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Three ways online grocers can win, and retain, customers post-pandemic

Inside Retail

During the Covid-19 pandemic, grocers managed an unprecedented level of online orders for fulfilment via delivery and click-and-collect. With a return to in-store shopping, demand for online services has become more manageable. With a return to in-store shopping, demand for online services has become more manageable.

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Giant Eagle has a plan to bring its wayward customers back

Retail Wire

Giant Eagle interim CEO Bill Artman says the grocer has “to get better” to win back customers who have left it to shop at Walmart and other stores. The chain has recently cut the prices on 800 items as part of its “Price Lock” promotion running through Aug.

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Albertsons Teams with Meta to Reinvent the Digital Circular

Retail TouchPoints

To combat this, along with the rising costs of printing, grocers are increasingly taking their circulars digital, placing them on their websites and apps. Now Albertsons is taking that a step further, with plans to turn its digital circulars into “dynamic ad campaigns” on Facebook and Instagram.

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How to Make Sense of the Complex Modern Grocery Retail Landscape 

Retail TouchPoints

still plan to cook more at home. Food retailers must also have the right financial planning in place to withstand the economic turbulence in the long run and make sure they remain agile regardless of wider market trends. Transform shopping in-store. An estimated one in three continue to shop online for their groceries and goods.

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How RedMart by Lazada is navigating Singapore’s changing grocery market

Inside Retail

RedMart by Lazada, Singapore’s first fully digital grocer, recently released the findings of its latest research into Singaporean grocery shopping and restocking habits. Among the highlights, it revealed that eight out of 10 Singaporeans still prefer shopping online for groceries, even in post-pandemic times.

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Morrisons and M&S ‘unlawfully’ blocked rivals from opening shops nearby

Retail Gazette

The grocer has already ended restrictions in 14 of the cases and has vowed to address the remaining 41 restrictions. We now plan to rectify the outstanding breaches quickly.” Morrisons said: “We co-operated fully with the investigation and accept its findings. ” M&S breached the law 10 times between 2015 and 2019.

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Shoppers to spend record £5bn on food during Christmas week

Retail Gazette

The consumer intelligence company found promotional activity rose 25%, up from 23% last year, as inflation slowed. Meanwhile, promotional spend was pushed to its highest level since February 2020. Online grocery shopping sales grew 8.2% bump for in-store shopping, pushing online market share to 11.5% compared to a 5.3%