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The Rise of Micro Markets in Airports

Retail TouchPoints

This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. The growing exposure of travelers to self-service options has led to consumers preferring them as they are much more convenient than previous models.

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Top 10 Contactless Trends to Watch in 2022

Retail TouchPoints

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. Retailers had wanted to do this before as a way to save on labor costs.”. Retail ‘winners’ were already doing this at much higher levels than others, even before COVID,” said Buzek.

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Retail Trends in 2021 — Overcoming 2020’s Challenges

Retail TouchPoints

In addition, mall operators are being asked to convert empty commercial space into mini-fulfillment centers for retail tenants. CSR opportunities can be found across the entire supply chain in many different forms, including vendor compliance, quality management and sustainability as a whole. Here’s to a safe, healthy, prosperous 2021.

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Top Risks For Retail Businesses In 2021 (And in The Next Decade)

Retail TouchPoints

In this article, we take a look at the key risks that may be faced by retail businesses in 2021 but also through the next decade. More data processed gives way to more possibilities of data breaches. Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen.

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

billion in 2021. As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. Develop strong password policies.

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How 1,000-Store Russian Electronics Retailer Amped Up Online Sales 141%

Retail TouchPoints

While it’s hardly noteworthy that a retailer increased online sales during some of the worst months of COVID, M.Video-Eldorado Group , a 1,039-store electronics and appliance retailer serving more than 250 regions across Russia, did much more than simply funnel products through its suddenly active ecommerce channel.

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4 Ways Retailers Can Add Crypto Successfully

Retail TouchPoints

Many people in finance and retail considered 2021 the “year of the cryptocurrency.” Another major sign of broad usage and acceptance came with Walmart’s move to offer Bitcoin purchasing and selling through Bitcoin ATMs in 200 of its store locations. This included placing the machines in 24-hour gas stations and convenience stores.