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30+ Ecommerce Metrics Benchmarks (May 2019)

Store Growers

I use a lot of ecommerce benchmarks in my client projects. For new clients, these metrics offer a great way to put together a plan to set goals and expectations. And with existing clients, benchmarks are good way to see how we stack up against others. But benchmarks can vary between studies for a number of reasons.

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Yahoo’s New Shoppable Ads Support Multi-Retailer Checkout

Retail TouchPoints

Yahoo has partnered with ecommerce enablement software MikMak to offer add-to-cart functionality and ecommerce analytics for advertising campaigns on its properties, which include Yahoo Finance, TechCrunch and AOL.

Checkout 270
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Study: Why AOV Has Ousted CLV as Ecommerce Executives’ Most Valuable Metric

Retail TouchPoints

The past two years have seen a rapid evolution of retailers’ digital operations, and perhaps more importantly led to a dramatic shift in the role that ecommerce plays in the overall shopping experience. We’ve always talked about shipping costs being high if you’re running a successful ecommerce site, but it’s more than that.

Marketing 298
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Digital Marketing Tactics for Uncertain Times

Retail TouchPoints

Average order value : Another important business metric to understand order size and compare that with acquisition costs Return rate : For ecommerce companies, returns can be very costly. And returns impact other metrics like brand loyalty and customer satisfaction and maybe even product quality.

Marketing 312
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How Does Wiser Define Market Listening?

Wiser

It’s hard to set the right price, build the perfect promotion, launch a new product, or otherwise achieve eCommerce success in your market. At Wiser, we define market listening as an eCommerce extraction tool that captures website data on your brand, your prices, your competitors, and other market conditions.

Marketing 148
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Key Takeaways From the Wiser Industry Leaders Brand Panel: Sales Strategy and Technology

Wiser

The panelists also delved into the specifics of setting new benchmarks and KPIs that reflect the current retail environment’s demands. The objective remains to educate, inspire, and engage customers, while also benefiting from the two-way data flow; this facilitates measurement of key metrics such as customer engagement and dwell time.

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TikTok Doubles Down on Community, Creators with New Platform Updates

Retail TouchPoints

based fulfillment centers in a bid to directly challenge ecommerce giants like Amazon and Shopify. The company’s “sales lift” partner NCSolutions (NCS) also reported that TikTok campaigns deliver an average return on ad spend (ROAS) nearly 2X higher than NCS campaign performance benchmarks. Showtimes on TikTok.