon came up with its platform. Since then, many eCommerce platforms have been created and exhausted. Shopify is now one of the biggest eCommerce platforms in the world. In the same manner, you will set up payment methods and shipping zones.

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Merchant Services Payment Services Shipping Accounting 138

Wiser

OCTOBER 11, 2023

The Fundamentals of eCommerce Business Models An eCommerce business model is a strategic business plan, outlining how an online business will generate revenue, identify the targeted customer segment, and deliver value to said customers. The role of eCommerce models in online businesses is multifaceted.

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Inside Retail

JANUARY 14, 2024

They argued that AI would enable retailers to process various payment methods quickly and more efficiently to ensure a fast and optimised checkout experience for the customer. In a time when businesses are losing billions in potential sales due to e-commerce fraud , such tools would be useful in avoiding false payments and other scams.

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Retail TouchPoints

APRIL 18, 2023

Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. To harness the power of consumers’ online communities, invest in creator relationships across platforms. And of course, building trust throughout the payment process is also incredibly important.

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Retail TouchPoints

OCTOBER 18, 2023

Some fashion brands, including Zara, J.Crew and Uniqlo , have begun charging for returns in order to claw back lost revenue and dissuade certain behaviors. For retailers with overseas customers, the returns process can be more complex, with potentially more loopholes for returns fraud.

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Retail TouchPoints

MAY 18, 2021

In fact, Gartner predicts that by 2023, 75% of DTC businesses will have a subscription offering. However, taking advantage of this growing market isn’t easy, with higher churn rates making it difficult for brands to cover acquisition costs and scale revenues. Free shipping has become expected by many shoppers.

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Merchant Services Shipping Promotions Payment Services 148

Retail Bound

JANUARY 12, 2023

This exponential growth has fueled fierce competition among online retailers forcing smaller businesses to rethink their marketing strategies. Therefore, to be successful, eCommerce retailers and eCommerce order fulfillment services need to understand the new trends in consumer shopping behavior. Effortless Payment Methods.

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Retail TouchPoints

JULY 27, 2022

Delivery expenses and costs for in-store picking and other operations can be very high if not optimized correctly for scale and profitability. A modular platform that’s really flexible. Modular platforms may be the answer grocers are looking for. Provide smooth and efficient customer experiences.

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Retail TouchPoints

JULY 26, 2021

You can’t just repurpose your B2B website and add a shopping cart to turn it into a shopping platform. A tech stack is the ecosystem of hardware and software platforms needed to manage the DTC order fulfillment process from end to end. Wholesalers are used to shipping pallets and containers from one warehouse to another.

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Retail TouchPoints

DECEMBER 21, 2023

Unfortunately, like many seemingly good ideas, while this approach might drive a few more completed purchases, it fails at the bigger picture metrics that these retailers actually care about: revenue and profit. That’s because neither revenue nor profit is a function of conversion alone. And the gains are enormous.

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Retail TouchPoints

NOVEMBER 1, 2022

Consumers expect brands to provide seamless access to products and services via mobile apps. Location infrastructure gives retail product and operations teams the ability to tackle logistical challenges and labor shortages while offering customers an improved experience in-store and during order fulfillment.

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Retail TouchPoints

JANUARY 29, 2021

As more customers shifted their shopping online during the pandemic and demand for services like buy online, pick up in-store (BOPIS) increased, ACFC rolled out its new Magento ecommerce platform and integrated it with Retail Pro Prism POS retail management software to more efficiently manage inventory and orders across its network of brands.

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Retail TouchPoints

APRIL 18, 2023

His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f. The Solution: Incentivizing Honesty Agha’s solution is a platform filled with authentic, video-based reviews. The objective is to make the shopper the only voice on the platform ,” said Agha.

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Inside Retail

SEPTEMBER 23, 2023

Consumers might be being more careful with their cash as the cost of living crisis bites, but one payments expert predicts the upcoming Black Friday Cyber Monday season promises a bonanza for savvy Australian retailers. The company partners with more than 100,000 businesses worldwide including some leading names in Australian retailing.

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Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

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