Retail TouchPoints

MAY 12, 2021

Delek US Holdings will implement AI-powered self-checkout at more than 70 Delek DK convenience stores in Texas by late summer 2021, through a partnership with Mashgin. Delek is adopting the technology to speed up the in-store shopping experience and improve safety, which remains a concern even at the tail end of the pandemic.

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Retail TouchPoints

OCTOBER 3, 2022

TikTok will reportedly enter a partnership with TalkShopLive to launch its live shopping platform in North America, two people familiar with the matter told the Financial Times. TikTok’s live shopping platform is already operational in Asian markets including Thailand, Malaysia and Vietnam as well as the U.K.

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Retail TouchPoints

DECEMBER 8, 2020

The AI-powered autonomous shopping experience just got bigger, in the form of a 4,000-square-foot hybrid convenience market called AI Go in Shanghai. The store combines a manned checkout with the use of computer vision as part of checkout-free shopping powered by AiFi Solutions.

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Retail TouchPoints

OCTOBER 21, 2020

The AI-powered solution provider will use the money to speed up deployment of its autonomous shopping offering as it builds out hundreds of new and retrofitted autonomous stores around the world. With 330 stores slated to open in 2021, AiFi has partnerships with five of the top 10 U.S. ” .

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Retail TouchPoints

APRIL 30, 2024

Through AI and other technologies, customers in grocery stores, clothing outlets and other convenience-style shops no longer need to wait in line to check out. Truist Park in Atlanta is another stadium recognizing the impact of fast concessions and the huge success of self-checkout in grocery and retail stores worldwide.

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Inside Retail

NOVEMBER 20, 2022

Powered by Trigo, the store is based on a hybrid model, where customers can either choose to go through a conventional checkout process, or have a frictionless experience using the latest camera and sensor technology. If they opt for the autonomous checkout, customers need to use the Rewe app to register at the entrance to the store.

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Retail TouchPoints

JUNE 2, 2022

Pinterest has signed a definitive agreement to acquire THE YES , an AI-powered platform that allows consumers to personalize their shopping feeds based on their brand, style and size preferences. THE YES team are experts in building an end-to-end shopping experience,” said Silbermann in a statement.

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Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Google’s shopping function is more algorithm-based, relying on the query itself and search history.

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Retail TouchPoints

SEPTEMBER 30, 2020

Walmart has unveiled a reimagined store design, with a new look and feel that focuses on a digitally enabled shopping experience. At the entrance, clean, colorful iconography and a store directory welcome customers and encourage them to download and use the Walmart app while they shop.

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Retail TouchPoints

FEBRUARY 1, 2021

More than one-third of consumers now shop online each week, up from 28% pre-pandemic. The customers of one of my clients, a retailer of hobbyist products, skew older and retired and did less shopping online. So what are the customer experience and commerce trends that will continue, or become more fully realized, in 2021?

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Retail TouchPoints

DECEMBER 1, 2021

In another sign that Black Friday, and to some extent the entire extended Thanksgiving weekend, has ceded its position as a truly peak shopping period, Black Friday 2021 was a mixed bag for retailers. higher than 2020’s, although it was not yet back up to 2019 levels (Black Friday 2021 was down 28.3% Store traffic was 47.5%

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Retail TouchPoints

MARCH 4, 2024

A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale. Long gone are the days where retailers can only say, “Cash or card?”;

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Retail Focus

NOVEMBER 1, 2023

The retail landscape is constantly changing, and there’s no doubt that the rise of online shopping has been revolutionary. This has led to the question as to whether online shopping may have reached its peak already. This has led to the question as to whether online shopping may have reached its peak already.

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Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. trillion , up from $1.1 trillion in 2020, while U.S. 18 and Dec.

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Retail TouchPoints

JUNE 28, 2022

German supermarket chain REWE Group has introduced autonomous store technology at a 4,300-square-foot Schönhauser Allee location in Berlin’s Prenzlauer Berg neighborhood, using Tel Aviv, Israel-based Trigo frictionless checkout. Payments are collected and receipts are issued digitally.

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M19 Retail

JULY 5, 2023

MIAMI, FLORIDA, July 5, 2023 – Mi9 Retail, a leading provider of Retail Software, is pleased to announce that the Aubuchon Company has successfully piloted Mi9 Store Self-Checkout in their hardware and home improvement stores. Mi9 Store Self-Checkout software uses intuitive and highly configurable UX to engage customers and process sales.”

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365 Retail

OCTOBER 6, 2023

New research from Checkout Finance provider, Divido , has found that over a third (35%) of Christmas shoppers plan to make most of their purchases between now and Black Friday weekend. found that 98% of products that were on sale on Black Friday in 2021 were actually cheaper or the same price during other points in the year.

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Retail TouchPoints

APRIL 5, 2021

So after a year of such rapid transformation, what can we expect to see in 2021? Over this past holiday shopping rush, 44% of U.S. With the economy not expected to recover to pre-COVID-19 levels for some time, this is a trend we see continuing into 2021. Installment Payments are Changing Mindsets on Credit.

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Retail TouchPoints

MAY 12, 2022

Jane , a DTC home décor and fashion retailer, explained how its unique approach to live shopping and social commerce has resulted in massive returns at the 2022 Retail Innovation Conference & Expo. Additionally, any links that bring a shopper to your site should include a clear path to purchase that makes checkout as smooth as possible.

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Retail TouchPoints

DECEMBER 8, 2020

Zippin and Fujitsu Limited have formed a new partnership that makes Fujitsu an exclusive distributor of Zippin’s checkout-free solution in Japan. The partnership is designed to enable Fujitsu to build a new retail solution by September 2021. Additionally, Brazilian retailer Lojas Americanas S.A.

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Retail TouchPoints

FEBRUARY 16, 2022

billion annually, and retailers looking to earn their business need to make their shopping experience as pleasant as it is for any other customer. “ The audience of people with disabilities is larger than most people think ,” said Geoff Freed, Director of Perkins Access Consulting during a session at the 2021 Retail Innovation Conference. “It

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Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Retail TouchPoints

NOVEMBER 17, 2021

On the one hand, retail sales trended upward in August 2021 , with specific economic stimulus measures apparently to credit. We know, based on our State of the In-Store Experience 2021 Report , that there remains strong consumer demand for brick-and-mortar retail experiences. trillion in retail sales in 2021.

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Independent Retailer

SEPTEMBER 2, 2021

2020 may have thrown us all for a loop, but consumers are excited to get out there and do their gift shopping in person. Independent Retailer has put together a survival guide to help indie retailers navigate the 2021 holiday season — Black Friday, Cyber Monday, Christmas, and everything in between. In the U.S.,

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Retail TouchPoints

AUGUST 30, 2021

Service Merchandise was a bit more fun than today’s similar IKEA shopping experience because it carried more than mediocre DIY housewares and furniture. (No As the company expanded, it began to open showrooms nationwide, mostly in the vicinity of major shopping malls, which were in vogue in the 1970s. Don’t remember it?

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I Vend

JANUARY 20, 2021

Here are our predictions on the tech trends that will shape retail in 2021. According to a recent study, in 2020, nearly 41% of customers said they were currently shopping online for things they would normally buy in-store over safety concerns. Cloud-Based POS The hottest trend in POS technology currently is the cloud-based POS.

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Retail TouchPoints

JUNE 1, 2022

Things like ecommerce will soon eclipse brick-and-mortar, retail is facing an apocalypse or delivery to home will become the norm in grocery shopping. In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” And 2021 was itself a record year for foot traffic.

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Retail TouchPoints

MAY 12, 2021

As 2020 came to a close, the company wanted to confirm that the changes made (and those being planned) set them up for success in 2021 and beyond. Descriptions included “miles above” any other store, the “gold standard in grocery shopping,” and “the best place to shop because of hygiene measures in place.” The Research.

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Retail TouchPoints

JANUARY 10, 2022

The Ochama shops, located in Leiden and Rotterdam, carry everything from food to home furnishings and are operated entirely by robots. Ochama takes a different approach from Amazon Go , which mimic traditional store shopping experiences in locations like a 10,400 -square-foot grocery store in Seattle.

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Retail TouchPoints

JUNE 9, 2022

With the introduction of our Red By Dufry loyalty program, we are giving travelers yet another reason to shop our stores while finding new opportunities to deliver our Traveler’s Best Friend experience, no matter where they travel.”. The retailer announced its plans to deploy Amazon ’s Just Walk Out technology in select stores in early 2021.

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Retail TouchPoints

MAY 28, 2021

Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. AiFi shares that same passion and have been amazing partners in making this autonomous shopping experience come to life.”. Autonomous Retail Becoming a Global Phenomenon.

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Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.”

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I Vend

MARCH 14, 2023

Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. Yet in fact, the backlash to lockdown is that many of the consumers who were forced online are now desperate to get back to human-based and personal shopping.

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Inside Retail

MARCH 17, 2022

Unified commerce, on the other hand, connects all data-driven aspects of retail, from the back-end systems to customer interactions, to help create a continuous shopping experience. Example: When a customer shops at IKEA in-store, they can have the purchase delivered to their homes at a pre-scheduled date and time. .

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Retail TouchPoints

DECEMBER 16, 2021

Walmart has planned more than 30 holiday-themed live shopping events for the 2021 season. In-video selling will be available on Walmart.com, MSN Shopping tab, TalkShop.live and all product partner sites included in the programming.

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365 Retail

NOVEMBER 1, 2021

For the first time in its history, MAPIC – the international retail property market – will host a shop in its exhibition area, result of a partnership between Etam and Retail Reload, where ‘the best of tomorrow’s technologies’ will be unveiled. Pay using a mobile checkout.

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Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

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