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How to transform returns from a costly headache into a profit centre

Inside Retail

“Up to 30 per cent of your sales may end in a return, and up to 50 per cent of an item’s original value makes up the return cost, including shipping, warehousing, and labour costs,” explains Tara Daly, senior director of product marketing at Loop Returns. million from customer experience time savings.

Returns 147
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How to transform returns from a costly headache into a profit centre

Inside Retail

“Up to 30 per cent of your sales may end in a return, and up to 50 per cent of an item’s original value makes up the return cost, including shipping, warehousing, and labour costs,” explains Tara Daly, senior director of product marketing at Loop Returns. million from customer experience time savings.

Returns 147
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Tommy Hilfiger Amps Up Circularity Efforts with Resale in the U.S., Rental in the UK

Retail TouchPoints

Both programs are part of the fashion label’s “ Waste Nothing and Welcome All ” initiative, which, among other targets, aims to make Tommy Hilfiger a fully circular brand by 2030. market is packed with circular potential and together with ThredUP we’re hoping to make a long-lasting difference.”. Tommy Hilfiger , owned by PVH Corp. ,

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Three roadblocks to making circular fashion work – and how to navigate them

Inside Retail

Achieving circularity in fashion is similar to the 10-year overnight success story. Yet, the need for a sustainable and ethical future in fashion is necessary, due to the industry’s social and environmental impact, which has already caused substantial damage. We’ve heard and said this before in some form or another.

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Meet the women bringing Latin American fashion to the world

Inside Retail

From Oscar de la Renta, to Carolina Herrera, to Gabriela Hearst, some of the biggest names in fashion are from Latin America. The Latin American Fashion Summit (LAFS) aims to change that. We took the opportunity to ask Tams about the Latin American fashion industry and what sets Latinx designers apart.

Fashion 147
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StockX COO on the importance of fast shipping to improve CX, drive growth

Inside Retail

As the resale market continues to grow, leading fashion and sneaker reseller StockX is taking steps to improve the process of buying and selling authenticated, pre-owned products online. Last week, the Detroit-based company launched Xpress Ship, a new feature that shortens the shipping time for verified items to three business days.

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Christina Stephens: Meet adaptive fashion’s disruptive duo

Inside Retail

In just two years, the adaptive fashion brand Christina Stephens has grown retail revenue fourfold by tapping an underserved market for stylish clothes that meet the unique needs of people with disabilities. Yet, the proportion of beautiful, quality, and on-trend fashion available was vastly lacking.”.

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