H&M joins Zara and Boohoo in charging for online returns
Retail Gazette
SEPTEMBER 19, 2023
H&M has joined fellow fashion giants Zara and Boohoo in charging customers for returning items purchased online. According to the BBC , shoppers at the Swedish fashion retailer now must pay £1.99 to return parcels either in store or online, with the cost taken from their refund. However, returns will remain free of charge for H&M members. Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning An H&M spokesperson told the BB
Let's personalize your content