Remove Checkout Remove Customer Experience Remove Inventory Management Remove Returns
article thumbnail

How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

For our customers it’s all about breadth.” Hot Topic has found that predictability β€” not necessarily speed β€” is among the most important aspects of the customer experience. Additionally, its products are often delicate and heavy, which makes getting delivery right paramount for a good customer experience.

article thumbnail

Simon Properties Brings More Delivery and Returns Capabilities to Tenants

Retail TouchPoints

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. “Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement.

Returns 217
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Is unified commerce the new holy grail?

Inside Retail

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. How can retailers and brands use unified commerce to transform the customer experience, improve satisfaction, and drive loyalty?

Checkout 246
article thumbnail

Post-holiday returns management: Strategies for Retailers

I Vend

January is the season of returns – the rate at which shoppers bring back goods in the post-holiday returns period jumps by almost 9% * compared to the rest of the year. iVend helps retailers iVend helps retailers optimise their post-holiday returns processing. Read how the best POS system supports efficient returns handling.

Returns 52
article thumbnail

Is Your Wine & Liquor Store Stuck in the Past? Unlock Growth with Integrated POS

I Vend

Here’s some of the key ways that an integrated POS systems for wine and liquor can underpin growth strategies for wine and liquor stores: POS – integrated POS software for wine and liquor stores helps with efficiency at the checkout, enhancing the customer experience and streamlining operations in wine and liquor stores.

article thumbnail

8 Key Ecommerce Automation Strategies That Drive Sustainable and Profitable Growth

Retail TouchPoints

76% of consumers say convenience is a key priority when selecting a retailer, so an automated inventory management process is a critical component of any growing ecommerce business’ success. Automation provides efficiency by consolidating your backend processes and therefore improves the customer experience.

article thumbnail

How technology helps retailers prepare for holiday season

I Vend

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Customer experience – with less discretionary spend, customers are going to be even more influenced by good value, and by retailers who make the shopping experience easier and more engaging.

Checkout 105