Retail TouchPoints

AUGUST 14, 2023

Direct-to-consumer brands previously dominated the headlines for the hockey-stick growth curves they achieved due to their emphasis on ecommerce innovation. As much as we want to talk about ecommerce momentum, the majority of shoe sales happen in stores,” McArthur said. “I Every marketer comes from one of those two camps,” he said. “My

Wholesale 230

Wholesale Marketing Consumer Kiosk 230

Hyken

FEBRUARY 14, 2022

Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. My Comment: I’m often asked about the best survey questions. 74 Percent of Consumers Believe Brand Loyalty is About Feeling Understood and Valued – Not Discounts and Loyalty Perks by Business Wire.

Merchant Services 102

Merchant Services Customer Experience Returns Accounting 102

Retail TouchPoints

DECEMBER 11, 2020

Amazon ’s dominant role in ecommerce — and in retail as a whole — isn’t likely to diminish any time soon. In fact, according to Robin Gaster, PhD, author of the forthcoming book Behemoth, Amazon Rising , Amazon’s share of the total ecommerce market could reach as high as 60% to 65% during the coming decade.

Fulfillment 245

Fulfillment Shipping Advertising Finance 245

Retail TouchPoints

AUGUST 8, 2022

So the fact that Rent the Runway moved its entire IT infrastructure and ecommerce platform over to the cloud without anyone really noticing was a triumph for CTO Larry Steinberg and his team. Yet despite sharp declines in its business, the company moved forward with its IPO in October 2021. My employees are excited,” he said. “We’re

Customer Experience 284

Customer Experience Consumer Management Fashion 284

Indigo 9 Digital

MARCH 28, 2022

Netflix was still a young upstart in those days having only launched its business three years earlier. If the deal went through Netflix would have managed Blockbuster’s online business. It’s not unlike Amazon’s entrance into the eCommerce market in the 90s. A flawed business model.

Kiosk 122

Kiosk Returns Retail Trends ATS 122

Retail Minded

MARCH 31, 2021

Ecommerce today is booming, catapulting online stores to new heights. That means that when it comes to delivery – many online brands are failing. . For online brands, these delivery mistakes will not win you any favor with customers – it will quickly erode their trust in your brand and you can count out any repeat business.

Merchant Services 92

Merchant Services Drop-Shipping Fulfillment Shipping 92

Retail TouchPoints

SEPTEMBER 16, 2021

Social commerce is already a multi-billion dollar business in the U.S., For all brands, there are two goals — one is transactions and revenue, and the other is reinforcing my brand, building an emotional connection,” she said in an interview with Retail TouchPoints. “So earning $26.97 billion in sales in 2020.

Social Commerce 305

Social Commerce Consumer Merchant Services Checkout 305

Cross Cap

OCTOBER 12, 2017

Previously considered a fancy industry slang and used by many companies to differentiate themselves from the competition, today’s “Omni-Channel” is no longer a competitive advantage but a Must – Do approach to business and its operations. Are the internal marketing efforts aligned with the company’s business objectives? Pharmaceutical.

Marketing 52

Marketing Planning Advertising Management 52

Retail Bound

APRIL 11, 2022

Many innovative product startups dream of getting into stores like Walmart, Best Buy, Costco and more, but fail to think about whether that is even a good thing. Don’t get me wrong, getting your product into several thousand stores can be great, but if you’re not ready to handle that business your retail dreams may be short-lived.

Retail Marketing 52

Retail Marketing Marketing Specialty Store Shipping 52

Wiser

MARCH 16, 2021

Do you have questions about eCommerce retail? How your business can adapt and excel in today’s COVID-influenced, fast-paced marketplace? What can be done to optimize your eCommerce shopper journey to increase sales and capture more happy customers? So from Sabra, we have Mert Damlapinar, director of eCommerce.

Marketing 78

Marketing Planning Advertising Consumer 78

Store Growers

JULY 29, 2020

In this article, I want to show why most businesses fail to grow their business with Google Ads. Branded Search: The Holy Grail Of Ecommerce. The ideal scenario for an ecommerce business is that new customers find you. The second type of businesses are the Seeders. Let’s dive in! The Harvesters.

Advertising 46

Advertising Returns Shopping ATS 46

Independent Retailer

NOVEMBER 30, 2022

Expanding internationally can have a significant impact on many areas of a business. Wholesale businesses need to make sure they are fully prepared to handle the process. Here are some telltale signs to determine if your business is ready to take this next big step: You have more business than you can handle. back to top.

Wholesale 75

Wholesale Payment Services Target Market Marketing 75

Store Growers

SEPTEMBER 21, 2017

I try to go as much in detail as possible in my articles and videos but some stuff is off-limits to protect the businesses I work with. To be completely transparent I’ve long wanted to start my own online store and document the whole process. I usually only get involved with businesses that are well along their journey.

Merchant Services 57

Merchant Services Payment Services Drop-Shipping Shipping 57

Store Growers

OCTOBER 12, 2016

I use a lot of ecommerce benchmarks in my work. Source: Wolfgang Digital Ecommerce KPI Benchmarks. Source: Wolfgang Digital Ecommerce KPI Benchmarks. Source: Wolfgang Digital Ecommerce KPI Benchmarks. Source: Wolfgang Digital Ecommerce KPI Benchmarks. Do you attract visitors but fail to convert?

Advertising 57

Advertising Comparison Shopping Shopping Marketing 57

Hyken

AUGUST 14, 2023

Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. My Comment: A few years ago, I was purchasing a software program. My Comment: The title implies this is everything you need to know about customer retention. He said, “Google the question.”

Customer Retention 10

Customer Retention Customer Experience Returns Consumer 10

Retail Geek

AUGUST 20, 2021

On pins and needles for a long time and then I went on vacation and we got a good result so I think all my my co-workers my the hundred of my co-workers that were involved in this pitch with me like are all eager for me to work even less than I already do. Scot: [4:43] Okay so she’s already checked the Box.

Department Stores 98

Department Stores Apparel Drop-Shipping Shipping 98

Retail TouchPoints

DECEMBER 16, 2022

It’s hard to turn a profit in ecommerce, and for a long time that didn’t matter. He watched businesses of all types pour millions into drawing in customers yet still fail to make a profit, and that was when he realized that marketing strategies weren’t the real problem. My biggest issue is my customer experience.

Merchant Services 305

Merchant Services Advertising Customer Experience Shipping 305

Store Growers

JANUARY 29, 2020

And the reason I know this is because I’ve failed at it plenty of times. Sometimes it was because the business wasn’t ready to run ads , sometimes it was because I was lacking in some other area. Because in ecommerce, your products are the number one thing. To serve a business most effectively you need to understand its flow.

Advertising 45

Advertising Accounting Wholesale Promotions 45

Store Growers

APRIL 29, 2019

The complete list of ad extensions you can use for your ecommerce store and how to use them (with examples). Let’s say I’m searching to buy loose leaf tea online searching for the ecommerce store with the best variety of tea. Making your ads more relevant is not just good for your business. Essential ad extensions for ecommerce.

Promotions 38

Promotions Advertising Location Accounting 38

Retail TouchPoints

OCTOBER 12, 2021

My days as a merchant are long over, yet I remain a retailer at heart. Having spent many moons in retail, with a short departure for my masters class in mobile adtech, it is exciting to be back among my brand colleagues crushing it in ecommerce. My response was, “Did you even ask her to share?”.

Merchant Services 147

Merchant Services Net Profit Accounting Finance 147

Retail TouchPoints

AUGUST 9, 2023

Getting a Piece of the Ecommerce Action Transforming unused mall space into logistics and fulfillment hubs is an elegant solution to a number of problems facing both retailers and mall operators. Ecommerce at scale is not cheap,” said Bill Thayer, Founder and CEO of U.S.-based The problem they’ve run into?

Fulfillment 228

Fulfillment Shopping Shipping Consumer 228

Retail TouchPoints

DECEMBER 9, 2022

trillion dollars and account for 59% of all global ecommerce by 2027. “It’s I mean Walmart did it because they’ve got something like 5,000 engineers so they can build it themselves, but for other businesses it’s not worth the time and effort to build this technology in-house and maintain it — that’s expensive and slow.

Wholesale 195

Wholesale Grocer Shopping Beauty and Health 195

Retail Times

MARCH 30, 2021

Many causes of stockouts can be prevented by taking steps to better understand your business and products, and by refining your store’s processes. This typically means integrating your POS system with your ecommerce site. Fortunately, though, there are a number of solutions to your out-of-stock woes. The end result? Technology.

Merchant Services 98

Merchant Services Inventory Management Management Shrinkage 98

Retail TouchPoints

OCTOBER 23, 2023

Fortunately, the labor disputes were resolved before any major disturbance to the economy, but the situation has forced brands — and any business that relies on national carriers — to reconsider their shipping strategy by embracing a multi-carrier approach. Are service levels flexible enough for my needs?

Shipping 255

Shipping Customer Experience Consumer Location 255

Store Growers

FEBRUARY 13, 2018

Last week was one of the most crazy and awesome weeks of my entrepreneurial journey. It all started on Tuesday at 2:15 am when my phone alarm buzzed me out of bed. I jumped up (yes that’s what I do) and started setting up my workstation in the living room. If it failed, I’d shelf all my plans and go back to sleep.

Accounting 40

Accounting Promotions ATS Returns 40

Retail TouchPoints

MARCH 9, 2021

While Western firms might see China as a source of competition, the flipside is that it also provides a huge ecommerce opportunity for U.S. The Chinese ecommerce market was forecast to hit $1.62 Clearly China is a complex market with a wide range of ecommerce players, including huge local companies such as JD.com and Alibaba.

Consumer 237

Consumer Marketing Accounting Fashion 237

Store Growers

MARCH 13, 2018

And finally, after 5 months of making a tiny amount progress, I scored my first win. It turned out to be an insight from a (failed) Facebook ad campaign from a few months back that held the key to this jump in sales. My core traffic strategy is: Ads for short term gains (improve website, create email funnel, make some sales).

Promotions 28

Promotions Marketing Planning ATS 28

Retail TouchPoints

MARCH 10, 2023

We’ve been feverishly optimizing the checkout since we started doing ecommerce, so much so that there might be teams within the retailers whose entire purview is just optimizing that page, what happens after the buy button is clicked and things like this” said Lily Varon, Senior Analyst at Forrester in an interview with Retail TouchPoints.

Checkout 147

Checkout Payment Services Shipping Accounting 147

Retail Geek

FEBRUARY 19, 2021

eCommerce sales grew 69% FY revenue was $559.2 Jason: [0:55] That is the coolest part I was super excited I actually put a note on my calendar and stop working and watch The Landing it’s pretty amazing. Jason: [3:26] I have to keep my creds so what came out yesterday is a reminder for our listeners. versus 3.5%

Merchant Services 60

Merchant Services Payment Services Fulfillment Home Furnishings 60

Store Growers

JULY 14, 2021

2021 marks my 10 year anniversary as an independent consultant. So in this article, I’d like to take you through my journey of starting out as a jack of all trades freelancer, all the way to becoming an international Google Ads expert. During that time, most of my friends had gotten comfy jobs. Last Updated on July 14, 2021.

Management 81

Management Accounting Marketing ATS 81

Retail Geek

JANUARY 22, 2021

Google gets aggressive in ecommerce Yes +1 (Bill Ready, etc…). Jason : Made to Order apparel business > 9 figures. Jason: [2:18] No I want this to be one of my favorite shows of the year but as you alluded to I generally get shellacked so bad that it starts out fun for me and by the end I’m just totally depressed.

Payment Services 73

Payment Services Drop-Shipping Merchant Services Returns 73

Indigo 9 Digital

MARCH 15, 2022

If you are curious about what to do to take your business to the next level then consider these 10 ways to succeed in the retail industry. Walking by empty stores as I run errands or seeing stores close down reminds me of the importance of picking a location that has enough foot traffic to support your business. Know your customers.

Advertising 94

Advertising Location Shopping Consumer 94

Wiser

DECEMBER 7, 2021

This scratches the surface of why SEO is a must for any eCommerce brand. Without SEO, your pages will sink to the bottom of the sea that is eCommerce. Thankfully, intent makes more sense if you think about it outside the realm of eCommerce. But it’s massively important for eCommerce brands. Search Intent.

Customer Experience 78

Customer Experience Returns Consumer Promotions 78

Store Growers

JANUARY 29, 2021

Start with our free 59-page guide: Google Ads For Ecommerce. When I took my first exam back, I remember printing out the whole training manual, a couple hundred pages and locking myself in a meeting room to study. And it paid off: My first certification! Hack 1 – Fail Fast. Let’s dive in! Get it here!

Accounting 74

Accounting Merchandise Store Shopping Management 74

Retail Geek

JULY 16, 2021

Kelly is also the author of four books: GraphQL for Modern Commerce APIs for Modern Commerce Microservices for Modern Commerce eCommerce in the Cloud. Topics covered. Kelly: [1:25] Thanks for having me I’ve been a longtime listener it’s great to be here. Scot: [1:43] I will work Amazon don’t you worry.

Merchant Services 98

Merchant Services Marketing ATS Management 98

Store Growers

DECEMBER 11, 2019

If Yoox included my search query as a keyword for that ad, then I’m sure its Quality Score would be very low as well as the CTR and conversion rate for the term. As you can see in the image above, my keywords for the Belgium campaign had an excellent Quality Score (9). Same keywords. Same website and landing pages.

Advertising 41

Advertising Accounting Promotions Shopping 41

Store Growers

JUNE 24, 2023

Last Updated on July 3, 2023 Ecommerce merchants are no strangers to using Google Merchant Center. This powerful platform lets merchants manage, modify, and adjust their ecommerce shops across Google’s various services, such as Google Shopping, Ads, My Business, etc.

Merchant Services 36

Merchant Services Drop-Shipping Shipping Accounting 36