Sat.Jun 19, 2021 - Fri.Jun 25, 2021

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Australia’s disloyal shoppers: most will change brands to save money

Inside Retail

Aussie consumers’ loyalty is primarily influenced by the price tag, however emotional connection and ethical values will become key loyalty drivers, according to a consumer research by Emarsys. . About 65 per cent of 1000 Australian consumers surveyed said they will choose other brands if a cheaper option is available. More than half of respondents said consistently low prices are the top reason for staying loyal to a retailer. .

Consumer 299
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The Department Store dilemma

Retail Focus

Unfortunately for many department stores, the pandemic has been a final blow in the battle with online retail, spiralling real estate costs and difficulty serving up physical retail that is consistently experiential, engaging and adaptable. Stores that we thought would be with us for generations to come are shuttering their doors permanently, with Debenhams among the latest casualties.

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Google’s First-Ever Physical Store Offers Multiple Hands-On Experiences

Retail TouchPoints

Google has officially opened its first brick-and-mortar retail store in New York’s Chelsea neighborhood, where the company has an urban campus that is home to many of its 11,000+ Google NYC employees. The new Google Store provides customers with hands-on interaction with its lineup of devices and services — from Pixel phones and Nest products to Fitbit wearables and Pixelbooks.

Location 306
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Why do old-school in-store advertising tools no longer work?

Tokinomo

In-store advertising is essential for both brands and retailers. FMCG brands have the opportunity to promote their products, to capture the attention of customers and to increase brand awareness. Retailers want to sell more and increase their profit per square meter.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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“Self-service kept the nation fed”: How Co-op UK leaned on tech during Covid

Inside Retail

Co-op UK, Britain’s fifth biggest food retailer, is using technology to drive a better shopping experience for its customers in bricks-and-mortar retail. Speaking at a webinar, hosted by Inside Retail , Andrew Hoff, head of technology for retail at Co-op UK, highlighted the importance of self-service as a quick and safe checkout option, particularly at the height of the pandemic.

Checkout 246
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Selfridges launch Garden Centre

Retail Focus

Today, 21 June, Selfridges launches its Garden Centre, a playful response to a boom in outdoor appreciation, as part of Good Nature, Selfridges’ creative theme for 2021. Figures from the Horticultural Trades Association show that over 3 million people started gardening in 2020 as a result of more time spent at home since the first lockdown. Pictured, botanical artist Carly Rogers at Selfridges, London, UK.

Outdoor 344

More Trending

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Price Optimization – An eCommerce Necessity or Just Another Passing Trend?

Intelligence Node

Businesses often spend an inadequate amount of time strategically thinking about their product prices. But price strategy deserves a lot more attention, especially for online brands and retailers. According to Oberlo, there will be more than 2.1 billion online shoppers in 2021. It is a given that they will comparison-shop. This means if the products […].

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Stable retail sales data belies plight of small businesses, says ARA chief

Inside Retail

Stable retail sales data for May have been welcomed by the Australian Retailers Association – but the body warns smaller businesses are still vulnerable to the impacts of Covid-19. According to Australian Bureau of Statistics (ABS) figures released today, Australian retail sales were up 7.4 per cent on the same month last year – and by 0.1 per cent month on month – to $31 billion. .

Location 246
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ZĂĽrcher Kantonalbank reimagines the banking experience for the new era

Retail Focus

Dalziel & Pow developed a new strategic vision for Zürcher Kantonalbank in response to evolving customer needs and aspirations, the exponential growth of digital platforms and tools, and the changing attitudes towards traditional advertising and marketing channels. The vision is to inspire personal progress and financial wellbeing, helping people feel inspired and motivated about their future – from saving and investing, to progressing in life, work and business.

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Glossier to Open New Physical Stores in U.S. and Abroad

Retail TouchPoints

DTC beauty brand Glossier is aiming to reclaim its physical retail presence as the world begins to emerge from the throes of the pandemic, with plans to open new stores in 2021 and 2022. Glossier Founder and CEO Emily Weiss wrote on its site that the brand is “ready to exist again in 3D,” revealing that the company will open three all-new permanent stores, starting in Seattle in August 2021, followed by Los Angeles in the fall, London in the winter (its first permanent international flagship) an

Returns 264
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How Wiser Solutions Can Help Distributors

Wiser

Do you help hundreds or thousands of businesses get the tools, materials, and products they need to serve their customers? Are you the link between manufacturers, retailers, and wholesalers to improve relationships and keep the wheels of commerce spinning? If so, then you’ve definitely experienced a few hiccups along the way—perhaps a breakdown in communication, supply chain issues, or a disruptive event (like COVID-19).

Wholesale 143
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“Tipping point”: Why Coles is pumping millions into tech

Inside Retail

Coles’ decision to up capital investment in FY22 to $1.4 billion is focused mainly on improving efficiency within the business, primarily through automation. At Coles’ Strategy Day on Thursday, the company said this will account for about 60 per cent of capital expenditure (capex), while 20 per cent will go towards 50 store renewals and 20 new stores.

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Sports Direct opens new London flagship

Retail Focus

Sports Direct is reopening its flagship store, following a £10m refurbishment. Located in the heart of London has undergone a complete overhaul with a modern, innovative, and sleek new look that brings the brand’s elevation strategy and fresh approach to the iconic retail space. Th e store , whic h firs t opene d i n 2014 , span s ove r 50,00 0 sq. ft. an d wil l b e th e pinnacl e o f Sport s Direct’ s retai l offering.

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Innovation is Just the Start: Retailers also Require Speed, Scalability and a Shopper-Focused Mindset

Retail TouchPoints

Times of crisis such as the COVID-19 pandemic present an excellent opportunity to drive innovation, according to the Connecting The Dots: Driving Change Through Innovation webinar, hosted by NetElixir. Jerry Wind, Professor at the Wharton School at the University of Pennsylvania, laid out three steps retailers should follow to focus their efforts as they develop new ways to improve the business— whether that means pivoting during an emergency or simply perfecting an existing strategy.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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As Fast as One Can Gogh: Turn Sketches Into Stunning Landscapes with NVIDIA Canvas

Nvidia

Turning doodles into stunning landscapes — there’s an app for that. The NVIDIA Canvas app, now available as a free beta, brings the real-time painting tool GauGAN to anyone with an NVIDIA RTX GPU. Developed by the NVIDIA Research team, GauGAN has wowed creative communities at trade shows around the world by using deep learning models to turn rough sketches into stunning scenes.

ATS 142
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Hired the wrong person? Here’s what to do

Inside Retail

It’s a big responsibility and commitment when you’re hiring someone new, and a decision rarely taken lightly. There’s excitement and anticipation about the problems they’ll solve, the extra help they’ll provide or the growth they can help you achieve. As a business leader, optimism, whether it comes naturally or has been learnt, has to be part of how you operate.

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Hublot brings an unique UEFA Euro 2020™ experience to Harrods

Retail Focus

To celebrate their role as Official Watch of the UEFA EURO 2020TM, Hublot is unveiling its Big Bang e UEFA Euro 2020TM connected watch and bringing the celebrations to Harrods. The innovative and experiential installation will take over the Harrods atrium from June 11th to July 11th, and features a dramatic rendering of a football in LED lights which houses the Big Bang e UEFA EURO 2020TM connected watch and immerses the customer into the world of Hublot.

Boutique 204
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Pixel Perfection is Retail’s Missing Ecommerce Link

Retail TouchPoints

Take a moment to step into the shopper’s shoes when they’re shopping. Consider all the different brand messages they are receiving — good and bad. Have you ever clicked on a beautiful ad that led to an outdated, terrible-looking ecommerce site? Or have you seen an ad for a product you were initially interested in that was so poorly designed that you decided to look elsewhere?

Consumer 262
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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66% of Consumers Expect Free Shipping on Every Purchase

Small Biz Trends

A large majority of consumers (66%) expect free shipping on every purchase they make online. An even larger number (80%) expect free shipping when ordering a certain dollar amount on online products. These were some key insights of the Q2 2021 Consumer Trends Report issued by Jungle Scout. Jungle Scout, Amazon research tool providers, conducted an anonymous survey of 1,066 US consumers.

Shipping 141
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Witchery joins GlamCorner amid workwear rental boom

Inside Retail

Garments from Australian fashion brand Witchery will now be available for rental exclusively through GlamCorner’s subscription membership. The deal is a “milestone” for the Australian fashion industry, as it continues to push to be more circular and find ways to reduce its waste footprint, according to Witchery head of marketing Nicky Rowsell. “[We’re] delighted to be aligning with GlamCorner to provide everyday outfitting solutions and 24/7 style to their loyal customers,” Rowsell said.

Fashion 245
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Accelerate and Differentiate with Hybrid Cloud

Cisco Retail

Coming off an amazing Cisco Future Cloud launch, we have now redefined and elevated the scope of opportunity for our Partners. Now what has changed? Well, the last 18 months have made a few things crystal clear…. Work is no longer a place you go to but something you can do from anywhere. Some may never return to the office and be permanently remote.

Returns 138
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Brij Helps Brands Connect Products to Digital Benefits Without Needing an App

Retail TouchPoints

Brij , a platform for connecting physical products to digital experiences, is designed to power one-touch product registration and reorder options. The platform helps brands build tailored digital experiences for each of their products with QR codes that let shoppers register, reorder and view relevant content about the items, anytime and anywhere. The platform can help shoppers access relevant product information without the need for an app.

Returns 258
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Nisa retailers introduce new ÂŁ5 frozen deal

Talking Retail

Nisa retailers are today (23 June) introducing a new £5 frozen deal. The offer is supported by dedicated in-store POS, as well as activity on Nisa’s consumer-facing website and social media pages. The deal includes a Goodfella’s Stone Baked Pizza 452g, McCain Lightly Spiced Wedges 650g, Co-op Garlic Baguettes 2 pk, Birds Eye Wholegrain Nuggets. This story continues at Nisa retailers introduce new £5 frozen deal.

Consumer 137
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Distillery Road Market outlines weekend events to come in 2021

Inside Retail

Upcoming Queensland dining precinct Distillery Road Market has announced it will expand its market offering into weekend markets, allowing a more accessible food-centric experience for visitors. The market-focused offering, which will open in Eagleby, Queensland in mid-2021 , looks to recreate the success of international food marketplaces such as Chelsea Market in New York and Borough Market in London, as well as local markets The Grounds of Alexandria in Sydney and the South Melbourne Markets.

Marketing 244
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Eager to Empower Your Teams? Observe More to Solve More

Cisco Retail

The final blog in our 4 part Connected IT Insights series. If this pandemic has taught us anything, it’s that work is not a place you go — it’s something that you do from anywhere. This looks unlikely to change anytime soon. Our customers will have more employees than ever before permanently working in a remote or hybrid capacity. This has profound implications for teams and what IT can do to empower them.

Returns 137
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10 Good Things You Need to Know About goodMRKT

Retail TouchPoints

Michigan_October 2019. Consumers are demanding authenticity, transparency and social responsibility from today’s retailers. Enter goodMRKT , a new concept store launched by the team at Vera Bradley , that features a curated selection of socially responsible retailers — a collective that is encouraged by a cause and dedicated to doing good. The artfully curated artisan shop opened its doors in Fort Wayne, Ind., in April 2021 and is elevating up-and-coming brands that “dare to make a difference” t

Outdoor 244
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Enabling limitless commerce possibilities for your enterprise

Retail Dive

As consumers embrace online shopping as part of daily life, all companies are trying to figure out how to take advantage of the rise in digital commerce.

Consumer 138
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Adairs pays $45m to fast-track Mocka acquisition

Inside Retail

Adairs will pull the settlement of its acquisition of online furniture firm Mocka forward by a year after the business performed well ahead of expectations. The pureplay business blossomed in the last year due to the ongoing changes to consumer behaviour due to the Covid-19 pandemic – with online furniture and homewares having seen a huge spike in uptake.

Consumer 244
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Preparing for Critical Infrastructure Changes in Australia

Cisco Retail

In light of the recent May 2021 Federal Budget, which puts focus on Cybersecurity, the Australian Government’s increased emphasis on protecting critical infrastructure from cyberattacks is an important step in strengthening our ability to defend the Australian economy and society at large. The Australian Government’s Security Legislation Amendment (Critical Infrastructure) Bill 2020 introduces an expanded and enhanced legislative framework for protecting critical infrastructure and systems of na

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As Ecommerce Booms, Brands Must Boost App Stability

Retail TouchPoints

As a result of the COVID pandemic, the digital experience has become more important for almost every industry over the last year. Lockdowns and social distancing have driven more and more customers to interact with brands via their apps, dramatically accelerating digital transformation. However, 2020 was an inflection point for one sector in particular: ecommerce.

Checkout 239
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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.