Inside Retail

APRIL 4, 2024

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. You can download it here. I had no preconceived notions of how things should be done – either in product or in marketing.

ATS 130

ATS Marketing Apparel Management 130

Inside Retail

APRIL 9, 2024

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. You can download it here. This can be seen in Miss Amara’s renowned free styling service, which Bertini refined, leading to an increase in both demand and conversion.

Customer Experience 130

Customer Experience Checkout Returns Consumer 130

Retail TouchPoints

SEPTEMBER 8, 2022

Retail crime is on the rise, and it’s affecting companies of all sizes. The National Retail Federation (NRF) estimates that organized retail crime cost stores an average of $1 billion in sales in 2020, up more than 50% over the last five years. Retail Crime is a National Issue.

Loss Prevention 298

Loss Prevention Store Layout ATS 298

Inside Retail

MARCH 18, 2024

With Gen Z now dominating the ranks of Australian retail workers, traditional learning models are failing to deliver for businesses. Now retailers are turning to new digital techniques that boost retention – and their bottom lines. It also helps retailers identify knowledge gaps among their staff.

Promotions 130

Promotions Returns ATS Management 130

Retail TouchPoints

OCTOBER 5, 2021

There has never been a generation quite like Gen Z, and retailers need to recruit them now to bring their valuable insights and skillsets into their corporate culture. I think it’s important to emphasize that it’s not only about money. While they love technology, at the same time they crave human connection.

Management 328

Management Fulfillment ATS Consumer 328

Retail TouchPoints

SEPTEMBER 14, 2021

Yet, for many retailers, this holiday season is proving worrisome despite forecasts predicting sales will be very strong. A July survey by consulting firm Korn Ferry revealed that 51% of retailers were having moderate trouble hiring, with 36% facing significant challenges. Put a Maniacal Focus on Existing Employees.

Business Communication 258

Business Communication Management ATS 258

Inside Retail

JANUARY 16, 2024

The head of the next-generation design brand discusses how his family business, a small hospitality supplier in the back streets of Perth, grew to be a vanguard in importing iconic contemporary designed products for homes and businesses. When I took over the business it was very small and I changed the whole way in which we work.

Wholesale 130

Wholesale Shopping Management Marketing 130

Inside Retail

AUGUST 14, 2023

There’s no need to remind anyone of the cost-of-living crisis, inflation woes and fear of looming recession – it is all too real with more than 50 per cent of Australians struggling financially and not making enough each month to make ends meet. And it starts with your people. Translation to those at the coalface can be lacking.

Customer Experience 130

Customer Experience Employee Engagement Marketing Management 130

Inside Retail

OCTOBER 11, 2021

Australia’s travel retailers are counting down the weeks until international borders are scheduled to reopen next month, after 20 long months of isolation from the rest of the world — bar an all-too-brief travel bubble with New Zealand. We’ve not only copped it because of international borders, the state borders compounded it.

Promotions 246

Promotions Returns Accessories Management 246

Inside Retail

DECEMBER 13, 2023

Australian brands appear to be in demand in global retail, attracting substantial interest from both domestic and international investors, who have splashed out huge dollar sums to acquire some of the country’s most successful businesses. And these are just some of the latest examples. million plus 23.3 million shares of a.k.a.

Beauty and Health 246

Beauty and Health Marketing Management Consumer 246

Retail TouchPoints

JANUARY 11, 2022

The COVID-19 pandemic accelerated many things in the business world, but one item that temporarily fell off the priority list was sustainability. There are a multitude of internal and external factors motivating action, including the desire to protect their company’s reputation ( 50% ) and even to reduce costs ( 35% ).

Consumer 317

Consumer Merchant Services Fashion Accounting 317

Inside Retail

JANUARY 12, 2022

An already beleaguered retail industry is being pummelled by Omicron. Here is what they had to say about how the variant is affecting their business and why it’s different from previous waves. The biggest impacts of Omicron on business. It goes on and on. In essence, it’s a lockdown, only far more chaotic.

Dead-Stock 264

Dead-Stock Drop-Shipping Outdoor Returns 264

Inside Retail

JULY 7, 2022

While the future is looking brighter for SMEs, you’re likely facing one big challenge – you’re in dire need of staff, and when you do find them, you need to onboard them efficiently. It can be an admin-heavy and time-consuming activity, and if not done right, might leave your business vulnerable to non-compliance liabilities.

Accounting 130

Accounting Returns Management Consumer 130

Retail TouchPoints

AUGUST 1, 2023

Founder Sam Walton used the Martin store to test new concepts and ideations that have since become key differentiators for the retailer. Our explicit mandate is to [dig into] uncertainty in nascent technologies, uncertain adaptations into retail, but also uncertain business models. Since its formation in 2017 , Store No.

Consumer 246

Consumer Customer Experience Marketing Fashion 246

Inside Retail

AUGUST 7, 2023

Diversification and finding a strategic advantage has seen the brand increase its number of stores more than tenfold since the beginning of the millennium, and founder Jack Gance anointed as this year’s Australian EY Entrepreneur of the Year. And when we came out with Le Tan, they bought it sight unseen effectively.” “If

Beauty and Health 130

Beauty and Health Returns Checkout Wholesale 130

Inside Retail

AUGUST 16, 2021

Coronavirus updates for small businesses are changing rapidly as the federal and state governments roll out the vaccine strategy and respond to ongoing COVID-19 outbreaks. SmartCompany answers seven questions related to vaccines, business support and rent relief. What changed over the weekend about mandating vaccines among workers?

Payment Services 130

Payment Services Management ATS 130

Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. The retailers that have done that well clearly come through on this list.” Food retailers were assessed and scored based on five key criteria: 1.

Visual Merchandising 263

Visual Merchandising Customer Experience Consumer Location 263

Retail TouchPoints

OCTOBER 27, 2020

For retail operations, the on-demand pay benefit has moved past the early adoption phase into mainstream acceptance. How do you know what is the best on-demand pay platform for your retail business? With dozens of providers out there, it’s important to look for one that meets the needs of your business.

Shopping 218

Shopping Finance Accounting Customer Experience 218

Retail TouchPoints

AUGUST 3, 2020

What about retail, especially the brick-and-mortar variety? While many are wondering if large retailers like Macy’s, J.Crew and Neiman Marcus will retain their premiere places in malls, few are considering whether the world of direct-to-consumer or DTC will also stumble in this changed retail landscape.

Outdoor 299

Outdoor Beauty and Health Marketing Advertising 299

Inside Retail

JANUARY 24, 2023

Inside Retail : I know Jag celebrated its 50th anniversary last year. I started in this role at the start of 2022, and for me it was about setting the brand intention for the future and building the right foundation. It wasn’t a brand relaunch, but rather a reset to go back to the core and ask, ‘What do we stand for?’

Boutique 130

Boutique Department Stores Marketing Fashion 130

Retail TouchPoints

SEPTEMBER 22, 2020

All retail businesses felt the aftershocks of COVID-19 — whether in the form of stalled business, forced layoffs or seismic shifts in consumer behaviors. We can collect a lot of data about customers, where they’re visiting from and from what marketing channel, and really tie it together,” Zak said. “We

Boutique 246

Boutique Department Stores Planning Consumer 246

Clover - Retail

MARCH 29, 2024

Improving retention and lowering turnover in retail starts with a strong recruiting process. In this guide, learn how to attract talented retail professionals and set them up for success as part of your business team. What sales volume do you expect at specific times, and how fast do you want to be able to serve customers?

Planning 52

Planning Employee Engagement Inventory Management Point of Sale 52

Inside Retail

JUNE 27, 2022

Originally held in commemoration of the Stonewall Uprising – when hundreds of LGBTQIA+ people in New York City fought back against police persecution – Pride is now a global phenomenon , and increasingly celebrated in Australia and other countries in the Asia Pacific. But it hasn’t always been easy, and I know it’s not the same for everyone.

Management 130

Management Marketing ATS 130

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. She wore it and the retailer got blasted with traffic.

Payment Services 272

Payment Services Customer Experience Consumer Advertising 272

Retail TouchPoints

JUNE 8, 2020

Apparently, growth is a hard habit to break — even when a pandemic forces the shutdown of every one of your 465 locations. Hand & Stone Massage And Facial Spa is the kind of high-touch business that you’d expect to be paralyzed by COVID-19. Todd Leff: It was an interesting time, right at the height of the financial crisis in 2009.

Location 205

Location Finance Consumer Promotions 205

Retail TouchPoints

JULY 16, 2020

“I think that that people are sort of leaning into the fact that we’re not going to get things to be the way that we want them as soon as we’d like,” said Ericka Podesta McCoy, CMO at Resonate in an interview with Retail TouchPoints. Contactless Is Important, But Don’t Let It End At Curbside Pickup.

Returns 306

Returns Apparel Store Layout Specialty Retailers 306

Inside Retail

SEPTEMBER 27, 2022

These are some of the words that might describe a manager’s feelings when a direct report resigns. Finally, there is no corporate consequence for doing a poor job of onboarding. It’s not induction. It’s not orientation, and it’s not training. Exasperated. Overwhelmed. Frustrated. But what is onboarding?

Management 147

Management ATS 147

Inside Retail

JUNE 22, 2022

It was a meeting of minds to foster collaboration and cross-industry alliances to accelerate the transition to a net positive industry. Fashion is about change, you can let it happen, or you can make it happen. Truong explained that Nike is a company that can make change at scale. Sustainability rules.

Fashion 130

Fashion Apparel ATS Planning 130

Inside Retail

JUNE 27, 2022

Inside Retail : Tell me the story behind Brava and why you decided to focus primarily on D cup and up. Lin Windram: It was because of our own experiences. One day, we were ready to have a business together. We were both doing other things, but we were ready. It wasn’t for a 15-year-old girl.

Department Stores 130

Department Stores ATS Promotions Accessories 130

Inside Retail

JANUARY 10, 2023

“No one understands what it means. It’s such a boring word. Buying sustainable fashion doesn’t mean consumers should go hell-bent into the shops, because there’s still huge [environmental] impact that comes with that piece of clothing,” she tells Inside Retail. That is actually what we need to do.”.

Fashion 130

Fashion Apparel Consumer Marketing 130

Independent Retailer

MARCH 30, 2021

Things are finally starting to look up from the dark depths of the COVID-19 pandemic. Guidelines including indoor capacity and mandatory facial coverings are lightening up, so retailers can soon expect to go back to the normal shopping patterns. The details for each county can be found on the California government’s website.

Shopping 98

Shopping Outdoor ATS Checkout 98

Small Biz Trends

JULY 8, 2021

What do the latest retail statistics tell us about retailing in 2021? We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. Retail Statistics: The Big Picture. Retail Statistics: The Big Picture.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Wiser

OCTOBER 2, 2020

Do have questions around how to improve in-store execution? How to get better visibility into retailers? What can be done to optimize shelf conditions such as availability, planogram compliance, display compliance, and more? I’m Phil McGrath, the vice president of business development.

Consumer 148

Consumer ATS Merchant Services Outdoor 148

Indigo 9 Digital

MARCH 17, 2022

With online shopping the options for where you can purchase products and services are endless. But look around, if Nike or McDonald’s can acquire a large customer base so can you. So what will it take? We often think it’s more complicated when our hard work isn’t paying off. As long as you can measure it."

Beauty and Health 90

Beauty and Health Promotions Shopping Marketing 90

Theatro

MAY 19, 2022

Frontline teams can achieve more when they are enabled to collaborate as OneTeam. Without risking significant upfront capital to purchase expensive handhelds, this case study demonstrates how one retail chain leveraged Theatro to fully connect their frontline and enable them to collaborate as OneTeam to achieve business success.

Store Operations 98

Store Operations Customer Experience Planning Management 98

Retail Geek

JANUARY 12, 2024

2023 Predictions Recap Jason : At least 2 retail bankruptcies (besides Party City) Yes BNPL Consolidation (Klarna, Affirm, Afterpay. No Shopify launches an ad product such as a retail media network Yes Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. Here is a video for those interested.

Drop-Shipping 59

Drop-Shipping Apparel Shipping Fast Fashion 59

365 Retail

JUNE 8, 2023

Today, Adobe announced new research that demonstrates how brands can successfully navigate economic uncertainty by leading in three key areas their customers and employees value most: delivering personalised experiences, innovating to stay ahead of expectations, and running their businesses responsibly.

Customer Experience 52

Customer Experience Consumer Accounting Marketing 52