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Aldi Deploys Computer Vision-Enabled Cashierless Checkout at Chicago-Area Store

Retail TouchPoints

supermarket with cashier-free checkout technology powered by computer vision. ALDIgo, using technology from Grabango , tracks which items shoppers put in their carts; customers can then pay with a credit or debit card or the Grabango app at cashierless pay stations or they can use traditional manned lanes.

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Choice at the checkout – why it matters

Inside Retail

The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. The same research found that 47 per cent of consumers choose different checkout options each time. The rise of small, modular self-checkout devices is changing the game.

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ACCC to conduct enquiry on Australian supermarkets’ pricing and competition

Inside Retail

The pricing practices of Australia’s supermarket near-duopoly are about to the the focus of a year-long enquiry by the government’s competition regulator, the Australian Competition and Consumer Commission (ACCC). The ACCC will examine competition in the supermarket sector and how it has evolved since the previous inquiry in 2008.

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The new Tiktok challenge waging war on the major supermarkets’ pricing

Inside Retail

Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Bunnings is now back in first place.

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Scenes from a Supermarket

Retail TouchPoints

There’s a scene I particularly like where Winger, a harried mother of two, is in the checkout line at the supermarket and finds she doesn’t have enough money to pay for all her groceries, and it’s a perfect example of how not to provide good customer service. Cashier: I don’t think I was treating her badly.

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Scenes from a Supermarket

Retail TouchPoints

There’s a scene I particularly like where Winger, a harried mother of two, is in the checkout line at the supermarket and finds she doesn’t have enough money to pay for all her groceries, and it’s a perfect example of how not to provide good customer service. Cashier: I don’t think I was treating her badly.

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Rage against the machine: Will more grocers ditch self-checkout?

Retail Gazette

Last month Booths axed its self-service checkouts in all but two of its 28 stores, claiming the move was in response to customer demand. The supermarket insisted the change helped it keep its “warm northern welcome” and that having manned tills was better for shoppers. Why did Booths remove its self-service checkouts?

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