Checkout Clienteling Customer Experience Kiosk 
Retail TouchPoints
FEBRUARY 29, 2024
One of the biggest trends of the last three years or so has been the growth of microservices to support a single transaction engine, one that supports the [store] POS, mobile POS, the website and even transactional kiosks,” said Sheldon. You have a few retailers that have had bad experiences, and that’s made it into the national press.”
Retail TouchPoints
FEBRUARY 6, 2023
Another trend, sometimes happening in tandem, is stores creating space and changing their flow patterns in response to the rise of mobile POS and self-service checkout offerings. One trend driven by the rise in ecommerce shopping is a shrinking of the front, consumer-facing area of the store to make more room for back-of-house fulfillment.
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