Retail TouchPoints

SEPTEMBER 25, 2023

In general, when you’re trying to speed up delivery and still provide a wide assortment of products, that puts the burden largely on inventory, and getting that inventory positioned close to the end consumer. in-stock commitment would take 6X as much inventory as the original 80% calculation — and it’s still not at 100% !

Returns 293

Returns Supply Chain Management Fulfillment Customer Experience 293

Retail TouchPoints

APRIL 15, 2021

Results in other categories included: Sporting goods stores: Up 23.5% YoY; Furniture and home furnishings stores: Up 5.9% YoY; Building materials and garden supply stores: Up 12.1% YoY; Online and other non-store sales: Up 6% month-over-month, up 30.7% YoY; Electronics and appliance stores: Up 10.5%

Home Furnishings 287

Home Furnishings Sporting Goods Merchandise Store Accessories 287

Retail TouchPoints

AUGUST 19, 2022

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” Is it at the price point I’m willing to pay? But consumers aren’t just buying items online and having them shipped to the house.

Consumer 243

Consumer Shipping Management Merchandise Store 243

Retail Focus

FEBRUARY 21, 2024

If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. Retailers must also consider their consumers, and modern consumers are prioritising sustainability.

Shopping 162

Shopping Visual Merchandising Returns Supermarket 162

Retail Minded

FEBRUARY 1, 2024

Retail and 2024 are both in full swing, and both the year and commerce kicked off at the National Retail Federation in New York City in early January. Kicking off the week, I was grateful to return as a judge to the Vendor In Partnership Awards at the iconic Gotham Hall in Midtown. “Retailers should update their merchandising.

Point of Sale 119

Point of Sale Merchant Services Returns Consumer 119

Mass Relators

OCTOBER 17, 2023

WASHINGTON – Reports out today on retail sales in September show that consumers have retained the ability and willingness to spend despite accumulating economic headwinds from higher interest rates and slowing growth, according to the National Retail Federation. unadjusted year over year. • Online and other non-store sales were up 1.1%

Home Furnishings 52

Home Furnishings Merchandise Store Sporting Goods Accessories 52

Retail TouchPoints

MAY 18, 2023

Walmart’s comparable sales growth was likewise strong, at 7.4% , while its ecommerce sales growth of 27% was led by pickup and delivery options. Additionally, groceries have become a majority of Walmart’s annual sales, at 60%. One area where Target made significant progress was cutting back on excess merchandise. in Q1 2023.

Fulfillment 209

Fulfillment Advertising Consumer Management 209

Mass Relators

JANUARY 17, 2024

Consumer spending was remarkably resilient throughout 2023 and finished the year with a solid pace for the holiday season,” said NRF chief economist Jack Kleinhenz. from 2010 to 2019, despite 2023’s slower growth rate compared with the past three years, when trillions of dollars of stimulus propped up consumer spending.

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Retail TouchPoints

JULY 21, 2021

In today’s tech-driven world, retail leaders are focused on using online media and marketing to drive customer engagement. To stand out and scale in an increasingly competitive environment, marketing and CX leaders believe that having a comprehensive digital strategy is key. This floor is meant to be completely open, free play.

Location 228

Location Merchandise Store Apparel Shopping 228

Retail TouchPoints

MARCH 2, 2021

Consumers returned $428 billion in merchandise last year, nearly 11% of all U.S. rose to the challenge, instituting a broad spectrum of solutions such as instant credit for online returns, contactless return drop-off points, extended return periods and in some cases just letting consumers keep the products.

Returns 276

Returns Merchant Services Drop-Shipping Consumer 276

Mass Relators

MARCH 12, 2024

Similarly, when looking at unadjusted year-over-year numbers, increases in the total and core retail measures drop to 2.7% There was an effect at the sectoral level as well, as several categories dropped to negative for month over month and year over year, including furniture, electronics and building supplies.

Sporting Goods 52

Sporting Goods Home Furnishings Merchandise Store Accessories 52

Mass Relators

JANUARY 18, 2023

Consumers shopped in record numbers and retailers delivered positive holiday experiences to inflation-wary consumers, offering great products at more promotional price levels to fit their stretched budgets. The bottom line is that consumers are still engaged and shopping despite everything happening around them.”

Home Furnishings 52

Home Furnishings Merchandise Store Sporting Goods Accessories 52

Retail TouchPoints

JANUARY 20, 2021

How are consumers rating your product? If the key players in any industry are all touting products with the same features and benefits — which most do — how can sales associates help consumers discern which is truly best for them? Experience the buying journey through the eyes of your customer. Did you even show up on the first page?

Customer Experience 258

Customer Experience Fulfillment Consumer Marketing 258

Mass Relators

APRIL 14, 2023

Continued easing of inflation and the overall strength of the job market and wages are keeping the fundamentals of the consumer economy strong and should support their ability to spend on household priorities through 2023. Nonetheless, we are still looking at positive sales growth moving forward in 2023.” year over year.

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Mass Relators

JANUARY 14, 2022

billion in online and other non-store sales (up 11.3%) but excludes sales at automobile dealers, gasoline stations and restaurants, set a new record despite challenges from inflation, supply chain disruptions and the ongoing pandemic. “We Sporting goods stores, up 20.9%. General merchandise stores, up 15.2%.

Sporting Goods 52

Sporting Goods Home Furnishings Merchandise Store Accessories 52

Mass Relators

APRIL 14, 2022

WASHINGTON – Consumers continued to spend in March despite price hikes driven by a four-decade high in inflation, according to economic data released today. The latest Consumer Price Index showed an 8.5% Consumers are adapting and shopping smarter for themselves and their families. General merchandise stores were up 5.4%

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Consumer 52

Mass Relators

SEPTEMBER 15, 2022

WASHINGTON – Consumers’ willingness to spend overcame inflation again in August as more jobs and higher wages helped ease some of the pressure of continuing high prices, the National Retail Federation said on Thursday. As we gear up for the holiday season, consumers are seeking value to make their dollars stretch.

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Mass Relators

MARCH 16, 2022

Retail sales data continues to show impressive consumer resilience,” NRF president and CEO Matthew Shay said. Despite all that’s been thrown at them including inflation, supply chain constraints, market volatility and significant geopolitical events, consumers remain able and willing to spend. unadjusted year-over-year.

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Mass Relators

DECEMBER 15, 2022

Consumers continued to spend on household priorities and holiday gifts for loved ones this November despite continued inflation and rising interest rates,” NRF President and CEO Matthew Shay said on Thursday. Building materials and garden supply stores were down 2.5% Sporting goods stores were down 0.6% from October but up 6.5%

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Mass Relators

DECEMBER 15, 2021

Despite economic headwinds, November retail sales data confirms that consumers continue to spend, as demonstrated by a 14% increase in sales year-over-year,” NRF president and CEO Matthew Shay said. “We We expect demand will remain strong through December, even though consumers started holiday shopping earlier than ever this year.

Sporting Goods 52

Sporting Goods Home Furnishings Merchandise Store Accessories 52

Mass Relators

FEBRUARY 16, 2022

WASHINGTON – The omicron variant, inflation and bad weather in much of the country were not enough to stop consumers from shopping in January, the National Retail Federation reported on Wednesday. On top of that, the enhanced child care tax credit ceased at the end of 2021, impacting millions of families. unadjusted year-over-year.

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Mass Relators

NOVEMBER 16, 2021

“Retail sales data for October reflects the enduring strength of consumers’ finances and willingness to spend as the holiday season gets underway,” NRF President and CEO Matthew Shay said. Today’s numbers show that consumers are getting a jump on their holiday shopping. over the same period in 2020. over 2020 to between $4.44

Shopping 52

Shopping Sporting Goods Home Furnishings Merchandise Store 52

Mass Relators

JULY 16, 2021

Many economists had expected retail sales to fall again in June as consumers took advantage of a reopening economy to spend more on services. Continued growth in June retail sales shows enduring strength in the American consumer,” NRF President and CEO Matthew Shay said. Online and other non-store sales were up 1.2%

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Mass Relators

JUNE 15, 2021

While there are downside risks related to labor shortages, supply chain bottlenecks, tax increases and over-regulation, overall, households are healthier, and consumers are demonstrating their ability and willingness to spend. There is still pent-up demand for retail goods and consumers are likely to remain on a growth path into the summer.”.

Home Furnishings 52

Home Furnishings Sporting Goods Merchandise Store Accessories 52

Retail Geek

AUGUST 20, 2021

In episode 272 we break down the US Dept of Commerce July retail data, and Q2 E-Com data, look at Q2 earnings from Walmart, Target, Home Depot, and Lowes, and discuss a potential Amazon Department store concept. At peak of pandemic, restaurants lost nearly $51B/mo of sales to grocery stores. US Dept of Commerce Data.

Department Stores 98

Department Stores Apparel Drop-Shipping Shipping 98