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Becoming a Part of Our Customers’ Relationships

Retail TouchPoints

We are a company all about relationships because that’s what our customers are celebrating when they buy from us — all the relationships in their lives. The Pulse” has proven so successful that Jim and Chris are now entering their third year of letter writing, and it has been a major catalyst for personal connection with our customers.

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Opinion: Our customers will vote on climate action with their wallets

Inside Retail

Those Australians are of course voters, customers and workers who power our economy. We have also, unfortunately, had a glimpse of the dark side of our future with climate disaster events such as the record flooding and bushfires that have devastated communities and businesses. ?. We know the rewards are great if we act.

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Men’s Wearhouse Chief Customer Officer: ‘Next-Gen Store Brings Our Mission to Life’

Retail TouchPoints

The store is laid out in distinct sections for custom, rental and retail sales, and includes new fixture systems and co-creation tables for customers to work with expert stylists. Tablets also give customers the option to add items to their virtual fitting room, which then notifies a staff member to prep the try-on area.

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Rebranding Intelligence Node: What This Means for our Customers & Partners

Intelligence Node

We are excited to announce that we have completed a rebranding exercise that aligns our products and services with the evolving eCommerce landscape.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. But can retailers actually deliver? So what are the potential solutions?

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Celebrating Our Customers’ Innovation

Cisco Retail

Through it all, our customers led the way in pivoting and transforming their businesses to meet the changing times. Today we celebrate those accomplishments by highlighting three customers who have risen above to receive the 2021 Cisco CX Customer Hero Award. Congratulations to our winners! Stay tuned!

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Cisco stands on guard with our customers in Ukraine

Cisco Retail

Cisco is working around the clock on a global, company-wide effort to protect our customers there and ensure that nothing goes dark. We are closely monitoring telemetry and aggressively convicting threats to protect both our Ukrainian and global customers. Introduction. A Growing Threat.

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100 Pipeline Plays: The Modern Sales Playbook

Use our proven data-driven plays to grow your pipeline and crush your revenue targets. Sell more with proven templates - Customize our winning email and script templates and add them to your workflows for more wins. Hit your number with 100 Pipeline Plays. Close more deals with these winning plays!

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What We Learned From Our Own Data-Driven ABM Strategy

In just 90 days, we were able to increase our pipeline by 114% and the customer base for this particular product by 30%. In this eBook, we will reveal the good and the bad from our own campaign, and highlight some key takeaways on how to improve your ABM strategies moving forward.

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Retail Reimagined: What It Means To Be An Innovative Retailer

Speaker: DeAnna McIntosh, Retail Growth Strategist

We must still find ways to be innovative in order to remain at the forefront of our customer's minds. In 2023, we are navigating inflation and its impact on consumer spending, various lasting side effects from the pandemic, and a looming recession in the back half of the year.

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Outrun Your Competition: Best Practices for Accelerating Sales Processes

By building a modern GTM motion that uses data, automation, and proven best practices to unlock insights, engage customers, and win faster.

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Retail Tech: Empower Associates, Optimize CX, and Boost Productivity

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity?

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How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Post-2020 life has changed the world in many ways — not the least of which is accelerating our reliance on digital commerce. This webinar will include: What the next generation of e-Commerce customers are looking for. How e-Commerce organizations can anticipate these needs on a micro and macro level.