Retail TouchPoints

SEPTEMBER 1, 2023

There’s a scene I particularly like where Winger, a harried mother of two, is in the checkout line at the supermarket and finds she doesn’t have enough money to pay for all her groceries, and it’s a perfect example of how not to provide good customer service. Cashier: I don’t think I was treating her badly.

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Retail TouchPoints

MAY 9, 2024

This is the second part of our two-part series, “From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” In part one we went beyond the headlines to uncover the reality of the self-checkout situation. So let’s take a look at where fully autonomous retail solutions are working, and where they aren’t.

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Inside Retail

NOVEMBER 20, 2022

Essentially, shoppers could walk in, scan a QR code from their Amazon mobile app at a turnstile, add their items to their baskets within the store, and just walk out when they were finished. All the payments would be done automatically. Data security and privacy are a central aspect in the development and operation of the system.

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Inside Retail

JANUARY 31, 2022

Last month, global supermarket brand Aldi opened its first checkout-free supermarket to the public, following an in-house trial, allowing customers in Greenwich, London, to walk in, pick up their groceries, and walk out without going to a till. Aldi also has staff on hand to verify a customer’s age physically if need be.

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365 Retail

SEPTEMBER 21, 2021

Aldi is trialling its first checkout-free store to allow customers to shop at the supermarket and exit without the need to pay at a till. The discount supermarket chain said the store is in London but declined to give further details of the location of the trial site.

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A1 Retail

MAY 14, 2024

Portuguese company Sensei, a provider of autonomous store technology, is strengthening its presence and positioning in the Italian market with the opening of the country’s second autonomous supermarket. The post Sensei expands in Italy with the opening of its second autonomous supermarket appeared first on A1 Retail Magazine.

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Retail Minded

NOVEMBER 8, 2022

Although self-service checkouts were first introduced in 1986 , they are still far from perfect. University of Leicester’s Adrian Beck, a retail finance expert, estimates that moving half or more of transactions to self-service pushes losses 77% higher. Frictionless checkout makes shopping seamless for everyone.”.

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365 Retail

FEBRUARY 1, 2022

Asda has announced it will be the first supermarket to trial an automated age verification solution at self-checkouts which aims to make it easier and quicker for customers using this facility. Shoppers purchasing alcohol can simply look at a camera to verify their age before completing their purchase.

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Retail TouchPoints

APRIL 17, 2023

While most supermarkets prioritized developments that facilitated COVID-era shopping behaviors like grocery delivery, curbside pickup or self-checkout, grocery shoppers are now looking for improved in-store experiences. What experiences are you looking for at the grocery store? For many, it has worked.

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I Vend

AUGUST 10, 2021

The COVID surge for supermarkets The pandemic hit many retailers hard, with stores shut and high streets deserted. According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers.

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Mass Relators

OCTOBER 26, 2023

announced it has expanded shopping access for participants of SNAP, the Supplement Nutrition Assistance Program, who now can make electronic EBT payments when ordering for curbside pickup or home delivery. The company also participated in a USDA pilot testing EBT payment acceptance during the pandemic. CINCINNATI — The Kroger Co.

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365 Retail

APRIL 27, 2023

It’s fair to say that self-service checkouts are not universally popular with shoppers. Is this because, as shoppers, we much prefer to see a person at the till? We choose the self-checkout to avoid the queue, only for a machine to block us, requiring an attendant to intervene and override. billion in 2022 to $12.01

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Retail Focus

APRIL 3, 2023

Not only were dial-up connections painfully slow , but there was no secure way to make payments. At the time, cash was still king, and people were reluctant to trust any online transaction. The company went from a peer-to-peer banking disruptor to THE trusted name in online payments. By 2022 revenues were up to $27.5

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Retail TouchPoints

APRIL 3, 2024

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports. The company already had moved the JWO unit out of its retail group and into its AWS cloud computing division.

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Retail TouchPoints

OCTOBER 4, 2023

according to reporting in Supermarket News and other outlets. The 3,800-square-foot Puyallup store is equipped with the Amazon Just Walk Out cashierless checkout technology and offers grab-and-go food as well as a made-to-order kitchen serving breakfast, sandwiches and wraps. The opening, which took place Sept.

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Retail TouchPoints

NOVEMBER 30, 2021

In another first, customers access the checkout solution via the Sainsbury SmartShop app rather than the Amazon app, meaning they can use an interface they already are familiar with. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019.

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365 Retail

NOVEMBER 29, 2021

It opened the store in Holborn, central London, on Monday, yards away from similar checkout-free stores from Amazon and Tesco. Sainsbury’s has opened a checkout-free store in central London (Sainsbury’s/PA). With no tills, no checkout lanes, and no self-service scanners, we can’t wait to hear how busy Londoners enjoy the experience.”.

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365 Retail

DECEMBER 12, 2023

Taken together, these merchant signings represent thousands of new places that now accept American Express Card payments. In the retail sector, American Express has signed acceptance agreements with discount retailer Savers , which operates around 500 stores nationwide.

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365 Retail

OCTOBER 11, 2022

A new study from FIS ® (NYSE: FIS), shows how the shopping preferences of younger UK consumers have shifted as adoption of embedded finance services reaches mainstream usage among Millennials and Gen Zs, while their older counterparts are less engaged with newer, digitally-oriented financial experiences.

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I Vend

AUGUST 17, 2022

Supermarket shopping is, for the vast majority of consumers, an essential. So what supermarket shoppers want above all is convenience. iVend Retail for Supermarket. iVend Retail for Supermarket. Learn how we’re helping supermarket retailers around the world. Read more Top priorities for grocery shoppers.

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365 Retail

JUNE 21, 2021

Tesco is set to launch its first checkout-free store following a successful trial for staff at its head office over the past year. Some commentators had raised concerns that supermarkets would take a hit from the reopening of non-essential retailers, and with restaurants, bars and cafes welcoming back customers in the past two months.

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Indigo 9 Digital

AUGUST 2, 2022

A Hema supermarket in China. In the United States Amazon has made the most significant advances in creating tech enabled retail stores with its Just Walk Out technology that allows customers to skip the checkout. Three years earlier in 2015, eCommerce giant Alibaba opened its first Hema supermarket in China. Scan and go.

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365 Retail

DECEMBER 12, 2023

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviours, reduces operational costs, improves profitability, and powers revenue growth strategies. The new business models supported by autonomous capabilities provide a compelling value proposition for consumers.

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Retail Gazette

JANUARY 10, 2024

Retail Gazette takes a look at the key trends industry experts believe will shape retail in the year ahead. However, retail consultant Nick Bubb warns that growth for the big supermarkets is “likely to be more subdued” in 2024 as the boost from grocery inflation falls away.

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Inside Retail

APRIL 29, 2021

It’s not surprising that Amazon has done really well,” Jason Pallant, a senior lecturer in marketing at Swinburne Business School, told Inside Retail. They are now so big and so powerful that Amazon is the default,” Nathan Bush, director of e-commerce strategy at eSuite, told Inside Retail. They are now the default’. billion in 2019.

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Inside Retail

APRIL 25, 2023

Rather, it is in constant flux, with innovations shifting the way that industry players operate, and changing the way that consumers and traders interact with one-another. Now, all retailers will be incorporating AI into multiple parts of their business operations.”

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365 Retail

MAY 24, 2023

But it was decades in the making, born by the grocery sector’s need to bust long checkout queues. Schnucks, one of the largest privately held, family-owned US supermarket chains is transitioning from the traditional 1D barcode made up of lines and spaces and moving to 2D barcodes. Learn more about barcode technology here and here.

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Inside Retail

JUNE 3, 2021

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. I suspect they’ll progress that across their fleet of stores in the coming years,” Mortimer said.

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Mass Relators

DECEMBER 13, 2021

SAN FRANCISCO — Buoyed by the recent boom in omnichannel retailing, Instacart is redoubling its efforts to cement a central role in the marketplace, extending existing relationships with retail partners, establishing new ones, and expanding the scope of activities to include services that directly touch what goes on inside the store.

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Mass Relators

AUGUST 12, 2021

During the weekend celebration, all 170 locations of the supermarket chain will be giving away $25 gift cards to random customers every hour between 11 am and 6 pm. family of brand products when they enter their Digital Deals ID at checkout. Davis with a $600 down payment. Customers will receive 10% off Stater Bros.’

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Inside Retail

NOVEMBER 1, 2022

At first, it seemed like Asia might get off lightly – most governments and professional economic forecasters in the region said so – but cost of living pressures are rising across the continent, with food, energy, rent and labour costs now all key drivers of retail price inflation. per cent, so you can see how this has retailers worried.

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Rangeme

AUGUST 3, 2021

Let’s look at 2021’s top grocery tech trends and how they’re reinventing global grocery. Supermarket News. In addition, Walmart’s in-home delivery service puts groceries inside consumers’ fridges, which involves installing a smart device in their front doors. Instacart launches 30-minute delivery service for grocers.

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I Vend

MARCH 11, 2024

Higher spend – 52% of shoppers ** say that they spend more when they shop at a store where they are loyalty members. The benefits of customer loyalty don’t stop at increased revenue – loyalty also helps to generate higher profit margins too. Brand ambassadors – they love the brand so much they tell others.

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I Vend

FEBRUARY 15, 2024

The principle, brainchild of Italian economist Vilfredo Pareto at the end of the 19 th century, is why retailers find that roughly 80% of their revenue comes from 20% of their customer base. Higher spend – 52% of shoppers ** say that they spend more when they shop at a store where they are loyalty members.

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Mass Relators

SEPTEMBER 14, 2021

GRIMES, Iowa — A new Hy-Vee supermarket that opened here on Tuesday is billed as the “the company’s first entirely reimagined grocery store,” with expanded dining options, digital shelf tags and kiosks, and in-store specialty departments offering everything from shoes to fitness equipment.

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V Count

JULY 9, 2021

According to a study by EPSON, 56% of consumers say that fast payment and short queues are critical to “positively influencing their perception of a retail brand.”. Queues don’t particularly have a price tag, but that doesn’t mean that they don’t come at a cost to companies. Poor customer queuing and lost revenue. Lower Costs.

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CJ Retail Solutions

FEBRUARY 23, 2021

We’ve got used to gelling our hands as we enter supermarkets, and there’s no reason to think that will stop this year. Physical screens, usually transparent, have been erected in self-service POS stations, checkouts and security areas, and where deli counters have reopened, some form of screening has been included.

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