Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

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Consumer Payment Services Fulfillment Advertising 138

Inside Retail

OCTOBER 19, 2021

As global apparel revenues plummeted almost 20 per cent in 2020, e-commerce has emerged as the silver lining of the fashion industry’s challenging year. E-commerce fashion sales are expected to grow almost 39 per cent between 2020 and 2023. What can retailers do to make the most of this opportunity?

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Retail TouchPoints

JUNE 1, 2022

And 2021 was itself a record year for foot traffic. It’s also why retailers are spending billions on new store openings, up 13% versus 2021. Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly. The good news for shoppers? The bad news?

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Retail TouchPoints

OCTOBER 14, 2020

2020 has been a year marked by a series of uncertainties. Alternative Fulfillment Can Prepare Retail Brands for the Holiday Season. To ensure they stake out a slice of this large pie, brands should leverage alternative fulfillment solutions. decrease in offline sales in 2020 3. link] [link] [link].

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Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

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Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Third-party fulfillment and logistics companies also have emerged to support the burgeoning direct-to-consumer ecosystem.

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Inside Retail

JANUARY 12, 2023

In the US, social commerce is anticipated to double to US$80 billion in annual sales between 2021 and 2025, putting the US second only to China in social commerce, although China outsells the US by a factor of 10. Complexity of fulfilment options, whether via marketplaces, retailers or DTC. More than just ‘buy now’ buttons.

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Inside Retail

AUGUST 17, 2021

per cent on 2020. In 2020, it was just 3.8 per cent growth in online groceries between 2021 and 2026. As their Ocado automated fulfilment centres come on line, we can expect greater growth and penetration of online.”. “Of all three divisions, supermarkets demonstrated slightly subdued sales increases, up only 2.6

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365 Retail

APRIL 28, 2021

Original research of 150 of the UK’s leading retailers, including 79 fashion brands, in the ‘ Operations Experience 2021: How Does UK Retail Measure Up ?’ Report benchmarked performance across key operations experience metrics – including checkout, shipping and returns.

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Rangeme

AUGUST 3, 2021

Let’s look at 2021’s top grocery tech trends and how they’re reinventing global grocery. billion in 2020). billion in 2020). February 1, 2021. March 29, 2021. “[O]nline May 27, 2021. June 2, 2021. March 25, 2021. US Click and Collect in 2020 and 2021. March 24, 2021.

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Rangeme

DECEMBER 7, 2021

As the year winds down, it’s time to review 2021’s retail predictions —and the surprises that popped up along the way. October 14, 2020. , November 11, 2021. November 15, 2021. , November 9, 2021. , November 15, 2021. April 7, 2021. September 16, 2021. September 21, 2021. The Economist.

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CJ Retail Solutions

AUGUST 6, 2021

Increasing Sales In-Store – The Complete 2021 Guide. If they had been asked in the spring of 2020 what retail would look like in summer/autumn 2021, even the most pessimistic forecaster would have suggested we would be almost back to normal. Gauging the mood. Public opinions are still in flux as regards distancing and masking.

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Mass Relators

OCTOBER 25, 2023

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. Seven in 10 retailers say the pressure is mounting to improve the efficiency and expense of managing online orders, returns, and the fulfillment process.

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Retail Geek

FEBRUARY 3, 2021

Episode 253 is a breakdown of Amazon’s Q4 2020 earnings report. Amazon reported in Q4 2020 earnings on Tuesday Feb 2. We deep dive into the Q4 and full year 2020 results. Other income (which is largely ad sales) was up 66% representing $21.477B of revenue in 2020, well above expectations. Amazon Earnings.

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Retail TouchPoints

MAY 12, 2021

As we continue to settle into the economic and psychological realities of COVID-19, businesses are evaluating what response tactics worked well in 2020 and where there’s room for improvement to ensure resilience going forward. In partnership with Cushing Terrell, T&C dug deeper into the progress made and what’s still needed down the road.

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CJ Retail Solutions

FEBRUARY 23, 2021

Retail Displays in 2021 – COVID Trends & Tips. Physical screens, usually transparent, have been erected in self-service POS stations, checkouts and security areas, and where deli counters have reopened, some form of screening has been included. These will no doubt continue through 2021. Click & collect.

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Payment Services Outdoor Supermarket Checkout 40

Retalon

APRIL 27, 2021

According to Digital Commerce 360 , American consumer online spending in 2020 increased 44% to $861 billion. While at the same time adding to the online fulfillment system, by providing in-store pickup and local same-day delivery. Order fulfillment automation. Now, e-commerce is no longer on the retail periphery.

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Indigo 9 Digital

AUGUST 2, 2022

In the United States Amazon has made the most significant advances in creating tech enabled retail stores with its Just Walk Out technology that allows customers to skip the checkout. True to form Hema stores also double as fulfillment centres for Hema’s online grocery orders. As of March 2021 Hema had 257 stores. Scan and go.

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Mass Relators

APRIL 28, 2022

billion in last year’s first quarter 2021. “Our Consumer business has grown 23% annually over the past two years, with extraordinary growth in 2020 of 39% year-over-year that necessitated doubling the size of our fulfillment network that we’d built over Amazon’s first 25 years — and doing so in just 24 months.

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Retail Geek

JANUARY 22, 2021

Episode 251 is our annual predictions episode for 2021 and a recap of our 2020 predictions. 2020 Recap – Predictions made on episode 204. 2020 Predictions Recap. 5% of retail in 2019, could be 8-10% in 2020 (as measured by IRI, for CPG private label). 2021 Predictions. Owned brands continue to grow.

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Payment Services Drop-Shipping Merchant Services Returns 73

Rangeme

MAY 19, 2022

Walmart added AI to its fulfillment processes to fill online orders faster. Walmart to build local fulfillment centers at dozens of stores. January 27, 2021. September 30 2021. September 30 2021. November 18, 2021. October 19, 2021. , Morrisons latest to launch AI-powered checkout-free store system.

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Retalon

SEPTEMBER 3, 2021

Although the world is well into its post-2020 economic recovery, there is evidence to suggest that temporary changes in consumer behavior, supply chain disruptions, and government stimulus across the globe has propped up many sectors artificially (including retail) — either creating or prolonging bubbles. Consumer behaviour.

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Consumer Location Fulfillment Shopping 41

Retalon

SEPTEMBER 22, 2021

Major retailers survived 2020 by transforming how they got their products into customers’ hands. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS? Why are customers choosing BOPIS?

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Retail TouchPoints

AUGUST 18, 2022

Buy now, pay later (BNPL) was the trendiest way to pay for all those lockdown purchases back in 2020. A 2021 survey from The Strawhecker Group found that 55% of surveyed BNPL users spend more than they would with other payment methods. . BNPL fulfills a need that previously wasn’t being met,” said Sharp.

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Mass Relators

OCTOBER 18, 2021

Loqate’s 2021 holiday survey of 1,000 American consumers found that nearly half of Americans are planning a combination of in-store and online shopping this holiday season. Despite last year’s economic challenges, retail sales during 2020’s November-December holiday season grew 8.3%, beating out 2019’s $789.4 billion earnings.

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A1 Retail

NOVEMBER 2, 2022

The original soundtrack,A Little More, is performed by Jessica Darrow, voice of Luisa Madrigal in Walt Disney Animation Studios’ Oscar-winning 2021 film, Encanto. Disney’s first ever Christmas advert ‘Lola’ was released in 2020. Both the 2020 and 2021 adverts reached over 184million views worldwide combined.

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I Vend

OCTOBER 7, 2021

I’ve written about customer experience on numerous occasions this year – citing it as one of the top four priorities for retailers in 2021. iVend Digital Commerce iVend helps retailers offer a range of online fulfilment options. At one large US retailer, Click and Collect/BOPIS orders grew by 70% yty in 2020.

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Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions. and Canada.

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Payment Services Point of Sale Specialty Retailers Customer Experience 214

VMS

JANUARY 30, 2022

T ALK ABOUT A triple-whammy: during 2021, the pandemic continued to play a major role in daily life; massive snags in the supply chain caused shortages in a variety of goods; and inflation surged to levels not seen since the 1970s. See “Bull’s-Eye, Again,” VMSD October 2021, pg. unit told VMSD.

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Apparel Home Furnishings Visual Merchandising Accessories 122

Indigo 9 Digital

MAY 27, 2022

billion in 2021. Stores as fulfillment centres. Now IKEA is spending part of a $3 billion investment to update its stores so they can also serve as fulfillment centres. It put its ambitions on display when it opened its first store in 2020 that sells only refurbished and sustainably manufactured merchandise.

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Retail Geek

JUNE 13, 2022

This month you’ve seen all these news articles about Amazon actually having too much warehouse space too much what they call fulfillment center space and how they’re literally trying to sublease space to other people that they may have over-invested, as e-commerce starts to slow down and if you cook to the this next slide. [8:15]

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Retail Geek

DECEMBER 7, 2020

ShipBob is a third party logistics provider that offers e-commerce fulfillment for thousands of brands. Casey Armstrong ( @CaseyA ) is CMO at ShipBob, a third party logistics provider that offers e-commerce fulfillment for thousands of brands. Episode 249 of the Jason & Scot show was recorded live on Monday, December 7th, 2020.

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Retail Geek

FEBRUARY 19, 2021

Episode 254 is a breakdown of Walmart and Shopify Q4 2020 earnings reports, a recap of 2020 sales data from the US Dept Commerce, and Amazon News. 2020 Sales Data. US Dept of Commerce released it’s retail data for December, which gives us a full picture of 2020, as well as the Q4 e-commerce data. versus 3.5%

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Retail Geek

AUGUST 29, 2023

1:24] And just to set it up the you know in my world of start-up land it has been very hard to get an IPO done so there’s been a couple post coated and like late 2020. But then the growth in 2021 over 2020 was 24%. On revenue and the growth in 2022 over 2021 was 39% in Revenue so.

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Retail Geek

MAY 28, 2021

last year) Burlington – Comps up 20% (shutdown e-commerce Q1 2020) Gap – Comps up 28% (up 13% vs 2YA). Episode 265 of the Jason & Scot show was recorded on Thursday May 27, 2021. Ulta – US Comps up 65.9% (up 7% from 2YA) Costco – US Comps up 18.2%, e-commerce up 41.2% Digital up 82% vs 2 YA. Transcript.

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Retail Geek

FEBRUARY 28, 2023

more than 20 21 largely because 2021. so, basically Walmart slightly out performed the retail industry and two of the three years and underperformed retailing 2021, but solid growth across all three years and then Walmart is one of the nice retailers that breakout their e-commerce growth separately which. Average retail growth is 4.1

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