Retail TouchPoints

JULY 14, 2021

To measure this performance, the website must have high conversion rates, low bounce rates and an easy checkout process, rather than a wide range of colors and innovative buttons that bring the focus to homepage attractiveness only. . In the long term, it can turn out to be an extremely costly and time-consuming process.

Payment Services 232

Payment Services Checkout Customer Retention Management 232

Inside Retail

SEPTEMBER 21, 2021

With more consumers shopping online than ever before, thanks in part to the pandemic, which has seen more than 80 per cent go online to buy , it’s more important than ever to have the right shipping process in place. . Shipping options such as delivery redirection, conversational commerce, and flexible payment, are now becoming standard.

Shipping 241

Shipping Merchant Services Payment Services Checkout 241

Inside Retail

FEBRUARY 28, 2022

To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. During this time, Merchgirls defaulted to manually fulfilling orders, requiring in-house staff to manage their bookings individually via phone and email with carriers.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

Retail TouchPoints

OCTOBER 4, 2023

Social commerce channels are a boon for brands because they marry authentic connection with the convenience of native checkout features to create powerful shopping experiences. Combining password-less one-page checkouts with payment systems like PayPal Wallet or Apple Pay can make a significant difference in checkout conversion rates.

Merchant Services 252

Merchant Services Social Commerce Checkout Payment Services 252

Inside Retail

JULY 17, 2022

Decathlon’s Data Lab in Singapore is the latest facet of the brand’s pursuit of innovation and part of its efforts to develop new digital services and incubate data projects, in collaboration with partners such as Sport Singapore, research agencies, and schools.

Payment Services 130

Payment Services Kiosk Checkout Fulfillment 130

I Vend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

Retail TouchPoints

OCTOBER 12, 2020

Although it’s tempting to hunker down — and double down — on time-tested marketing and sales methods, now is the time to rethink and rewire sales, operations, logistics and support. While they often produce higher revenues and improved profit margins, they also represent risk in the form of unsold inventory and expensive returns.

Consumer 163

Consumer Merchant Services Payment Services Shopping 163

Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Program members will be able to earn Target Circle Rewards and save with personalized deals.

Checkout 177

Checkout Returns Shipping Promotions 177

Retail TouchPoints

JULY 29, 2020

To accomplish this, operational models need to be adapted quickly. Predicting what’s to come isn’t easy, but having a robust network infrastructure in place would allow retailers to deploy new services rapidly when they’re ready to add them — regardless of where stores are located, or how long they’ve been established.

Payment Services 183

Payment Services Fulfillment Location Checkout 183

Retail TouchPoints

JULY 11, 2023

” Prime Day Sales that Don’t Happen on Amazon.com Late last year, Amazon unveiled a surprising new service — Buy with Prime , which lets sellers offer all the benefits of Prime membership (simplified payment processing, fast delivery, easy returns) on their own DTC websites. Also, Amazon gets more happy Prime members.

Payment Services 148

Payment Services Shipping Checkout Fulfillment 148

I Vend

OCTOBER 10, 2023

Returns – the forecast is that returns, as ever, will increase during holiday season, but that with smart, customer-focussed returns policies, they can act as a differentiator – the research found that customers value policies such offering Buy Online and Return in Store (BORIS), extended return windows and ‘curated exchanges’ instead of returns.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

JUNE 2, 2023

They are at the cusp of all things digital, which drives us on everything, from payment options to search — and ultimately, from a merchandising platform standpoint. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

Inventory Management 244

Inventory Management Management Fulfillment Supply Chain Management 244

Retail TouchPoints

APRIL 18, 2023

I 100% believe that in five years, people are not going to go to a website that has a list of products and search it and add to cart and checkout,” said Agha, Founder and CEO of Flip in an interview with Retail TouchPoints. To fund this, Flip pulls approximately 15% to 20% from its ad revenue for user payments.

Marketing 253

Marketing Payment Services Beauty and Health Fulfillment 253

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Mass Relators

OCTOBER 25, 2023

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

Checkout 52

Checkout Payment Services Returns Shrinkage 52

Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Third-party fulfillment and logistics companies also have emerged to support the burgeoning direct-to-consumer ecosystem.

Merchant Services 212

Merchant Services Payment Services Fulfillment Shipping 212

Retail TouchPoints

NOVEMBER 26, 2020

That means showing customers high-quality images, answering frequent questions on sales pages, using an FAQ or chatbot for other concerns (like shipping times or costs), and reducing the number of hoops they have to jump through for the checkout purchase. Increase your payment options. Provide information and advice.

Payment Services 190

Payment Services Checkout Shipping Fulfillment 190

Retail TouchPoints

FEBRUARY 6, 2024

The new store also features mobile checkout from anywhere in the store and smart mirrors in fitting rooms that identify the customer’s products, including size and color, as well as offering personalized product or styling recommendations.

Location 211

Location Shopping Fast Fashion Checkout 211

Rain Pros

AUGUST 18, 2023

Efficient logistics ensures accurate and timely order fulfillment of customer orders. Ensure you compare different eCommerce platforms as they feature varying degrees of logistics integration that can impact order processing, shipping and delivery.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

Efficient logistics ensures accurate and timely order fulfillment of customer orders. Ensure you compare different eCommerce platforms as they feature varying degrees of logistics integration that can impact order processing, shipping and delivery.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Retail TouchPoints

JULY 29, 2021

The LVMH -owned retailer did have to play a bit of catch up, though, when it came to omnichannel fulfillment , fast-tracking the roll out of services like BOPIS and launching new innovations such as virtual beauty consultations. It was just a little bit new for me, but clients love it, and they want it.

Social Commerce 278

Social Commerce Checkout Payment Services Clienteling 278

Retail TouchPoints

JANUARY 20, 2022

Other tech integrations that will enable a “seamless and elevated shopping experience” include new inventory management systems , new technology to support customer service and the Amazon One palm recognition payment system for fast checkout. There will be humans working the store too.

Payment Services 215

Payment Services Apparel Inventory Management Department Stores 215

365 Retail

NOVEMBER 20, 2023

Brands maintain control over every aspect of their experience, from their data to the look and feel of their ecommerce sites to their content, catalogue, payments, fulfillment, and delivery and returns experience. The post ESW Joins Adobe Technology Partner Program As Gold Partner appeared first on Retail News and Events.

Merchant Services 59

Merchant Services Payment Services Checkout Fulfillment 59

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 137

Consumer Payment Services Fulfillment Advertising 137

I Vend

JANUARY 9, 2022

Modernised checkout experiences As customers move back into the brick and mortar store, they still want the streamlined checkout experience that they have got used to online. They want fast, easy, contactless payments. 4 Augmented and Virtual Reality As shoppers return to stores, they want a better experience than before.

Payment Services 98

Payment Services Returns Checkout Inventory Management 98

Storis

JANUARY 22, 2024

Retailers are also offering services within their spaces. Buy with Prime” enables Shopify merchants to use Amazon’s payment and fulfillment services. Mobile POS eliminates these friction points while expediting checkout anywhere in a showroom. Take Amazon and Shopify.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Mass Relators

APRIL 20, 2022

Members will have the flexibility to shop from merchants directly, all while enjoying the fast, free delivery, seamless checkout, and easy returns they’ve come to know and love from Amazon.”. Pricing is based on a service fee, a payment processing fee, and fulfillment and storage fees that are calculated per unit.

Merchant Services 52

Merchant Services Payment Services ATS Fulfillment 52

Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” Temu also operates as a manufacturer-to-consumer marketplace and offers a wide range of merchandise, from homewares to apparel.

Merchant Services 200

Merchant Services Drop-Shipping Shipping Payment Services 200

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov. 17 from 3 to 3:30 p.m. NFT, cryptocurrency and metaverse reality check.

Merchant Services 288

Merchant Services Payment Services Consumer Beauty and Health 288

Retail TouchPoints

JUNE 7, 2023

Gen Z wants curation of services, retail stores and food and beverage experiences, since they often spend more on dining than shopping,” said Cegielski. “If Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

Discount Store 255

Discount Store Shopping ATS Payment Services 255

Retail Focus

NOVEMBER 29, 2021

Customer Service – Unless you’re a web designer, building your storefront can be relatively complicated. Look for options that include firewalls and other encryption services. . Versatile Payment Options – Some customers want to pay with a credit card, while others prefer PayPal. that can help.

Fashion 130

Fashion Payment Services Shipping Checkout 130

Mass Relators

JUNE 17, 2022

on a push to turn the streaming TV service into a platform for e-commerce sales. By working with Roku, we’re the first to market retailer to bring customers a new shoppable experience and seamless checkout on the largest screen in their homes – their TV.”. From there, tapping “OK” on the Walmart checkout page places the order.

Payment Services 52

Payment Services Checkout Advertising Fulfillment 52

Rangeme

AUGUST 3, 2021

O]nline grocery shows no sign of slowing down, even as consumers return to physical stores …” 3 Petrak, Lynn. In addition, Walmart’s in-home delivery service puts groceries inside consumers’ fridges, which involves installing a smart device in their front doors. Instacart launches 30-minute delivery service for grocers.

Payment Services 52

Payment Services Fulfillment Checkout Grocer 52

Storis

AUGUST 8, 2018

A user may access product pages, submit payment information and enter details to complete a transaction.”. For Prime users, it’s legitimately a one-click process. So how can you make the checkout process on your furniture eCommerce website as convenient as possible to drive your conversion rate higher? bouncepilot).

Shopping 52

Shopping Home Furnishings Payment Services Checkout 52

I Vend

DECEMBER 1, 2021

One that has everything they need for a happy retailing Christmas, productive operations and the glorious ka-ching of increased profits. Retailers need the ability to operate all their sales channels from a common stock pool. Many of those who leave without purchasing won’t return to the site.

Payment Services 52

Payment Services Point of Sale Fulfillment Checkout 52

Retail Assist

JANUARY 17, 2023

Blending physical and digital to get the basics right will be paramount: from visually appealing displays and signage, tidy shop floors, well-stocked shelves and accurate stock information, efficient queue management of sales, click and collect, returns and service points, to the availability of knowledgeable and empowered retail teams.

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52