Retail TouchPoints

JANUARY 21, 2022

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. Additionally, the NRF Innovation Lab showcased 55 companies displaying everything from autonomous delivery robots and drones to reusable shipping and delivery packaging, 3D, AR and livestreaming solutions.

Returns 245

Returns Social Commerce Consumer Shipping 245

Retail TouchPoints

NOVEMBER 30, 2023

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider.

Shipping 233

Shipping Returns Customer Experience Management 233

Independent Retailer

OCTOBER 11, 2022

Key Tips When Searching for Freight Shipping Companies Additional factors that wholesale companies should keep an eye out for. With shipping challenges continuing to disrupt the retail industry, it is crucial for wholesalers to find the right freight shippers to keep business moving. percent CAGR from 2022-2027.

Shipping 87

Shipping Wholesale Management ATS 87

Retail TouchPoints

FEBRUARY 8, 2024

FBM leverages Misfit Market’s national scale, five state-of-the-art temperature-controlled facilities, warehouse management system (WMS), internal delivery network and relationships with legacy 3PLs. Misfits Market purchased Imperfect Foods in September 2022.

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Fulfillment Marketing Shipping Consumer 226

Retail TouchPoints

NOVEMBER 3, 2021

More Mobile Deployments for Store Associates and Managers Mobile solutions empower managers to get out of stores’ back offices and onto the floor. They also help associates improve efficiency and better manage critical tasks such as checking inventory levels.

Payment Services 324

Payment Services Checkout Fulfillment Kiosk 324

Inside Retail

MARCH 15, 2022

After two years of riding a rollercoaster of challenges from delivery delays to quickly pivoting to online initiatives, Witchery managing director Simon Schofield is hopeful about the future of the business, with the re-emergence of large-scale fashion events, the introduction of greater diversity and new shopper behaviours.

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Planning Fashion Shipping Management 130

Retail TouchPoints

FEBRUARY 14, 2024

Express’ ability to avoid bankruptcy hinges on whether its lenders will agree to provide more liquidity or loosen repayment options, and whether the company’s vendors will continue shipping goods without tightening payment schedules, the sources told WSJ. million in Q3 2022. In Q3 2023, which ended Oct.

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Apparel Shipping Brand Management Fashion 232

Inside Retail

OCTOBER 18, 2021

All trends are pointing to an acceleration of e-commerce in 2022, making right now a critical time to prepare for the challenges and opportunities ahead. We cover everything from shipping automation to attracting reviews and brand communications through emails and SMS.”.

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Shipping Checkout Merchant Services Customer Experience 147

Retail TouchPoints

FEBRUARY 2, 2024

In 2022, stifling temperatures and drought shrank water levels along Europe’s Rhine River, a waterway relied on by much of the continent. Some ships had to reduce their loads by as much as 75% so they could traverse the shallow waters, which strained the supply of many materials including coal, chemicals, iron ore and other metals.

Supply Chain Management 244

Supply Chain Management Shipping Management Planning 244

Retail TouchPoints

JANUARY 25, 2022

As we navigate an interesting year of retail revival, now is the perfect time to make some small shifts and shrewd strides forward into 2022. If shipping is delayed and orders are late, tell your customers. 4) Think Big: Improve supply chain and inventory management. Act small: Use a QR code! The QR code is back.

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Management Marketing Customer Experience Inventory Management 238

Retail TouchPoints

JANUARY 10, 2023

Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. retailers in 2022, $816 billion , or 16.5% , was returned. Dashers will send confirmation photos to consumers when they drop off the items at the designated store. “We trillion sold by U.S.

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Returns Drop-Shipping Wholesale Shipping 229

Retail TouchPoints

MAY 3, 2022

Sometimes brands can get this information from their Vendor Manager (VM), but attempting to run a competitor analysis before going into the negotiation can give brands a better picture of the position they are negotiating from. Brands need to consider not just their numbers but also how they stack up next to their competition in the category.

Accounting 213

Accounting Shipping Management Fulfillment 213

Retail TouchPoints

APRIL 26, 2024

. “Our customers have been delighted by the launch of Toys ‘R’ Us in WHSmith stores, so we are excited to have signed a new exclusive agreement which extends our partnership with the brand,” said Sean Toal, Managing Director at WHSmith High Street in a statement. Retail Group , as well to cruise ship and airport locations.

Shopping 182

Shopping Location Shipping Brand Management 182

Retail TouchPoints

AUGUST 7, 2023

The service, which debuted in November 2022, now provides message-based consultations in 34 states and video visits nationwide. Customers can use Amazon Pharmacy and get their prescription with free shipping or choose another pharmacy. “As And, they can see the cost before they start the visit.”

Shipping 192

Shipping Management Location Planning 192

Independent Retailer

APRIL 21, 2022

After all, when supply chain management is effective, it is proven to lower a company’s overall costs and boost profitability. Here are six ways brands can beat the supply chain crisis in 2022: 1. Automate Shipping. Ultimately, automating shipping can help your business continue to grow and keep your customers happy.

Shipping 83

Shipping Supply Chain Management Management Promotions 83

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.”

Fulfillment 235

Fulfillment Shipping Supply Chain Management Consumer 235

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. One step many retailers can take right away is to eliminate the need for customers to key in the same information more than once.

Payment Services 250

Payment Services Checkout Drop-Shipping Customer Retention 250

Small Biz Trends

MAY 24, 2022

The arrival of the internet and eCommerce has made shipping an integral part of business operations. Whether you are sending a small or large item, knowing how much it weighs will allow you to manage your shipping costs more effectively. Shipping scales or postal scales can make this possible for you.

Shipping 105

Shipping Outdoor Accounting Management 105

Inside Retail

FEBRUARY 2, 2024

Brand fulfilment and digital concessions are on the rise, which is more or less a form of dropshipping, except the goods are shipped directly from the supplier in branded packaging. Meanwhile, with traditional dropshipping, the goods will ship blind, without any marketing material that reveals the identity of the supplier.

Fulfillment 246

Fulfillment Department Stores Wholesale Fast Fashion 246

Independent Retailer

SEPTEMBER 23, 2021

With rising demand, competition to attract and keep ecommerce customers will heat up in 2022. E-tailers will need more than a website to compete in 2022. Driven in part by the growing importance of omnichannel marketing, headless commerce is sure to be among the top web development priorities in 2022. Omnichannel Marketing.

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Shipping Accounting Store Operations Marketing 96

Retail TouchPoints

DECEMBER 5, 2022

million of liquidity available at the end of Q3 2022, including about $92 million of availability under asset-based credit lines, against nearly $1.8 million for Q3 2022, which ended Sept. The retailer had about $121.5 billion in debt. However, the retailer is still struggling on the sales side. Net sales were down 1.6%

Inventory Management 262

Inventory Management Shipping Management Marketing 262

Independent Retailer

AUGUST 19, 2022

More than two years after the global pandemic sparked supply chain chaos, shoppers are anticipating shipping delays and inventory challenges to hinder their annual retail indulgence. A Helium 10 report also found that the shopping excitement will be high for Halloween 2022, as well as Black Friday and Cyber Monday.

Shipping 85

Shipping Merchant Services Consumer Returns 85

Independent Retailer

NOVEMBER 2, 2021

Independent Retailer has rounded up some of the most important emerging trends in retail to watch out for in 2022 from top retail experts in the industry. Supply chain issues will continue into 2022, but low inventory does not necessarily mean lost opportunities for retailers,” Sarah Cascone, VP of Marketing at Bluecore , said. “In

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retail TouchPoints

JANUARY 27, 2022

The solution is expected to launch in the second half of 2022. The updated Dynamics 365 Intelligent Order Management tool is designed to help brands access new information and capabilities to better fulfill, ship and service customer orders.

Drop-Shipping 216

Drop-Shipping Fulfillment Shipping Returns 216

A1 Retail

MAY 30, 2023

The UK legislation, which became enforceable on April 1st 2022[1], taxes businesses for any packaging containing less than 30% recycled plastic which they manufacture or import. There are carbon neutral shipping options, even if you air freight parcels internationally, thanks to offsetting schemes.

Shipping 52

Shipping Fulfillment Consumer Returns 52

Retail TouchPoints

OCTOBER 4, 2022

Day’s responsibilities will include managing Starboard’s merchandising strategy worldwide. In April 2022, Starboard joined LVMH Moët Hennessy Louis Vuitton and Celebrity Cruises to launch a luxury shopping experience aboard the Celebrity Beyond. Day will report to Lisa Bauer, President and CEO of Starboard.

Promotions 317

Promotions Boutique Shipping Shopping 317

Retail TouchPoints

SEPTEMBER 12, 2023

in November 2022. TikTok has made it frighteningly easy to buy — it’s literally a swipe and the product is on its way to you,” said Lee Parkhurst, Senior Brand Manager at Educational Insights , the first toy brand to test out TikTok Shop. and managed by the U.S. reads the company announcement. reads the company announcement.

Merchant Services 229

Merchant Services Payment Services Shopping Checkout 229

Inside Retail

NOVEMBER 2, 2021

The report, which has sought input from a wide range of Australian retailers, has identified four aspects of consumer behaviour that are anticipated to provide the best opportunities for retailers in 2022. The post New report reveals four shopper trends that will be key to success in 2022 appeared first on Inside Retail.

Returns 130

Returns Consumer Planning Shopping 130

Inside Retail

OCTOBER 11, 2021

The report, which has sought input from a wide range of Australian retailers, has identified four aspects of consumer behaviour that are anticipated to provide the best opportunities for retailers in 2022. The post New report reveals four shopper trends that will be key to success in 2022 appeared first on Inside Retail.

Returns 130

Returns Consumer Planning Shopping 130

Retail TouchPoints

SEPTEMBER 26, 2023

According to our data, we see that the “second Prime Day” (in 2022 known as the Prime Early Access Sale, in 2023 known as Prime Big Deal Days) was slightly less competitive than BFCM, with 7% less ad spend. Daily average OPS was 22% higher for the Prime Early Access 2022 sale than BFCM 2022. What still needs to ship?

Advertising 239

Advertising Fulfillment Shipping Returns 239

Inside Retail

FEBRUARY 14, 2023

After multiple paradigm shifts in 2022, retailers are facing a very different landscape in the months ahead. Then, seemingly out of the blue, around mid-2022 many shoppers realised they could no longer afford their lifestyle. Here’s a quick review of the biggest ones, whose impact is likely to extend well beyond 2022.

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Shipping Consumer Shopping Fashion 264

Retail TouchPoints

JUNE 13, 2022

has fortified its omnichannel functionalities with same-day BOPIS, ship-from-store and pre-order offerings, deploying a new order management system (OMS) from HotWax Commerce. Steve Madden, Ltd. Steve Madden, which offers fashion footwear, accessories and apparel for men, women and children, operates 120 stores in the U.S.

Accessories 169

Accessories Apparel Shipping Fashion 169

Retail TouchPoints

JANUARY 23, 2023

When you order Dippin’ Dots, it has to remain very, very cold — it can’t even go into a regular home freezer — so it’s shipped in a cooler with dry ice,” explained Dana Knudsen, Senior Director of Marketing at Dippin’ Dots in an interview with Retail TouchPoints. A user can then select the date that they would like the item to be delivered.

Shipping 147

Shipping Checkout Wholesale Management 147

Inside Retail

MARCH 19, 2023

Back in time The story starts in 2017, when then-CEO and managing director John Humble went on a bit of a buying spree. To that end, in 2018, Humble, backed by financial director Aaron Finlay and Bain Capital, offered to purchase 100 per cent of BWX’s shares in a management buyout. It’s a long story.

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Beauty and Health Management Shipping Promotions 244

VMS

NOVEMBER 30, 2022

n 2022, inflation drove prices and interest rates higher. Starbucks workers organized at many locations in 2022. In the spring, activist investor Macellum Capital Management put pressure on the board to sell, but shareholders voted differently. But the expected comeback in 2022 – both in store and online – never materialized.

Visual Merchandising 85

Visual Merchandising Drop-Shipping Loss Prevention Shipping 85

Cisco Retail

JUNE 14, 2022

2022 Cisco CX Customer Hero Award. John Harshaw and his team at Carnival partnered with Cisco CX to launch their technological transformation and to become the first cruise line to get all ships back in service after they were halted due to the pandemic. Looking to learn more about the stories behind our 2022 CX Customer Heroes?

Customer Experience 52

Customer Experience Shipping Returns Planning 52

Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. The 2022 survey also found that a company’s environmental practices were a deciding factor for 78% of consumers.

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Drop-Shipping Returns Shipping Consumer 247