Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. Katie Thomas, Lead, and Tanya Moryoussef, Manager, Consumer Practice, Kearney Consumer Institute : “ Splurges aside, inflation is definitely a concern among consumers. Prediction 5: Holiday 2022 Will Be a True Glimpse of Post-COVID Retail.

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Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Retail TouchPoints

SEPTEMBER 15, 2021

Supply chains came under intense scrutiny with the advent of COVID-19 as new safety protocols, worker shortages in manufacturing countries and a range of shipping delays slowed the global movement of goods. Hal Lawton, President and CEO of Tractor Supply Company , will be the opening keynote speaker on Monday, June 20.

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Fulfillment Shipping Planning Management 220

Cisco Retail

JULY 25, 2022

ISTELive 2022 has come and gone. Webex is quick to implement and adopt thanks to ease of scheduling with open APIs, LMS integration that comes with the application at no additional charge, and the artificial intelligence capabilities to start and manage meetings. It was phenomenal to be back in person. ISTE On-Demand.

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ATS Shipping Management Planning 95

Retail TouchPoints

JANUARY 21, 2022

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. 16-18 at New York City’s Javits Center. One of the things we had to do as a management team, and me personally, was put our people at the center of everything. Leadership Lessons.

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Returns Social Commerce Consumer Shipping 253

Retail TouchPoints

NOVEMBER 30, 2023

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider.

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Shipping Returns Customer Experience Management 241

Retail TouchPoints

FEBRUARY 8, 2024

At Misfits Market, we’re always looking for ways to reimagine the food system and eradicate food waste by finding value in places others don’t look,” said Abhi Ramesh, Founder and CEO of Misfits Market in a statement. Misfits Market purchased Imperfect Foods in September 2022.

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Independent Retailer

OCTOBER 11, 2022

Key Tips When Searching for Freight Shipping Companies Additional factors that wholesale companies should keep an eye out for. With shipping challenges continuing to disrupt the retail industry, it is crucial for wholesalers to find the right freight shippers to keep business moving. percent CAGR from 2022-2027.

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Shipping Wholesale Management ATS 87

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. More Mobile Deployments for Store Associates and Managers Mobile solutions empower managers to get out of stores’ back offices and onto the floor.

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Retail TouchPoints

JULY 11, 2022

The 2022 wedding season is expected to be a record breaker, with an estimated 2.6 After all, no one wants compliance obligations to bog down your business, especially when you are at your busiest. After all, no one wants compliance obligations to bog down your business, especially when you are at your busiest.

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Jewelry Shipping Returns Consumer 225

Retail TouchPoints

FEBRUARY 14, 2024

Express’ ability to avoid bankruptcy hinges on whether its lenders will agree to provide more liquidity or loosen repayment options, and whether the company’s vendors will continue shipping goods without tightening payment schedules, the sources told WSJ. million in Q3 2022. In Q3 2023, which ended Oct.

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Apparel Shipping Brand Management Fashion 240

Retail TouchPoints

JANUARY 10, 2023

Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. Dashers will send confirmation photos to consumers when they drop off the items at the designated store. “We retailers in 2022, $816 billion , or 16.5% , was returned.

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Inside Retail

MARCH 15, 2022

After two years of riding a rollercoaster of challenges from delivery delays to quickly pivoting to online initiatives, Witchery managing director Simon Schofield is hopeful about the future of the business, with the re-emergence of large-scale fashion events, the introduction of greater diversity and new shopper behaviours.

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Planning Fashion Shipping Management 130

Retail TouchPoints

FEBRUARY 2, 2024

In 2022, stifling temperatures and drought shrank water levels along Europe’s Rhine River, a waterway relied on by much of the continent. Some ships had to reduce their loads by as much as 75% so they could traverse the shallow waters, which strained the supply of many materials including coal, chemicals, iron ore and other metals.

Supply Chain Management 250

Supply Chain Management Shipping Management Planning 250

Retail TouchPoints

JANUARY 25, 2022

In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. As we navigate an interesting year of retail revival, now is the perfect time to make some small shifts and shrewd strides forward into 2022.

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Management Marketing Customer Experience Inventory Management 245

Retail TouchPoints

APRIL 26, 2024

. “Our customers have been delighted by the launch of Toys ‘R’ Us in WHSmith stores, so we are excited to have signed a new exclusive agreement which extends our partnership with the brand,” said Sean Toal, Managing Director at WHSmith High Street in a statement. Retail Group , as well to cruise ship and airport locations.

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Shopping Location Shipping Brand Management 182

Retail TouchPoints

MAY 3, 2022

With more investment on the table, it is more important than ever for brands to take stock of their own businesses and changes occurring at Amazon to successfully navigate their annual negotiations. Avoid this at all costs. of the United States’ net digital ad revenue, according to Insider Intelligence. Know the Numbers.

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Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Unemployment is at 3.5% in an interview with Retail TouchPoints.

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Fulfillment Shipping Supply Chain Management Consumer 244

Retail TouchPoints

AUGUST 7, 2023

The service, which debuted in November 2022, now provides message-based consultations in 34 states and video visits nationwide. Customers can use Amazon Pharmacy and get their prescription with free shipping or choose another pharmacy. “As And, they can see the cost before they start the visit.”

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Shipping Management Location Planning 200

Retail TouchPoints

SEPTEMBER 22, 2022

Inflation and the threat of recession are defining aspects of the 2022 holiday season, but the potential bad news will do little to dampen a potentially successful — if not extraordinary — season. This year is all about margin and profitability,” said Rob Garf, VP and GM, Retail at Salesforce in an interview with Retail TouchPoints. “

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Promotions Fulfillment Inventory Management Drop-Shipping 230

Inside Retail

OCTOBER 18, 2021

All trends are pointing to an acceleration of e-commerce in 2022, making right now a critical time to prepare for the challenges and opportunities ahead. We cover everything from shipping automation to attracting reviews and brand communications through emails and SMS.”.

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Shipping Checkout Merchant Services Customer Experience 147

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Payment Services Checkout Drop-Shipping Customer Retention 259

Small Biz Trends

JULY 21, 2022

Best Antivirus Protection for Business in 2022. We hope this helps you determine the best antivirus software for your business: Top Pick: Bitdefender Total Security 2022. Runner Up: Webroot Internet Security Complete Antivirus Software 2022. Runner Up: Webroot Internet Security Complete Antivirus Software 2022.

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Payment Services Management Advertising Shipping 128

Retail TouchPoints

MAY 18, 2022

“We’re not happy with the profit performance for the quarter and we’ve taken action, especially in the latter part of the quarter on cost negotiations, staffing levels, and pricing while also managing our price gaps,” said Doug McMillon, President and CEO of Walmart on a call with investors. We can make value into our assortment.

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Retail TouchPoints

JUNE 28, 2023

Having adequate inventory to ship is job one for any ecommerce business. Knowing how much of each item is in stock at any moment, and forecasting how much inventory is needed, are critical components to holiday fulfillment success. Everything from shipping materials to labels to printer ink are very important.

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Fulfillment Shipping Inventory Management Planning 224

Independent Retailer

APRIL 21, 2022

After all, when supply chain management is effective, it is proven to lower a company’s overall costs and boost profitability. Here are six ways brands can beat the supply chain crisis in 2022: 1. Automate Shipping. Ultimately, automating shipping can help your business continue to grow and keep your customers happy.

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Shipping Supply Chain Management Management Promotions 83

Nvidia

JANUARY 4, 2022

During a special virtual address at the show, Ali Kani, vice president and general manager of Automotive at NVIDIA, detailed the capabilities of DRIVE Hyperion and the many ways the industry is developing on the platform. Innovation at Scale. CES has long been a showcase on what’s coming down the technology pipeline.

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ATS Shipping Planning Consumer 145

Retail TouchPoints

FEBRUARY 5, 2024

So it’s a bit surprising that Amazon would be willing — is even pushing — to get rid of that “brand moment” at the point of delivery. Over the last few years, Amazon’s brand recognition has become very nearly absolute while, at the same time, the importance of third-party sellers to its business has increased. and Canada.

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Fulfillment Drop-Shipping Shipping Customer Experience 264

Small Biz Trends

MAY 24, 2022

The arrival of the internet and eCommerce has made shipping an integral part of business operations. Whether you are sending a small or large item, knowing how much it weighs will allow you to manage your shipping costs more effectively. Shipping scales or postal scales can make this possible for you.

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Shipping Outdoor Accounting Management 105

Retail TouchPoints

DECEMBER 5, 2022

million of liquidity available at the end of Q3 2022, including about $92 million of availability under asset-based credit lines, against nearly $1.8 million for Q3 2022, which ended Sept. The retailer had about $121.5 billion in debt. However, the retailer is still struggling on the sales side. Net sales were down 1.6%

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Inventory Management Shipping Management Marketing 270

Indigo 9 Digital

DECEMBER 7, 2022

By Tricia McKinnon While Amazon makes running an eCommerce business look easy, managing online sales is anything but easy. Consumers often don’t feel comfortable buying pants or a shirt just by looking at a picture alone. You may be a size 10 at lululemon and a size 12 at Athleta. Then there’s colour. of purchases.

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Returns Management Shipping Consumer 98

Retail TouchPoints

OCTOBER 4, 2022

Starboard Cruise Services , the LVMH Moët Hennessy Louis Vuitton luxury retail-at-sea company, has promoted Sherrie Day to the role of Global Head of Merchandising. Day’s responsibilities will include managing Starboard’s merchandising strategy worldwide. Day will report to Lisa Bauer, President and CEO of Starboard.

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Promotions Boutique Shipping Shopping 317

Retail TouchPoints

APRIL 28, 2022

There is no doubt that customers value convenience over sustainability, which is why same-day shipping remains a popular delivery option along with the increasing rate of returns in ecommerce. At least 65% of world economies have committed to achieve net zero by 2050. Efficient returns management lowers transportation and labor costs.

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Planning Drop-Shipping Supply Chain Management Returns 243

Independent Retailer

SEPTEMBER 23, 2021

With rising demand, competition to attract and keep ecommerce customers will heat up in 2022. E-tailers will need more than a website to compete in 2022. Driven in part by the growing importance of omnichannel marketing, headless commerce is sure to be among the top web development priorities in 2022. Omnichannel Marketing.

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Shipping Accounting Store Operations Marketing 96

Independent Retailer

AUGUST 19, 2022

Keith Daniels, Partner at Carl Marks Advisors , advises brands to focus on merchandise that turns quickly and has performing margins in order to survive the holiday season. A Helium 10 report also found that the shopping excitement will be high for Halloween 2022, as well as Black Friday and Cyber Monday.

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Shipping Merchant Services Consumer Returns 85

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. in November 2022.

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Retail TouchPoints

SEPTEMBER 26, 2023

Do you have the tools needed to identify Share of Voice (“SOV”) at the keyword level? According to our data, we see that the “second Prime Day” (in 2022 known as the Prime Early Access Sale, in 2023 known as Prime Big Deal Days) was slightly less competitive than BFCM, with 7% less ad spend. What still needs to ship?

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Advertising Fulfillment Shipping Returns 247