Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. But underneath this positive blanket statement are a lot of nuances. Many of those were in response to the lack of connection people felt during the pandemic.

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Retail TouchPoints

JUNE 28, 2023

But retailers have to invest in things that will make them not just different, but better and more relevant. But if you’re not fully connecting inventory, orders and customer information, nothing else is going to work,” said Dave Bruno, Director of Retail Market Insights at Aptos , in an interview with Retail TouchPoints. “For

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Retail TouchPoints

JUNE 14, 2023

Beyond these offerings, shopping center operators and their retail partners also need a deep understanding of who their audience is and what they are seeking from the kind of shopping trip that can occupy a beautiful summer night. Your phone is the first thing you look at in the morning and the last thing you see at night,” said Kampf.

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Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. Brands can sign up for one- to two-year leases in these markets to test how their brand, and in-store experiences, resonate. There’s a distinguished relationship there.”

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Retail TouchPoints

APRIL 6, 2022

Additionally, some of these consumer desires conflict with each other, making the process of choosing and executing a retail design even trickier. Customer experience has the largest influence over retail success, both online and in-person,” said George Fanous, Principal at SBLM Architects in an interview with Retail TouchPoints.

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Retail TouchPoints

AUGUST 30, 2023

If customers feel your efforts are merely transactional, they won’t hesitate to go to your competitor looking for the next best deal. If customers feel your efforts are merely transactional, they won’t hesitate to go to your competitor looking for the next best deal.

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Retail TouchPoints

AUGUST 24, 2022

Retailtainment concepts tend to downplay a key element of retail — actually selling products — and amplify a partnership or association with a well-known pop culture, hospitality or even food brand. The stores are designed from the ground up to inspire organic discovery and play through their merchandising, layouts and sensory moments.

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Retail TouchPoints

FEBRUARY 21, 2024

That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods. In typical gift shops, “you see a lot of things behind glass display cases, but what people are usually looking for is some deodorant or even a hairbrush,” she said. “So

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Retail Focus

JUNE 28, 2023

Be it wall spaces in large high street shops and boutique stores, or simple countertops in smaller, even pop-up, locations, surfaces are a blank canvas for retailers to utilise in the most effective manner possible. What is perhaps most surprising is the amount of these areas that go underutilised.

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Retail TouchPoints

DECEMBER 8, 2020

I think we’re really proud of the fact that we’re offering new ways for our customers to shop with us, including buy online, pick up in-store (BOPIS) and curbside. I’m also really excited that we at American Eagle have really thought about how to position ourselves for the most success with our customers.

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Inside Retail

FEBRUARY 12, 2024

We’ve all heard the phrase, “If you can make it here, you can make it anywhere,” in reference to New York City. There is no better audience on which to test an in-store shopping experience than the varied individuals that make up the melting pot of this city.

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Inside Retail

MARCH 17, 2022

Discount department store Best & Less has made its debut in the lucrative beauty category, unveiling a pink pop-up store from MCoBeauty this week. . We’ve been watching MCoBeauty’s success from afar and are thrilled to have their pop-up store launching in Best & Less,” she said in a statement. “We

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Retail TouchPoints

MARCH 22, 2022

The Aggregators were in attendance as well, of course, and their success is a testament of another kind to the fortune-making engine that is Amazon. At last year’s show, a kind of awe surrounded the $5 billion these firms had collectively raised for the sole purpose of acquiring successful Amazon-based businesses.

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Retail TouchPoints

APRIL 20, 2023

However, unlike in Western markets, the entire population, not just its younger members, is undergoing a “digital leapfrog” that is making them eschew traditional brick-and-mortar in favor of pure ecommerce. “It The traditional models that we all grew up with in Europe and North America simply did not exist in that part of the world.

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Retail TouchPoints

MAY 19, 2023

After being significantly disrupted by COVID, an underlying transition that was already beginning to surface pre-pandemic is continuing: couples are marrying later , throwing smaller weddings and shopping for those weddings (including for the dress) online. bridal industry. Here are the five principles they’re using to accomplish this.

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Retail TouchPoints

JULY 12, 2021

With more than 800 stores and another 250 to 300 pop-up locations during its Halloween high season, as well as a strong DTC site, Party City has a pretty solid presence on the U.S. retail scene. Nevertheless, in 2018 the party goods retailer went a step further and began selling on Amazon as well. Meeting Consumers ‘Where They Are’.

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Inside Retail

JANUARY 15, 2024

Although these three brands operate in very different retail sectors, Li, Piper and Pearson agreed on a few common tactics for effectively engaging with the Gen Z consumer, from focusing on and enhancing the in-store shopping experience to learning how to “share the pen” with this younger, social-media-savvy shopper.

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Retail TouchPoints

MARCH 11, 2021

The pandemic has weighed heavily on brick-and-mortar retail in general and shopping centers in particular, but the industry is now emerging into a new world with new opportunities. They wanted to get out and didn’t linger in stores, or walk around aisles or window shop. Empty Mall Space Makes the Perfect Home for New Experiences.

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Retail TouchPoints

APRIL 20, 2022

While pop-ups are extremely valuable for traditional retailers that want to test new markets quickly, regulations and compliance make it extremely difficult for cannabis brands to even think about opening their own spaces, according to Joseph Scaretta, Founder and Co-CEO of CS Hudson. billion globally by 2026.

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Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

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Retail TouchPoints

NOVEMBER 8, 2021

As a consumer, I love shopping, but I used to hate online shopping. It’s just so tedious, while going to stores is so much fun.” Originally my reason [for founding the company] was that you don’t always have time to get to stores, so you should be able to get that experience without going to stores,” said Singh.

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Retail TouchPoints

FEBRUARY 9, 2022

Online retailers and brick-and-mortar stores are having a tough time keeping up with the ever-growing digital market and the audience characteristics that are developing with it. How to Track a Customer’s Bad Shopping Experience. Today, 74% of customers said they use multiple channels to start and complete a transaction.

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Retail TouchPoints

NOVEMBER 10, 2021

The role of the store is continuing to evolve as consumers’ digital behaviors accelerate — one of the key reasons why experts believe the definition of a “successful store design” has completely changed. For retailers, it is a chance to seamlessly immerse the consumer in the brand whether they choose to shop.

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Inside Retail

SEPTEMBER 27, 2021

The ‘secret sauce’ for Sheet Society is bringing the look, feel and shopping experience of clothes fashion to manchester and bedding. Between that novel concept and the turbocharge that Covid-19 gave to e-commerce, the start-up has swiftly become a mid-sized force. and demand for our product during the pandemic.

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Retail TouchPoints

AUGUST 24, 2021

As retailers prepare for the holiday shopping season ahead, many may be thinking that now is the time to start preparing, wondering if we are gearing up for another extended, ecommerce-driven season. What will it take to make this year a successful holiday shopping season in the most unorthodox of times?

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Retail Minded

APRIL 2, 2024

When you need to give your business a nudge, the best you can do is to move it from offline to online waters. Stats say that 43% of the people in the USA would rather shop online than go to a physical store, and with the current trends, the numbers can only go up. So what can you do? Focus on where those two meet.”

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Wiser

NOVEMBER 14, 2022

Picture this: you want to brush up on your ping pong skills and decide it’s time to reinvest in a new pair of paddles to get the ball rolling. So, you turn to online shopping. Then, suddenly, you see a recommendation: a book to help you improve your ping pong game. You have just been influenced by upselling.

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Wiser

JUNE 21, 2022

If your business is looking to optimize its online storefront, then it’s likely your team already has a lot of great products. Maybe you’ve got some clicks coming in here and there, but they’re leaving too quickly to make an impact. Do they like what they see from your store? Start at Your Homepage.

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Retail TouchPoints

MARCH 31, 2023

But as the OG value-shopping app tries to win back consumers, it has more than a few hurdles to overcome — not least of which is luring back lapsed consumers who now have new alternatives that don’t come with any negative history. And this is just the first of in a series of shopping events Wish has planned for 2023.

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Retail Minded

JULY 1, 2021

There’s never been a better time to invest in a pop-up shop. Retail is harder than ever, especially since online shopping is becoming so popular and eating into a large chunk of the marketplace. Whatever your reason is, you want to make sure that your pop-up shop is a success and that you achieve what you set out to do.

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Retail Minded

DECEMBER 26, 2023

Here, we’re going to cover why brick-and-mortar may be down, but not over. New strategies are breathing new life into this traditional shopping experience, underscoring their continued relevance in the retail world. Businesses are focusing on customer-focused business models making the retail industry more agile.

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Inside Retail

MAY 29, 2023

In fact, I make the pilgrimage to the US every couple of years specifically for this event – I was in Los Angeles in 2018 and in Chicago in 2020. You don’t need to be Michael Jordan to know that basketball is more than just a sport, as displayed in the much-anticipated and recently released Nike movie AIR.

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Wiser

NOVEMBER 17, 2021

There’s always a holiday right around the corner—Christmas, Easter, July 4th, and so on—which means you’ve got a marketing campaign in the works for your in-store channel. What we want to talk about today is point-of-purchase marketing , or POP displays. However, the world of POP displays has become a bit stale.

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Retail TouchPoints

FEBRUARY 9, 2021

With local businesses hit so hard by the pandemic, the choice to frame DoorDash as a facilitator of the Shop Local movement was clever and effective. Really though, with Big Bird, Cookie Monster, Grover and Hamilton alum Daveed Diggs, how could you go wrong? mass market. I think not.), Its integration of charitable giving.

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Independent Retailer

AUGUST 17, 2022

Getting to the point where you can extend your small business’s reach is exciting because it means you have had enough successes and learning opportunities to grow into something even bigger. Even though you may be ready to take your brand to the next level, you also may be asking yourself where to start. Find Other Mediums.

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Retail TouchPoints

DECEMBER 7, 2021

This value proposition should go beyond the product itself and include everything from branded content to the shopping experience to community engagement. Then you need to constantly iterate that flywheel over time so that CPA goes down and lifetime value goes up.”. million loss in Q3 2020. Assembling the DTC Flywheel.

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Inside Retail

AUGUST 28, 2022

Inside Retail: Your homewares brand In the Roundhouse started as a side hustle, but now it’s stocked in major department stores, such as DJs and Liberty. Can you tell me the story behind how you launched the business and why you thought there’s a gap in the market for a product like yours?

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