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How Build-A-Bear’s Pandemic Shift Created Long-Term Omnichannel Opportunity

Retail TouchPoints

For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand. Creating Joy Amid Uncertainty.

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The Need for Delivery Speed Drives Holiday Hiring

Retail TouchPoints

Ecommerce execution will lean more heavily on store-based fulfillment. Holiday hires will help retailers leverage their store-based omnichannel fulfillment capacity through buy online, pick up in-store (BOPIS), curbside pickup, home delivery and ship-from-store services. UPS plans to bring on 100,000.

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How Smaller Assortments, Lower Inventory Levels Can Maximize Post-COVID Success

Retail TouchPoints

In terms of overall sales, I’ve seen predictions for 2020 ranging from flat with 2019 to a 2% to 3% increase. If it gets to even with 2019, everybody should think that’s pretty good. Retailers that buy a bit more selectively can put less product in the store, and hold back more for direct-to-consumer (DTC) fulfillment.

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Untuckit is Setting Sights on Expansion and Internal Visibility is Helping it Get There

Retail TouchPoints

For example, NetSuite Advanced Inventory helped Untuckit optimize its buy online, ship from store system. Additionally, NetSuite OneWorld has helped Untuckit manage its operations and ensure consistency across its subsidiaries, including Untuckit LLC, Untuckit Canada and Untuckit UK.

Wholesale 130
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Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019. with BNPL orders in 2021 up 44% compared to 2019 and 3% over 2020, according to the Adobe Digital Economy Index. “In Stressed Consumers Spread Out Spending with BNPL. 22 and 23, which would be a new record.

Consumer 259
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Walmart Offers Free At-Home Pickups for Online Product Returns

Retail TouchPoints

Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app. Associates there will scan the QR code, print a return label and ship the product back to Walmart.

Returns 218
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Q3 2021 Roundup: Major Players Shake Off Supply Chain Woes but Challenges Remain

Retail TouchPoints

Stores and fulfillment centers are well staffed and our price position remains strong. Target is preparing for the future, as well as fighting current last mile woes, by fulfilling more and more orders from its stores. In-store sales rose nearly 22% year-over-year, but DTC sales fell 13.5%. 17, according to CNBC.