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Why retailers view CX as a ‘nice-to-have’ rather than a core driver of revenue

Inside Retail

Despite heavy investment, customer retention hardly improved. After doing a deep dive into data, they discovered that a whopping 80 per cent of customer frustration stemmed from long queues. A simple content overhaul reduced returns by 22 per cent and boosted both CX and profitability.

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Innovative Fashion Business Ideas to Inspire Your Next Venture

Small Biz Trends

Utilize SEO and digital marketing strategies for increased visibility and customer acquisition. Fashion Subscription Boxes Launch subscription services that deliver trendy outfits or accessories to subscribers each month, fostering long-term customer retention. Monetize via sponsorships and affiliate marketing.

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What investors want: The four e-commerce metrics that matter most

Inside Retail

This means not just looking at the cost of the product and the number of units you’re selling, but also being clear on your costs around freight and logistics, tariffs, shipping to customers, warehousing and merchant fees. Know your Return on Advertising Spend (ROAS). No metric is an island.

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Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

Retail Minded

Automation and analytics have made it possible for retailers to identify customer trends quickly and respond in real time. This helps them understand customer needs better and create more targeted marketing campaigns that yield higher returns on investments (ROI).

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Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

Retail Minded

Automation and analytics have made it possible for retailers to identify customer trends quickly and respond in real time. This helps them understand customer needs better and create more targeted marketing campaigns that yield higher returns on investments (ROI).