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Restaurants and retailers expect better times ahead

Inside Retail

The latest edition of Square’s annual Future of Commerce report, prepared in collaboration with Wakefield Research, highlights a positive outlook for Australia’s restaurant and retail industries. Restaurateurs say that 19 per cent of their revenue already stems from products and services outside their core restaurant offerings.

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Common Self-Service Kiosk Questions

Frank Mayer

Editor’s Note : This blog post has been recently updated to reflect the most current industry news. Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. Should I consider self-service for my business? Can my industry still benefit?

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5 Common Types of Self-Service Kiosks

Frank Mayer

Chances are you’ve seen self-service kiosks, whether ordering at a restaurant, finding your way around the airport, or checking out at the grocery store. Self-service technology is everywhere. So, with the many applications they serve, how do you know what type of kiosk best fits your objectives?

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Self-Service Kiosks Enhance Customer Experience at The Chicken Shack

Frank Mayer

and GRUBBRR team with The Chicken Shack on a self-service kiosk program for the restaurant chain’s multiple locations. and software provider GRUBBRR to produce self-service kiosks for their restaurants. and software provider GRUBBRR to produce self-service kiosks for their restaurants.

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AV in retail: Putting the customer first

Retail Focus

This is exceptionally helpful in industries such as fast fashion, where styles are being changed out continuously, and restaurants, where new menu additions and daily specials can be visually displayed.” . Interactivity is king at the restaurants, which now feature self-order kiosks similar to QSR restaurant chains.

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Why Smart Lockers are the Future of Order Pickup

Frank Mayer

Not only are quick service restaurants rolling out food lockers at their locations, but Amazon has been offering customers a secure place for packages to be delivered for years now with its Amazon Hub Locker program. A unique PIN or QR code allows the patron to then open the corresponding locker door and retrieve the order.

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3 Customer Experience Predictions for 2022

Frank Mayer

It’s why today, we watch new movie releases on Netflix and pre-order our groceries on an app. As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and implementing the latest technology. Addressing Labor Shortages with Technology.