Retail TouchPoints

OCTOBER 29, 2020

Nspire , a merchandising solutions provider, offers tools that can help retailers implement contactless checkout. Nspire provides shop fittings made to enable the placement of touchless checkout systems anywhere in the store. Once they’re ready, they can then check out without the need for any one-on-one interaction.

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Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

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Inside Retail

JANUARY 24, 2022

However, the past few years have also exposed what online shopping just cannot replicate – human interaction, experiential shopping and social connection. . “We Of course, physical retail has had to undergo a few changes since the first wave of Covid, particularly at entry, payment and checkout.

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VMS

DECEMBER 16, 2022

Systems to erase checkout lines are on the grow, as exemplified by these three new installations: • A Pick & Go store in Munich is Germany’s first fully autonomous, cashier-less supermarket. The new supermarket allows customers to walk in, select their items off the shelves and leave without having to pay at checkout.

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Retail TouchPoints

SEPTEMBER 30, 2020

Walmart has unveiled a reimagined store design, with a new look and feel that focuses on a digitally enabled shopping experience. At the entrance, clean, colorful iconography and a store directory welcome customers and encourage them to download and use the Walmart app while they shop.

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Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. Maximizing that combination of factors can be accomplished at checkout, as long as it’s not stripped of all its goodness.

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Inside Retail

JANUARY 3, 2023

From smart shopping carts and intelligent buying assistants, to dynamic pricing algorithms and inventory tracking systems, retailers will have access to a wealth of powerful tools that enhance their ability to meet customers’ needs and respond quickly to changes in the market. .

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Retail TouchPoints

AUGUST 11, 2023

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. This should give pause to any business that uses checkout tablets.

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Inside Retail

NOVEMBER 7, 2023

Customers can’t go to the shop down the road. CEQ has also introduced an e-market online order system, which enables consumers to order items not available in store, as well as ‘HappyOrNot’ customer feedback kiosks to gauge success. It has also removed confectionary chocolate from its checkout, to further encourage healthier options.

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Retail TouchPoints

FEBRUARY 21, 2024

That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods. In typical gift shops, “you see a lot of things behind glass display cases, but what people are usually looking for is some deodorant or even a hairbrush,” she said. “So

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Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. You should be capable of easily opening up autonomous shops, and it needs to be cost-effective.”.

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Retail TouchPoints

MAY 1, 2023

Each new store will feature self-checkout kiosks, in-store pickup and free clothing alterations. Uniqlo’s parent company Fast Retailing also tested out one of its other brands, GU , with a pop-up shop in New York City’s SoHo neighborhood in fall 2022. Localizing products for the diverse U.S.

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Retail TouchPoints

JANUARY 25, 2021

To mitigate health and safety concerns and deliver on these expectations, retailers are designing touchless shopping experiences with the help of voice and speech recognition technology. Shopping via smart speakers is also is increasing.

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Inside Retail

MARCH 5, 2024

Ease of shopping is essential for customers and something we are always dedicated to improving, whether through our Ikea app and the online customer experience, improvements in payments or reducing waiting times for customers. These actions ensure our co-workers can remain focused on ‘value-add’ engagements for customers.

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Retail TouchPoints

AUGUST 30, 2021

Service Merchandise was a bit more fun than today’s similar IKEA shopping experience because it carried more than mediocre DIY housewares and furniture. (No As the company expanded, it began to open showrooms nationwide, mostly in the vicinity of major shopping malls, which were in vogue in the 1970s. Don’t remember it?

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Retail Focus

JULY 28, 2021

The idea eliminates checkout lines. Let’s consider first the effects of Just Walk Out on retail environments: No checkouts equals 8-12% floor space saved. No checkouts affords a more motivated customer-facing team. Developers and shopping centers can completely rethink their footprints, optimizing cost and potential worth, too.

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Frank Mayer

OCTOBER 12, 2020

While retail stores strategize short-term goals to meet health regulations, maintain stocked shelves, and keep doors open, many are also considering the impact a changed customer mindset will have on today’s brick-and-mortar shopping. More than half surveyed expected their shopping habits to return to normal by next summer.

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Retail TouchPoints

JANUARY 27, 2022

This initial project was focused on convenience and the integration of the digital and brick-and-mortar experiences, including via the optimization of store layouts for easier navigation and the addition of more self-checkout kiosks and contactless payment solutions, including Walmart Pay.

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Retail TouchPoints

NOVEMBER 3, 2021

Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.” To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it.

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Inside Retail

JULY 18, 2021

Aldi says its new Corner Store concept just opened in North Sydney will make it faster and more convenient for city customers to shop for supplies. The Corner Store’s layout differs from other Aldi stores in Australia with simple navigation and self checkouts. Aldi Corner Store self checkouts.

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Frank Mayer

MARCH 22, 2022

With the return of shopping at brick-and-mortar locations, customers’ new normal has pushed businesses to speed up their transitions into the omnichannel market to better bridge the gap between online and in-store experiences. Fewer employees means less workers to provide customer service, man checkouts and more. Enter automation.

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Retail TouchPoints

FEBRUARY 6, 2023

Amazon has paused expansion of its Amazon Fresh supermarkets and Amazon Go checkout-free convenience stores, CEO Andy Jassy told investors on an earnings call. It’s a very large market segment, and there’s a lot of frequency in how consumers shop for grocery.

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Retail TouchPoints

JULY 12, 2023

Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely. Computer vision at the edge would create more personalized shopping experiences that synchronize in-person, online and mobile interactions.

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Retail TouchPoints

FEBRUARY 9, 2022

How to Track a Customer’s Bad Shopping Experience. Abandoned Shopping Carts: If you have a product waiting in your online shopping cart, it might be that the customer has not quite found all the items they are looking for or has started to browse another site.

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Retail TouchPoints

JUNE 29, 2021

In fact, it’s evolved from a futuristic sci-fi concept to a safe option for shoppers to do their daily grocery shopping. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping. Which impulse items are people buying at checkout?

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365 Retail

MAY 1, 2024

This change has moved from traditional shelf displays to digital screens, marking the dawn of a new era in shopping experiences. The Shift to Online Shopping In recent years, there has been a noticeable shift towards online shopping. Mobile Payments and Checkout-Free Shopping The way we pay for goods is also changing.

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Retail Assist

MARCH 18, 2024

AI-Powered Personalisation AI is the driving force behind a retail revolution, empowering retailers to harness the power of AI-driven algorithms to analyse customer data and deliver hyper-personalised shopping experiences.

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Retail TouchPoints

JANUARY 26, 2022

For those not familiar, it’s an enormous structure, and like most auto-centric suburban shopping centers, it’s surrounded by acres of parking spaces. Supreet Barhay: Even before the pandemic, we were looking at ways shopping centers could draw more foot traffic by creating additional places for community and engagement.

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Retail TouchPoints

MAY 4, 2023

What we’re seeing now is the ease of online shopping, including no in-person engagement, seeping into physical stores. Innovation Leads The Way To be sure, these are not your father’s kiosks. Shoppers expect a frictionless experience that they can navigate on their own with no contact.

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Frank Mayer

JANUARY 14, 2022

The Hybrid Shopping Experience. In short, now they can toggle between shopping methods depending on what’s convenient at the moment.”. Expect to see even more demand for this hybrid shopping experience. Kiosks , smart lockers, robots – these solutions have been around for a while,” acknowledges Lesniak.

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Retail TouchPoints

JUNE 3, 2020

In the last few years things like shop and scan and curbside pickup have popped up, but the numbers vary wildly depending on the retailer,” said Shannon Warner, VP of Retail and Consumer Goods at Capgemini Invent in an interview with Retail TouchPoints. Companies shouldn’t force shoppers to engage with any experience that they want to avoid.

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Inside Retail

JULY 17, 2022

We were able to manage the new circumstances that Covid-19 brought about owing to a number of innovations already deployed such as our fully RFID tagged stores as well as 100 per cent self-checkout kiosks with cashless payments, and the RFID-based conveyor system that enables our two-hour island-wide e-commerce fulfilment activities.

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Mass Relators

OCTOBER 11, 2021

s newest store opened here September 28 with many of the amenities that the regional supermarket chain is known for plus new features that modernize the shopping experience. And the chain’s Scan and Go technology lets shoppers use their phones to pay for their items and skip the checkout line. EAU CLAIRE, Wis. — Hy-Vee Inc.’s

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Star Miconics

MARCH 11, 2022

Self-service, or “unattended” environments, are the new expectation, and 2022 will officially be the watershed moment for self-checkout technology, adoption, and innovation. Consumers now expect payment solutions that both anticipate and address their needs no matter where, when, or how they choose to shop. Payments Are Complicated.

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VMS

NOVEMBER 10, 2022

“Becoming the exclusive third-party licensee for Sunglass Hut travel retail stores reaffirms our commitment to delivering the products and concepts travelers have come to expect and continues to make Hudson’s stores some of the most sought-after shopping destinations in the industry,” said Brian Quinn, EVP and Deputy CEO of Hudson.

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Retail TouchPoints

FEBRUARY 21, 2023

Connectivity is critical to driving in-store traffic, providing a seamless shopping experience, fostering a robust brand connection and creating lasting memories. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease.

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Mass Relators

FEBRUARY 7, 2023

Additional in-store offerings include Joe Fresh clothing, a Pair Eyewear kiosk, DSW footwear, a beauty department, and an expanded Candy Shoppe department with premium, novelty and nostalgic selections. Today’s second store opening occurred at the site of a former Bill’s Food Center in Oregon, Wis.,

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