A1 Retail

DECEMBER 2, 2021

Fintech unicorn and payment processor, Mollie, reveals trends for small and medium-sized merchants during Black Friday, Cyber Week and Cyber Monday. Payment methods and merchant performance. Payment by BNPL methods more than doubled from 2019 to 2020. France, the Netherlands and Belgium.

Merchant Services 81

Merchant Services Payment Services Sporting Goods Accessories 81

Retail TouchPoints

NOVEMBER 22, 2022

The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery. Beloved New York City off-price department store Century 21 has partnered with logistics provider Fillogic ahead of its spring 2023 relaunch. ” .

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Fulfillment Payment Services Inventory Management Department Stores 252

Inside Retail

JULY 12, 2023

Documents listed by the Australian Securities and Investments Commission (ASIC) show Calia Australia, which operates the flagship restaurant and retail store in the city’s Emporium shopping complex and a spin-off restaurant at the Chadstone shopping centre, appointed voluntary administrators on June 28.

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Payment Services Point of Sale Location Shopping 245

Retail TouchPoints

SEPTEMBER 17, 2022

of users charged at least one late fee in 2021, up from 7.8% in 2020; A total of 13.7% of individual loans in 2021 saw at least some portion of the order returned, up from 12.2% in 2020; and Lenders’ profit margins fell to just over 1% of the amount of the loan in 2021, down from nearly 1.3%

Consumer 221

Consumer Payment Services Apparel Accounting 221

Retail TouchPoints

JULY 27, 2020

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. And the backlash — the desire for a return to substantive human interactions — had already begun too. Smooth Operators Appeal Online And Off. Cybersecurity Finds Its Cheat Code.

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Retail Trends Payment Services ATS Checkout 181

Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual. And the U.S.

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Merchant Services Payment Services Point of Sale Consumer 201

Retail Gazette

APRIL 3, 2024

The private equity-owned retailer revealed it had returned to profitability last month for the first time since its collapse in 2020, as EBITDA hit £1.5m ” “If you look at one of the other biggest investments we’ve made, it’s actually been in training, pay and the overall package of our colleagues.”

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Returns Payment Services Marketing Consumer 62

Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

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Payment Services Fulfillment Consumer Returns 260

Retail TouchPoints

MARCH 2, 2021

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Miller also has held leadership roles at global payments processing firm First Data Corporation, TD Ameritrade and The U.S.

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Payment Services Department Stores Planning Location 289

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. Over the past five or six years we’ve seen huge strides in payments technology, co-founder and chief Brad Karney adds. At the forefront”. The time is now.

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Merchant Services Payment Services Returns Planning 130

Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

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Checkout Returns Shipping Promotions 181

Inside Retail

MAY 2, 2022

However, it does not expect pre-pandemic levels to return until 2024. Retail analyst at GlobalData, Koyel Ray, said Apac’s airport retail sales fell by $10 billion in 2020 before rebounding slightly last year to $11.8 Airport retailers are welcoming data technological innovation to improve customer engagement,” Ray said.

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Retail Marketing Payment Services Marketing Returns 130

Inside Retail

MARCH 8, 2023

The region’s digital transformation process is accelerating at a rapid pace, and discerning shoppers expect a seamless journey across both online and offline spaces. Another driver is the increased adoption of cashless and e-payment methods. billion by 2025, with digital payments making up 91 per cent.

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Consumer Payment Services Fashion Fast Fashion 130

Inside Retail

AUGUST 2, 2022

In its latest figures, the Australian Cyber Security Centre says that self-reported losses from cybercrime in Australia totalled $33 billion in the 2020-21 financial year. One crucial area is merchant fraud, and any business taking card payments is vulnerable. This is where card data and even entire customer identities can be stolen.

Merchant Services 147

Merchant Services Payment Services Accounting Management 147

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Planning Beauty and Health Payment Services Checkout 130

A1 Retail

DECEMBER 8, 2021

The Naturally Fast Food brand has introduced Adyen Giving charity donation service for payments on its new in-store kiosks. Adyen , the global payments platform, has announced the extension of its partnership with Naturally Fast Food brand, LEON to include Adyen Giving.

Payment Services 59

Payment Services Kiosk Fulfillment Returns 59

Retail TouchPoints

AUGUST 14, 2020

SPARC is a 50/50 joint venture of brand licensing and marketing company Authentic Brands Group and mall operator Simon Property Group. In an analyst call following the release of Simon’s Q2 2020 earnings, Chairman, CEO and President David Simon said the company is not buying Lucky Brand or Brooks Brothers to recoup rent payments.

Payment Services 264

Payment Services Wholesale Apparel Returns 264

Inside Retail

MAY 11, 2021

It’s been well documented that during the pandemic, spend on homewares skyrocketed as people stuck at home looked around and didn’t like what they saw. A number of homemaker centre businesses, including Aventus, have been evolving the tenant mix at centres to include gyms, cafes and medical centres to attract more weekday shoppers.

Returns 130

Returns Payment Services Shopping Planning 130

Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Post-Holiday Challenges.

Payment Services 175

Payment Services Returns Specialty Retailers Promotions 175

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy . per cent (compared to 2019) as Christmas shopping gets underway.

Merchant Services 75

Merchant Services Payment Services Consumer Shopping 75

Retail TouchPoints

APRIL 6, 2022

Mall operator Unibail-Rodamco-Westfield SE (URW) is reportedly looking to divest most of its U.S. portfolio at $13.2 billion at the end of 2021, though commercial real estate analytics firm Green Street estimated that the assets are worth closer to $11.5 portfolio at $13.2 URW valued its U.S. URW valued its U.S.

Payment Services 261

Payment Services Department Stores Advertising Planning 261

Retail TouchPoints

JULY 8, 2021

consumers to return to some version of normalcy, global sentiment is still mixed, according to Kantar’s Wave 9 survey of more than 10,000 people across 20 countries. Up to 70% of people still agree that the coronavirus situation concerns them “hugely,” a slight drop from 79% in April 2020. However, in the U.S.,

Payment Services 286

Payment Services Consumer Shopping Returns 286

Retail TouchPoints

NOVEMBER 20, 2020

As of mid-September, at least 27 major retailers had filed for Chapter 11 bankruptcy protection in 2020, compared to 17 in all of last year, according to Retail Dive. With the pandemic affecting everyone, there has been more transparency and open-mindedness among the various constituents in the process.

Payment Services 258

Payment Services Consumer Management Planning 258

VMS

JANUARY 25, 2022

Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. The 2021 total rate of returns (16.6 percent during 2020, but online returns are in line with recent years at an average of 20.8

Returns 52

Returns Loss Prevention Payment Services Visual Merchandising 52

Retail TouchPoints

JULY 12, 2022

Amazon has unveiled a new and improved version of its smart shopping cart — called the Dash Cart — and plans to roll out the carts at select Whole Foods Market stores for the first time. First deployed in 2020 , Dash Carts are already available at many Amazon Fresh stores across the U.S.

Payment Services 252

Payment Services Shopping Marketing Accounting 252

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items.

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Grocer Payment Services Checkout Value Offer 313

Inside Retail

NOVEMBER 28, 2022

Following in the footsteps of Instagram, which launched its shop in 2020, TikTok has entered the competitive space with its new shop function, enabling merchants, brands and creators to showcase and sell products directly to over 1 billion users through in-feed videos, LIVEs, and the ‘product showcase’ tab. Higher customer expectations .

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Social Commerce Merchant Services Payment Services Fulfillment 130

365 Retail

OCTOBER 18, 2023

The study shows that 30% of British adults have used the BNPL service for at least one payment over the 12 months ending in August 2023. Notably, the service has found significant traction among Millennials and Gen X, with 41% and 36% usage rates respectively.

Merchant Services 62

Merchant Services Payment Services Inventory Management Consumer 62

Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Simplifying the schemes available.

Payment Services 130

Payment Services Drop-Shipping Fulfillment Shipping 130

A1 Retail

JULY 2, 2021

By Carly Thomas, Senior Director at Digital River. This trend is fueled by online shoppers willing to purchase goods outside of their country’s borders, so long as the process is smooth, and reliable. In fact, the second quarter of 2020 saw double-digit growth as the initial logistics challenges were resolved. Compliance is Key.

Payment Services 98

Payment Services Checkout Shipping Consumer 98

Inside Retail

APRIL 15, 2021

We’ve seen extraordinary e-commerce growth as a result of the pandemic, and Australian retailers have stepped up to the challenge by innovating at a speed we never realised was possible. per cent points in the five years to October 2020, reaching about 9.8 What transpired in 2020 is beyond even the most bullish of predictions.

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Independent Retailer

MARCH 31, 2022

ecommerce sales spiked by more than 30 percent per quarter from Q2 2020 to Q1 2021 , and continued to rise by nine percent in the second quarter of 2021. It brings new challenges like supply chain bottlenecks, inflation, around-the-clock operations, and labor shortages. Because of restrictions on in-person shopping, U.S. Export taxes.

Payment Services 80

Payment Services Location Marketing Accounting 80

Inside Retail

JULY 6, 2021

While there’s no doubt that 2020 was a tough year for all retailers, Australian denim brand Jeanswest had a steeper hill to climb than most, starting out the year under voluntary administration with the closure of 37 stores, the loss of 263 staff and owing $50 million to creditors. Bricks-and-mortar refresh.

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Payment Services Store Layout Management Location 246

Inside Retail

JULY 6, 2021

The unprecedented disruptions of 2020 unravelled retail assumptions and exemplified retailers’ resilience in the face of drastically changed customer demands. Shopping at the edge” will expand. At Salesforce, we call this phenomenon “shopping at the edge”. So, what’s in store for retail in 2021 and beyond?

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Retail Trends Payment Services Promotions Returns 236

Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. Simultaneously, data and analytics were at the forefront of retailers’ minds as stores sought to anticipate their consumers’ needs.

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Payment Services Checkout Customer Retention Kiosk 226

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Gen X, ranging in age from 41 to 56, get targeted by robocalls too, as well as text and email phishing scams designed to steal their login credentials and payment data. Monitor your brand for impersonation.

Merchant Services 271

Merchant Services Accounting Payment Services Returns 271

Hyken

NOVEMBER 11, 2022

This week, we feature an article by Claron Kinny, SEO Outreach Specialist at Beaconstac , a company that creates and manages QR codes for brands for an immersive offline and online CX. He shares how companies can use QR codes to improve customer service and experience. QR codes in customer service: How effective is it?

Payment Services 54

Payment Services Drop-Shipping Customer Experience Returns 54