Remove Kiosk Remove Point of Sale Remove Social Commerce Remove Store Operations
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Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs

Retail TouchPoints

Technology also is significantly enhancing the checkout process, with more retailers adopting self-service kiosks, integrated RFID, mobile POS systems, scan-and-go integrations and frictionless checkout options.

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Why Retailers’ Obsession with Conversion is Keeping Them from…Converting

Retail TouchPoints

Social media? In-store kiosk? A sales clerk’s tablet? What they’re buying : One or 10 items? High or low price? Where they’re coming from : Email? Search engine? What device they’re on : Mobile? There’s no limit to the extent that retailers can tailor their checkout experiences.

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