Remove 2021 Remove Customer Experience Remove Store Operations Remove Supply Chain Management
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Six Principles for Redefining Retail with Responsible AI

Retail TouchPoints

Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations. The role of such a committee — consisting of individuals from different departments and backgrounds — extends from supply chain management to customer interaction.

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Retail Trends in 2021 — Overcoming 2020’s Challenges

Retail TouchPoints

CSR opportunities can be found across the entire supply chain in many different forms, including vendor compliance, quality management and sustainability as a whole. Last but not least, accelerated by the pandemic, many global supply chains made substantial investments in digital solutions. Send us your picks.

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Mitigate Supply Chain Challenges with Data and Proactive Customer Communication

Retail TouchPoints

He’s not alone in this dire assessment: interviews with several industry experts reveal that 2021 is indeed an outlier in terms of supply chain disruptions, and also that a whole series of decisions, large and small, have contributed to this difficult situation. Long-Term Recommendations.

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Rite Aid promotes Andre Persaud to chief retail officer

Mass Relators

“During a challenging year, Andre led the development and implementation of new, elevated operations brand standards that align the in-store customer experience with our whole health focus.”. and Canada.