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Laying the Operational Foundation for Autonomous Stores

Retail TouchPoints

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. You need to prepare both physically and mentally to run the full distance.

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Top 10 Trends Driving Retail Growth

Retail TouchPoints

In fact, Walmart has designed its newest stores to be shopped while being guided by the app. Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly. Checkout lines will be a thing of the past, as they simply walk out with the items they need.

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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

The versatile solution increases inventory traceability to the item-level, and as a result, facilitates smart mirrors in fitting rooms, checkout-less shopping, social media integration, and indoor mapping through smartphones. The most common area in-store that retailers focus on to improve customer engagement is at the Point of Sale (POS).

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Exclusive CEO Q&A: How LUXIE Is Pivoting To Win Older Shoppers

Retail TouchPoints

Riley : When I first came on board as CEO in February 2018, I wanted to get us out in front of a lot of consumers. We tweaked our search and checkout capabilities and have increased our retention rate. You have to make sure you are offering frictionless checkout. You have to do the important housekeeping on your web site.

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Vitamin Shoppe CEO Sharon Leite Went Undercover in Her Stores. Here’s What She Learned.

Retail TouchPoints

Launched in 1977, The Vitamin Shoppe saw sales begin to decline in the early 2010’s due primarily to a lack of digital innovation. Since taking the helm of the nutrition and wellness retailer in 2018, Leite has introduced a broad range of initiatives aimed at reviving and growing the business.